BPO Abscond Issue -- Need Help - IT company Background Verification issue
Dear friends,
I am in a very need of help and very upset too. I was working with a well-known BPO for 1 year and 2 months approx for my expense and study needs, and meanwhile with that money, I did some courses for IT since I am graduated in Btech. While working in BPO itself, I got an IT job which clearly fits my IT needs and the studies I did while working in BPO.
The IT job I got is a world-class company (I don't want to use the company name, but it is well known to almost all IT guys). So, I asked for immediate relief from BPO and tried to negotiate to buy off, where they did not accept too. They forced me to work at least 1 month and no buy-offs. I am very confused.
The hook is I need to join the IT company within 5 days of the offered date, else they will retrieve it. I was happy at that moment and joined the IT company too. Now it's been 3 years passed, and I am trying to switch over to a new company, which again is a very big company, and I got an offer also. Now when they do background verification, it seems that I am getting on my past BPO experience as abscond. I don't know what to do. It has almost stopped 4 more offers as of now because of this issue. Now I am almost jobless though I have technical skills achieved.
I checked with that BPO company again, where they are again giving an experience certificate as no due left off but a word with "ABSCOND". They are still very strict and not ready to give me an experience letter without that hating word.
What can I do now? Does it mean I won't get a job at all? I have a family to take care of too, and I am the only earning person now. Unfortunately, I am married too. I am feeling like crying.
I need some help and advice on this problem I have. Can anyone advice?
Kindly share me your contact numbers at "eswarfireboy@gmail.com" since it's pretty urgent to seek advice, and I have very short time to fix. I will call you asap.
Thanks in advance for your responses.
From India, Bangalore
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Dear friends,
I am in a very need of help and very upset too. I was working with a well-known BPO for 1 year and 2 months approx for my expense and study needs, and meanwhile with that money, I did some courses for IT since I am graduated in Btech. While working in BPO itself, I got an IT job which clearly fits my IT needs and the studies I did while working in BPO.
The IT job I got is a world-class company (I don't want to use the company name, but it is well known to almost all IT guys). So, I asked for immediate relief from BPO and tried to negotiate to buy off, where they did not accept too. They forced me to work at least 1 month and no buy-offs. I am very confused.
The hook is I need to join the IT company within 5 days of the offered date, else they will retrieve it. I was happy at that moment and joined the IT company too. Now it's been 3 years passed, and I am trying to switch over to a new company, which again is a very big company, and I got an offer also. Now when they do background verification, it seems that I am getting on my past BPO experience as abscond. I don't know what to do. It has almost stopped 4 more offers as of now because of this issue. Now I am almost jobless though I have technical skills achieved.
I checked with that BPO company again, where they are again giving an experience certificate as no due left off but a word with "ABSCOND". They are still very strict and not ready to give me an experience letter without that hating word.
What can I do now? Does it mean I won't get a job at all? I have a family to take care of too, and I am the only earning person now. Unfortunately, I am married too. I am feeling like crying.
I need some help and advice on this problem I have. Can anyone advice?
Kindly share me your contact numbers at "eswarfireboy@gmail.com" since it's pretty urgent to seek advice, and I have very short time to fix. I will call you asap.
Thanks in advance for your responses.
From India, Bangalore
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Assuming that you have requested them to remove that word from the letter and from your records, how have they responded so far?
The only way out for you is to request them on humanitarian grounds, since you have cleared all your dues. Reach out to the senior most HR Leader in that organization. Request and apologize until he/she listens. If required, offer them the buyout, if it's still valid.
When you apply somewhere, share your situation with your prospective employer. Share the documents that show you have cleared all your dues. Try to get some industry leaders or your ex-bosses to vouch for you. Request them for a letter of recommendation.
The right employer will hire you for your skills. Stay in a very strong mindset for your next best role. There is always a solution to every problem. Let's find the one for you. Wish you all the best!
From India, Mumbai
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1893The only way out for you is to request them on humanitarian grounds, since you have cleared all your dues. Reach out to the senior most HR Leader in that organization. Request and apologize until he/she listens. If required, offer them the buyout, if it's still valid.
When you apply somewhere, share your situation with your prospective employer. Share the documents that show you have cleared all your dues. Try to get some industry leaders or your ex-bosses to vouch for you. Request them for a letter of recommendation.
The right employer will hire you for your skills. Stay in a very strong mindset for your next best role. There is always a solution to every problem. Let's find the one for you. Wish you all the best!
From India, Mumbai
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Hi,
There is no need to worry about anything or to cry because I believe there is nothing that you can't handle or fight with your present situation.
You are educated, a big boy, and I believe you can understand the decision of the BPO authority. But because you have to join a new employer to seek better career opportunities, which is your right too, and your present employer is not allowing you to go away. However, you are ready to buy out your notice period. I would suggest you draft a letter with details and responses from your boss and meet the HR Head (or any Director if possible) directly. You just need to be polite and request that you need this job to seize a good career opportunity.
