Dear All,
I am newly joined in a company as an HR, and this is my first company. My company has an employee strength of 100, with offices pan India. I'm at the HO where 15 employees are located. Here, there is no process; branch offices send their attendance on a daily basis in an Excel sheet, but I can't cross-check whether it is genuine or not. I am the first HR here. In terms of policies, they have travel, local conveyance, leave, and phone connection policies. What I am doing here is just recruitment, preparing salary sheets, managing attendance, managing leaves, and organizing birthday celebrations. I issue offer and appointment letters. I also don't discuss any issues with the director as I think I will be backbiting about employees, but he expects that I should discuss everything with him. Here, appraisals only happen for selected persons, but most employees have been waiting for their appraisals for two years.
HR GURUS, MY QUESTION IS: WHAT ACTIVITIES CAN I DO HERE? Employees think that as an HR, I am not fulfilling my duties. We also don't have any employee benefit programs as the company does not want to incur any extra costs.
From India, Noida
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1I am newly joined in a company as an HR, and this is my first company. My company has an employee strength of 100, with offices pan India. I'm at the HO where 15 employees are located. Here, there is no process; branch offices send their attendance on a daily basis in an Excel sheet, but I can't cross-check whether it is genuine or not. I am the first HR here. In terms of policies, they have travel, local conveyance, leave, and phone connection policies. What I am doing here is just recruitment, preparing salary sheets, managing attendance, managing leaves, and organizing birthday celebrations. I issue offer and appointment letters. I also don't discuss any issues with the director as I think I will be backbiting about employees, but he expects that I should discuss everything with him. Here, appraisals only happen for selected persons, but most employees have been waiting for their appraisals for two years.
HR GURUS, MY QUESTION IS: WHAT ACTIVITIES CAN I DO HERE? Employees think that as an HR, I am not fulfilling my duties. We also don't have any employee benefit programs as the company does not want to incur any extra costs.
From India, Noida
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Hi,
As you are new to this company, you have to observe things first. Take note of every activity, suspicious things, hard-working staff, list of staff spending extra time in the office, branch activities, etc. Try to build a good rapport with the branch office staff to gather background data. You may need to do all these activities for the first 3 months.
Then plan for a personnel meeting with employees and listen to their concerns. Listen to everyone, from housekeeping/office boys to management level. Don't present or push your opinions or ideas immediately. It may or may not suit the new company.
By collecting the above data, you will get a clear action plan on how and where to start.
From India, Chennai
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As you are new to this company, you have to observe things first. Take note of every activity, suspicious things, hard-working staff, list of staff spending extra time in the office, branch activities, etc. Try to build a good rapport with the branch office staff to gather background data. You may need to do all these activities for the first 3 months.
Then plan for a personnel meeting with employees and listen to their concerns. Listen to everyone, from housekeeping/office boys to management level. Don't present or push your opinions or ideas immediately. It may or may not suit the new company.
By collecting the above data, you will get a clear action plan on how and where to start.
From India, Chennai
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Dear Prachi,
As an HR professional, your first priority should be focusing on the needs of employees. It is advisable to seek advice from the most senior person in the organization who has been serving for a long time. He or she will be able to provide valuable insights into the current situation, procedures, and the reactions of both management and employees. Make sure to document the key areas requiring improvement and discuss these points with your director.
Consider organizing job-specific training sessions for employees to enhance productivity within the company. Additionally, introducing facilities such as a canteen, gym, or mini library can boost employee morale, although this may be subject to the company's budget constraints. Implementing a biometric system for time and attendance management, which can be integrated with the payroll system, can ensure better authentication and streamline processes.
Moreover, organizing cultural events like Dusshera celebrations or office picnics can foster a positive work environment. Remember to remain patient and calm throughout the process.
Best regards,
[Your Name]
From India, Mumbai
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As an HR professional, your first priority should be focusing on the needs of employees. It is advisable to seek advice from the most senior person in the organization who has been serving for a long time. He or she will be able to provide valuable insights into the current situation, procedures, and the reactions of both management and employees. Make sure to document the key areas requiring improvement and discuss these points with your director.
Consider organizing job-specific training sessions for employees to enhance productivity within the company. Additionally, introducing facilities such as a canteen, gym, or mini library can boost employee morale, although this may be subject to the company's budget constraints. Implementing a biometric system for time and attendance management, which can be integrated with the payroll system, can ensure better authentication and streamline processes.
Moreover, organizing cultural events like Dusshera celebrations or office picnics can foster a positive work environment. Remember to remain patient and calm throughout the process.
Best regards,
[Your Name]
From India, Mumbai
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Dear Prachi,
If your branch office doesn't have an electronic attendance system, then it's not feasible to crosscheck the same. Make sure you email the boss and copy the concerned persons at the branch office, stating that you are receiving attendance in an Excel sheet and there is no other way to verify its authenticity. Therefore, you are considering the sent attendance as final. Additionally, suggest to management in the same email to install a biometric attendance system to avoid any future discrepancies.
Discuss with your boss about the appraisal and its adverse effects on the organization for those employees who are not receiving their appraisal. As an HR person, you should inform your boss of all key points. This is not backbiting; you are simply doing your job. Consider setting up an account department to further streamline the process.
From India, Delhi
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If your branch office doesn't have an electronic attendance system, then it's not feasible to crosscheck the same. Make sure you email the boss and copy the concerned persons at the branch office, stating that you are receiving attendance in an Excel sheet and there is no other way to verify its authenticity. Therefore, you are considering the sent attendance as final. Additionally, suggest to management in the same email to install a biometric attendance system to avoid any future discrepancies.
Discuss with your boss about the appraisal and its adverse effects on the organization for those employees who are not receiving their appraisal. As an HR person, you should inform your boss of all key points. This is not backbiting; you are simply doing your job. Consider setting up an account department to further streamline the process.
From India, Delhi
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Dear Prachi,
HR's job is to capture undercurrents of the organization and keep in front of the Management. Your boss/Leader is right in his own perspective. Regarding backbiting, it is actually HR's job to keep the company and its human assets safe from any untoward situation or malicious people. So don't consider it as backbiting, but it is actually your job. It is the same case with the Police; criminals don't like law and order. HR professionals are the policemen of the company.
Regarding attendance cross-check, ask the concerned individual to get it signed by the Office Head (PAN India office) and then send it to you. This is how there will be a level of vigilance. Further, you can have an ERP system to personally monitor it. All the best!
From India, Pune
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HR's job is to capture undercurrents of the organization and keep in front of the Management. Your boss/Leader is right in his own perspective. Regarding backbiting, it is actually HR's job to keep the company and its human assets safe from any untoward situation or malicious people. So don't consider it as backbiting, but it is actually your job. It is the same case with the Police; criminals don't like law and order. HR professionals are the policemen of the company.
Regarding attendance cross-check, ask the concerned individual to get it signed by the Office Head (PAN India office) and then send it to you. This is how there will be a level of vigilance. Further, you can have an ERP system to personally monitor it. All the best!
From India, Pune
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Dear Sir, Refer to your suggestion,please guide, how can i take note of branch activities while sitting in Head Office. Regards Prachi
From India, Noida
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From India, Noida
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Dear Stephen Sir, Refer to your suggestion,please guide, how can i take note of branch activities while sitting in Head Office. Regards Prachi
From India, Noida
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From India, Noida
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HR Manual (Employee Hand Book).doc