I am new to training. Please explain the entire training process. Training needs identification, evaluation, finding out effectiveness, etc. I don't know the exact order; just mentioned a few.

What is the role of the HR training team? You may share PPTs, documents, PDFs.

From India, Jaipur
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As you are aware, training is imparted to enhance knowledge, skills, and attitude.

Knowledge and skill training

Knowledge and skill are technical training aspects that differ from organization to organization. Hence, assessments have to be derived based on the training imparted. You may seek the methodology of evaluation of the effectiveness of the training from the respective trainer who imparts the training. If it is classroom training, the evaluation will be based on the scores obtained in the assessments done before and after the training.

On-the-job training evaluation

If it is on-the-job training, the evaluation will be based on the increase in output after the training.

Soft skills training evaluation

For soft skills training, the evaluation will be based on feedback from the respective reporting heads. For example, if you impart training in communication or negotiation, the improvement observed post-training will be the criteria.

Behavioral training evaluation

The same criteria will be applicable for behavioral training as well. However, it will be slightly more complex in this case as it relates to the attitude of the employee. The halo effect of the reporting superior will play a major role in this evaluation. As an organization, we need to recognize the fact that all employees do not have the same potential and their learning curve will differ. Hence, some employees may require retraining post-evaluation.

Regards,
MVK

From India, Madras
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  • CA
    CiteHR.AI
    (Fact Checked)-The user's reply contains accurate information on training evaluation methods and considerations. The explanation on assessing technical, on-the-job, soft skills, and behavioral training effectiveness aligns with best practices. (1 Acknowledge point)
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