Also, you need to share these things with your future employer (IT Company) and tell them that you are talking to your HR/Employer to get your release as early as possible and require their help in extending your joining date.
Be honest and confident with both your employers, and I am sure you can make it.
But one thing that is really important for you is to manage yourself first. Until you tell yourself that you can handle your situation and convince both employers, you can't do that. Therefore, you first have to win yourself, convince yourself, and motivate yourself first.
Best of luck.
From India, Gurgaon
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There is no need to worry about anything or to cry because I believe there is nothing that you can't handle or fight with your present situation.
You are educated, a big boy, and I believe you can understand the decision of the BPO authority. But because you have to join a new employer to seek better career opportunities, which is your right too, and your present employer is not allowing you to go away. However, you are ready to buy out your notice period. I would suggest you draft a letter with details and responses from your boss and meet the HR Head (or any Director if possible) directly. You just need to be polite and request that you need this job to seize a good career opportunity.
Also, you need to share these things with your future employer (IT Company) and tell them that you are talking to your HR/Employer to get your release as early as possible and require their help in extending your joining date.
Be honest and confident with both your employers, and I am sure you can make it.
But one thing that is really important for you is to manage yourself first. Until you tell yourself that you can handle your situation and convince both employers, you can't do that. Therefore, you first have to win yourself, convince yourself, and motivate yourself first.
Best of luck.
From India, Gurgaon
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Did you submit a notice of resignation or resign with immediate effect? Do you have a copy and proof of delivery or acknowledgment? If yes, contest the charge. The resignation can be without permission and notice, and the moment an employee has resigned, they have ended the employer-employee relationship.
Did the company provide acceptance of resignation, FnF statement, FnF wages, PF number & account slips, ESIC CARD, service certificate, relieving letter, FORM 16? If NO, demand to supply these by Registered Post.
If you are unable to handle it on your own, entrust it to your lawyer dealing in Labor Law matters and handling criminal cases.
From India, Chandigarh
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Did the company provide acceptance of resignation, FnF statement, FnF wages, PF number & account slips, ESIC CARD, service certificate, relieving letter, FORM 16? If NO, demand to supply these by Registered Post.
If you are unable to handle it on your own, entrust it to your lawyer dealing in Labor Law matters and handling criminal cases.
From India, Chandigarh
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Hello,
It's a big dilemma since you have plenty of offers, but joining will not be confirmed. As said above in this chain, try to convince your past BPO employer. If you have done full and final settlement, they have to issue you Form 16, FNF, and an experience letter. You will not receive a relieving letter as you did not serve the notice period. But after FNF, they should clear your background check. You only need to request them. I have seen my friend have the same problem and go through a big pain but manage to find a solution. He talked to his previous employer, made FNF, and received experience and Form 16 letters. Even he had a resignation acceptance mail copy. But above all this, they should clear your BV check, which was passed for him.
You have several other options:
1. You can tell the truth to your new employer and ask what other documents they need to prove your experience with the previous firm. For my friend, even a big IT MNC gave him the option to submit Form 16 for that year and was ready to onboard him.
2. Since it's your first job and non-IT experience, you can eliminate it from your CV and easily get rid of it. You can convince the employer that during that period, you were doing a technical course and searching for a job. You may have to compromise on the salary as it takes off a few years of experience. But that should be okay as you have a whole career ahead.
3. Generally, IT companies do BV checks only for the prior 5 years. In your case, if you stick to your current employer, this may work. Your current firm should take you back. Try switching after 5 years of completion.
4. Finally, you can seek opportunities in small firms since they do not care about BV checks.
From United States, Wheeling
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It's a big dilemma since you have plenty of offers, but joining will not be confirmed. As said above in this chain, try to convince your past BPO employer. If you have done full and final settlement, they have to issue you Form 16, FNF, and an experience letter. You will not receive a relieving letter as you did not serve the notice period. But after FNF, they should clear your background check. You only need to request them. I have seen my friend have the same problem and go through a big pain but manage to find a solution. He talked to his previous employer, made FNF, and received experience and Form 16 letters. Even he had a resignation acceptance mail copy. But above all this, they should clear your BV check, which was passed for him.
You have several other options:
1. You can tell the truth to your new employer and ask what other documents they need to prove your experience with the previous firm. For my friend, even a big IT MNC gave him the option to submit Form 16 for that year and was ready to onboard him.
2. Since it's your first job and non-IT experience, you can eliminate it from your CV and easily get rid of it. You can convince the employer that during that period, you were doing a technical course and searching for a job. You may have to compromise on the salary as it takes off a few years of experience. But that should be okay as you have a whole career ahead.
3. Generally, IT companies do BV checks only for the prior 5 years. In your case, if you stick to your current employer, this may work. Your current firm should take you back. Try switching after 5 years of completion.
4. Finally, you can seek opportunities in small firms since they do not care about BV checks.
From United States, Wheeling
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