Hello all,

I work in a manufacturing firm with about 100 permanent employees who have been with the company for 5-30 years. Currently, relations between management and employees are cordial, and there is no labor union or written contract in place.

There is a situation involving a non-performing employee who has not shown improvement despite multiple verbal warnings. Is it possible to terminate him without providing written notice? Could he potentially challenge this decision in a labor court? Additionally, do the same labor laws apply to workmen, supervisors, engineers, and managers in this scenario?

I would greatly appreciate it if you could share your opinions on the above matters.

Thanks in advance.

From India, Ahmedabad
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As per the law, you cannot terminate the service of a workman without notice/charge sheet/enquiry. If the workman accepts the termination and does not challenge it, it is a different matter. He can approach a labor officer and Labor Court without the help of a union.

There are labor laws applicable. The Payment of Gratuity Act 1972 applies to all employees irrespective of the nature of work, designation, and salary. Other laws apply subject to the conditions therein.

For more details, please contact:
Varghese Mathew
Labour Law/HR Adviser
Email: varghese21283@gmail.com
Phone: 09961266966

From India, Thiruvananthapuram
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Dear Friend,

Your question has two parts - the first part is about how to dispense with the services of a non-performing employee, and the second part is about the applicability of the labor laws to all categories of employees. From your post, it is discernible that your management and labor have a long and cordial relationship even in the absence of a trade union - which is very nice. I may not be wrong if I presume that despite the best efforts you have taken to correct, the particular employee is not responding to the correction course and has eventually become deadwood.

As a people-centered manager, have you analyzed the reasons behind his non-performance? What is his past history? How old is he now? Does his lack of performance relate to his psyche or his personal habits? Do you believe he should be shown the exit door? Do you have certified Standing Orders? Regardless of whether the individual is classified as a workman or not, you must follow the Principles of Natural Justice before letting him go. Labor laws are applicable only in the case of workmen as defined in the relevant statute.

From India, Salem
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Thanks to both of you for your replies. It is good to see that someone is taking personal time to solve other persons' queries.

The employee in question is not a workman but a supervisor with more than 8 years of experience. The problem is his work negligence, and this is affecting the whole department. So, that's why I asked whether the same laws are applicable to supervisors too. We are trying our best to improve the employee's performance and motivate him to do better. Terminating him would be the last resort. I just wanted to confirm the legal procedure for termination because it is a lengthy process, and the work atmosphere can turn hostile when you issue several notices against an employee and fire him.

To avoid such problems in the future, we have decided to have a written agreement with all our employees, mentioning the exit clause clearly to make them aware of the consequences of non-performance. Would a written contract supersede the labor law regarding termination? I have seen many appointment letters mentioning that they can relieve the employee immediately without notice by paying 1 or 2 months' salary. Is it legal to do so?

From India, Ahmedabad
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You just cannot terminate the employee. You have to build a case. Under the Industrial Disputes Act and Indian Constitution Article 311, the termination process has been spelled out.

Regards,
Prabhudesai Satish
Consultant & Legal Head

From India, Kumar
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Any contract inconsistent with the provisions of the law applicable is void ab initio and will be considered repeated and willful non-performance, which is certainly misconduct on the part of the employee. In the chain of performance, everyone in the team is an important link. Of course, to err is human and to forgive is divine, but persisting is unwise. There are times when a manager must act firmly, and any slackness in this regard would be disastrous.

It is better to document things to initiate a proper disciplinary proceeding against an erring employee within a specified timeframe. Trying to circumvent based on imaginary reasons by entering into a contract inconsistent with the established legal procedure will ultimately lead to trouble.

From India, Salem
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The constitution of India has nothing to do with employment or termination of any employee working in any organization. Please stick to the rules as they are laid out; else, you will simply confuse people.


From India, Mumbai
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The answer to the questions is dependent on the circumstances of the case:

1. Is this a factory or does it come under the Shop & Establishment Act?

2. Does this come under the Industrial Employment Standing Orders Act? If so, do you have your certified standing orders or will model standing orders apply? What are the provisions for termination under that?

3. Does he come under the definition of exempt employees?

In any case, it is important to give a notice (show cause notice? Senior members, please clarify) warning him of termination if he does not improve. Furthermore, it is better that you provide measurable performance indicators that you want him to achieve in, say, 2 months. Also, provide a list of cases where he has been careless and the effect it has had on his team and the company.

If necessary, give another notice after a month if there has been no improvement. Finally, after 3 months, you can issue a termination notice.

It is important that the employee must be given a chance to present his side of the story, in writing or orally. His contention/submission must be considered seriously by the management, and a further reply/information must be given to him. In case he is giving an oral reply, have it written down, signed by senior managers & HR, and the employee to record what he has said (principles of natural justice are important).

Once a termination order is given, you can provide him with his notice pay and ask him not to attend the office from the next day. That is allowed. Alternatively, you can also ask him not to attend the office but remain on call to report if required and pay him his notice pay on the due dates (along with the salary of others) or within 2 days of the end of the notice pay.

From India, Mumbai
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As Mr. Umakanthan rightly said, the status of the employee as 'workman' will determine the applicability of the labor laws to him. I would like to add that the mere designation as 'supervisor' does not take him out of the purview of 'workman' under Sec. 2(s) of the Industrial Disputes Act. You need to consider the wage criterion as well because not all supervisors are excluded from the definition of workman.

From your statement about wanting to incorporate an exit clause in future contracts, specifying the circumstances that may necessitate an employee's exit, it is evident that there is no such clause in the current contract to refer to. Moreover, the employee in question has been working for 8 years. All these factors could complicate the process of summarily terminating the employee, even if they are not classified as a workman. It is important to document the grounds for termination in a way that would hold up in court. Even non-workmen have civil remedies for damages, and the employee could succeed in a legal challenge if the defense is based on conjecture rather than evidence.

However, this does not imply that an employer must tolerate deliberate negligence, which can set a negative precedent. It is crucial to establish a substantial body of evidence to demonstrate non-performance, considering the potential risk of litigation down the line.

B. Saikumar

From India, Mumbai
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Dear Sir,

If the non-performing employee is a workman, then:

1. Display a general notice to all, mentioning that everyone has to give production and improve productivity.
2. Advise the non-performing employee by the supervisor for 3 to 4 days.
3. Now advise the employee through the Production Manager.
4. If there is no improvement, then start issuing a show cause notice. Also, please check whether you have any workload settlement or job card to prove the production.

Thanks and regards,
C Manimaran

From India, Bangalore
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