Hello All,
Greetings for the day!
I work as an HR Executive in a NABH & NABL certified hospital where I have been tasked with conducting training needs analysis for all the staff. I do not have prior knowledge of hospitals. Kindly, could anyone suggest how I should plan to conduct the training program?
Regards,
Swati
HR Executive
From India, Faridabad
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2Greetings for the day!
I work as an HR Executive in a NABH & NABL certified hospital where I have been tasked with conducting training needs analysis for all the staff. I do not have prior knowledge of hospitals. Kindly, could anyone suggest how I should plan to conduct the training program?
Regards,
Swati
HR Executive
From India, Faridabad
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The basic rule of conducting Training Needs Analysis is to find out what the business objective is and see how the training can meet this objective. Here are some possible objectives:
1) Better customer satisfaction
2) Faster turnaround times
3) Higher conversion rates
In the hospital scenario, I think satisfying patients' needs by being more hospitable and courteous can be identified as an objective, for example. Once you've figured out the objective, check what training can help enhance the employees' skills to meet these objectives more efficiently. In the above example, you could consider communication skills or emotional intelligence as possible options.
Prepare an Excel sheet and note down these details for the staff members, mapping objectives and gaps that exist, which can be solved with training. This will enable you to come up with a more specific answer and also give you something worth presenting to your superiors. Let me know if you need further help.
From India, Mumbai
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1) Better customer satisfaction
2) Faster turnaround times
3) Higher conversion rates
In the hospital scenario, I think satisfying patients' needs by being more hospitable and courteous can be identified as an objective, for example. Once you've figured out the objective, check what training can help enhance the employees' skills to meet these objectives more efficiently. In the above example, you could consider communication skills or emotional intelligence as possible options.
Prepare an Excel sheet and note down these details for the staff members, mapping objectives and gaps that exist, which can be solved with training. This will enable you to come up with a more specific answer and also give you something worth presenting to your superiors. Let me know if you need further help.
From India, Mumbai
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Thank you sir..if i need any more assistance from your side, i will surely contact you.I will now prepare accordingly.
From India, Faridabad
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From India, Faridabad
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Hi, You can contact us, we can arrange training for your staff. Regards,
From India, New Delhi
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From India, New Delhi
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Sure :) You can also look up some interesting training ideas on [Activitree: Corporate training workshops for Indian Companies](http://www.activitree.in)
From India, Mumbai
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From India, Mumbai
Acknowledge(0)Amend(0)Engage with peers to discuss and resolve work and business challenges collaboratively. Our AI-powered platform, features real-time fact-checking, peer reviews, and an extensive historical knowledge base. - Register and Log In.
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