Dear, ISO is quality assurance. In ISO HR Activities are conduct the training programs and verify the GHP and GMP as a food ind.,. DNV audit is there verify the all records.
From India, Nellore
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Hi Lokesh,
ISO 9001:2008 is international standard for management of "Quality" in an organisation.
if you have the copy of standard hr department will be responsible for
1) Defining responsibilities and authorities (clause 5.5.1)
2) determining the competence of personnel performing work affecting conformity to product requirements ( Clause 6.2.1)
3) Identifying training needs of personnel and providing training as well as maintaining training records (Clause 6.2.2)
4) ensuring suitable work environment (Clause 6.4)
There is certainly an audit conducted by accredited body leading to certification of the organisation. Prior to going for third party audit the organisation must conduct its own audit by its own internal auditors
Should you need any more information please feel free to contact me on my email id which is
cell no 09423781136.

From India, Aurangabad
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From India, Mumbai
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Hi,

Wonderful "Clarification at the micro-level." Can you please also help me with:

1. As 2004 stands for years, does it mean the standard came into existence or any amendments were made this year?
2. What is "Aspect / Impact Analysis" and how do we conduct it? Do you have any format available?
3. Do you have any presentations? I want to provide training on IMS at the "Supervisory Level."

Regards,
Ashish


From India, Chandigarh
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We are glad to inform you that Government has announced a Scheme envisages one time reimbursement of charges of acquiring ISO

9001:2008(Quality Management System), ISO 14001:2004(Environment Management System) and HACCP(Hazard Analysis Critical Control Point)

Certifications to the extent of 75% of the expenditure subject to a maximum of Rs.75,000/- in each case.

Another Scheme envisages one time reimbursement of charges of acquiring ISO 18001:2007(Occupational Health and Safety Management

System) Certification to the extent of 75% of the expenditure subject to a maximum of Rs.1, 00,000/-.

This is applicable for only Micro, Small and Medium Enterprises (manufacturing) who have already registered under MSME and having E.M.

Part – II Number acknowledgement are eligible to avail the incentive of the scheme as per MSME Act 2006. Under this Scheme, registered MSME

manufacturing units will be certified from NABCB registered Certified Body for the above said standards.

If you need any more information regarding above said Scheme or other subsidies from Government, please contact .

From India
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Hello Mr. Sharma,

Please refer to the answers below:

1. What Is This? What Is the Procedure for This?

ISO is an internationally acclaimed and accepted standard for the implementation of Quality Management System (QMS) at an organizational level. It comprises 8 clauses related to Quality Management System, Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. The first 3 clauses deal with introduction and definitions, etc.
There are many models of quality being practiced in the industry to implement quality management systems, such as TQM (Total Quality Management), MBNQA (Malcolm Baldrige National Quality Award - USA), EFQM (European Foundation for Quality Management), or Operational Excellence, etc. ISO 9001:2008 is one such model to implement quality management systems across an organization.

To get certification, one needs to prepare documents, procedures, and manuals to guide the team about its implementation. After implementation, an internal audit needs to be conducted by trained internal auditors from the organization to ensure conformance to the requirements laid down in ISO 9001:2008 standards.

After this audit, two audits need to be conducted by an external agency, mainly the certification agency, Stage I and Stage II, to verify conformance to standards and compliance. If everything is found in line with the stated guidelines, your organization will be awarded a certification.

2. What Data Have to Be Maintained in the HR Department?

Basically, for HR, there is a separate clause in ISO 9001 standards apart from general requirements, clause #6 - Resource Management, which deals with the provision of resources, competence training, awareness, infrastructure, and work environment. All documents pertaining to this area need to be maintained in any form, whether electronically or manually. Most practiced and maintained documents include Training records, Job descriptions, Competency records or skill matrix data, Resources list, Work environment data affecting quality, employee list, etc.

3. Is There Any Audit in ISO? If Yes, Who Conducts the Audit?

Please refer to the explanation above for audits. An audit is compulsory to obtain ISO 9001 certification by a third party. Certification is valid for at least 3 years, and periodic audits at intervals of one year will be conducted by your certification agency to verify conformance to requirements and effectiveness of the management system. After 3 years, you need to apply for reassessment and re-certification.

4. What Are the Activities in ISO for HR?

The following tasks are part of ISO 9001 for the Human Resource department:
- Building competency matrix or skill matrix for employees as per job requirements
- Preparing JD (Job description) for employees and communicating the same
- Arranging training for employees affecting job requirements and quality
- Providing necessary resources and requirements to employees to achieve quality
- Providing a good work environment to achieve quality
- Maintaining education, training, skills, and experience details of employees
- Selecting the right talent as per job requirements concerning education, skills, and competency
- Providing support services such as transportation, communication, and information to achieve quality

I hope this clarifies your doubts and queries. For further assistance, feel free to reach me at rajuprasad12@yahoo.com

BR,

Raju Prasad
rajuprasad12@yahoo.com

From India, Mumbai
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