Hello friends,
I am working as an intern in a pharma company and have been assigned a project of conducting a training needs analysis for the behavioral training of medical representatives. According to the company's format, a questionnaire has been designed and filled out by the employees. So, what should be my next step? How can I conduct the gap analysis and recommend behavioral training?
Thank you.
From India, Mumbai
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2I am working as an intern in a pharma company and have been assigned a project of conducting a training needs analysis for the behavioral training of medical representatives. According to the company's format, a questionnaire has been designed and filled out by the employees. So, what should be my next step? How can I conduct the gap analysis and recommend behavioral training?
Thank you.
From India, Mumbai
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As we are not privy to the design of the questionnaire, it is difficult to guide you. Does the questionnaire design elicit information on what factors employees feel they lack in doing their job effectively and the importance of those factors? If you can attach a copy of the questionnaire or give examples of a few questions, it will help us to guide you. Also, kindly let us know how many responses you have obtained.
From United Kingdom
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From United Kingdom
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There is a performance form which has competencies such as strong customer partnership, passion for sales, eagerness to learn, etc., and related questions to these competencies. This form has already been filled out by the representatives. Now, when I receive the completed forms, how can I identify behavioral gaps? Is there any tool available to measure this?
From India, Mumbai
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From India, Mumbai
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Please answer all my questions and give examples of questions posed. Are they open-ended questions? Please see some examples at [Google](http://www.google.co.uk/#hl=en&sclient=psy-ab&q=TNA+questionnaire&oq=TNA+ques tionnaire&aq=f&aqi=g3&aql= &gs_l=hp.3..0l3.5050.10544.0.11619.17.7.0. 10.10.0.125.738.3j4.7.0...0.0.vAGUeEN7U2g& pbx=1&bav=on.2,or.r_gc.r_pw.r_qf.,cf.osb&a mp;amp;fp=af3e47b360af38a7&biw=436&amp ;bih=495)
From United Kingdom
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From United Kingdom
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yes they are open ended questions.
sample questions
Strong customer partnership:
• Level of interactivity, attempts to build rapport
• Ensure regular visit as per plan
• Exhibits sequential probing skills aimed at uncovering unstated needs
and providing solutions
• Act as consultant among peers & customer wrt disease management
Passion for sales:
• Clearly deliver key messages as per SMART plan. self-driven
• Encourages customer feedback, work on stretched goals
• Routinely gains whole hearted commitment on interactive dialogue
Eagerness to learn :
• Exhibit basic knowledge. Works on identified coaching priorities
• Updated on recent data, active involvement in coaching dialogue
• Shows keen inclination to learn and share
• Self-driven to self-development
how will i correlate it with behavior needs ? and what wil be the process to follow
From India, Mumbai
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sample questions
Strong customer partnership:
• Level of interactivity, attempts to build rapport
• Ensure regular visit as per plan
• Exhibits sequential probing skills aimed at uncovering unstated needs
and providing solutions
• Act as consultant among peers & customer wrt disease management
Passion for sales:
• Clearly deliver key messages as per SMART plan. self-driven
• Encourages customer feedback, work on stretched goals
• Routinely gains whole hearted commitment on interactive dialogue
Eagerness to learn :
• Exhibit basic knowledge. Works on identified coaching priorities
• Updated on recent data, active involvement in coaching dialogue
• Shows keen inclination to learn and share
• Self-driven to self-development
how will i correlate it with behavior needs ? and what wil be the process to follow
From India, Mumbai
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You need to do a "Content Analysis"; you can't do correlational analysis as you have not conducted a quantitative study. Kindly see IAR: Conduct research > Analyzing survey data and Turn the numbers from the computer printout into tables.
From United Kingdom
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From United Kingdom
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kindly see the attachment and guide me accordingly.how will i know what kind of behavior training the employees required ?
From India, Mumbai
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From India, Mumbai
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Dear Ms. Sripriya,
You have received the questionnaire filled out by the medical representative. However, the best way to determine the Training Needs Identification (TNI) is to have the questionnaire completed by their supervisors. Afterward, collate the data and compare both questionnaires to identify any gaps in terms of skills, knowledge, etc., for each medical representative. Then, decide on the training needs for each medical representative.
Regards,
Anil Khot
From India, Mumbai
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You have received the questionnaire filled out by the medical representative. However, the best way to determine the Training Needs Identification (TNI) is to have the questionnaire completed by their supervisors. Afterward, collate the data and compare both questionnaires to identify any gaps in terms of skills, knowledge, etc., for each medical representative. Then, decide on the training needs for each medical representative.
Regards,
Anil Khot
From India, Mumbai
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hello everybody kindly please help me out to do the excel calculation. i have attached the files earlier
From India, Mumbai
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From India, Mumbai
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I had a look at your Excel table. If that's all that you have collected, there is nothing much to do. You should have asked the respondents how important those aspects were to carry out their work productively. Also, as suggested by Anil Khot, you should ask their managers.
From United Kingdom
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From United Kingdom
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