All employees in all organizations hate HR. This is the statement of a high profile professional(other than HR) employee. So what is your experience? Mallet.
From India, Hyderabad
40From India, Hyderabad
I just joined here...one day back and I am shocked to see that some of the discussion topics...articles have just been copied from other groups.
Tragedy is that...there is no mention about the names...or groups from where they have been lifted.
This particular topic “All employees in all organizations hate HR" has been discussed on other groups…for more than three weeks.
From India, Mumbai
Tragedy is that...there is no mention about the names...or groups from where they have been lifted.
This particular topic “All employees in all organizations hate HR" has been discussed on other groups…for more than three weeks.
From India, Mumbai
Making HR...The Most Lovable Profession.
Background
Recently in one of the HR-group…someone shared one statement, which was
"All employees in all organizations hate HR. This is the statement of a high profile professional (other than HR) employee. So what is your experience?"
No more information was provided by this person and if not less, we all exchanged close to 100 e-mails, discussing about the topic and throughout the discussion the originator of the debate, kept mum. Some people said few things in favour of HR and few people said against HR. At the end, we ended up by making few statements…having just difference of opinion. Few people went on to share one of the article, titled "Why we hate HR " written by Keith H Hammonds of FastCompany and posted on December 09, 2005.
I interrogated the person who originated this debate in its current form and he shared two things, " This statement made in private and I didn't react on it. For few days this statement haunted me and to know the experience from all HR professionals about this I circulated the mail" and "Even many HR professionals say HR is thankless job. Therefore I plainly put up the mail to get the experiences of all you". After reading this, I didn't know if I should laugh on the immaturity of this person and should get angry on his attitude.
I have few questions for my fellow HR professionals and Business Managers, they are:
1) Everyday as a person or professional you meet so many people; do all of them love you?
2) Talking about profession, which is the profession, which is liked by all and sundry? Do you like lawyers…police personal…politicians? Why only to point at HR-Professional?
3) How many of you Love George W. Bush and how many have you hate Osama Bin Ladin? How many of you love Tony Blair and hate Saddam Hussain?
Challenges for HR Professionals
Human Resource Professionals deals with the most difficult part of any organization – "Human Beings". They are not machines. They have emotions, sentiments, different behaviour, different beliefs and culture. A part from that, we have Government, labour laws, and law enforcement body. Over and above that we have investors, management and board of directors. I don't know, how you are expected to keep all these people happy?
Competencies in HR Professionals
Certainly, even HR professionals need to change the way they work. "Proper Communication", I repeat, "Proper Communication" can solve most of your problems and issues. To have proper communication, one should have proper information about the labour laws, about business, about policies and procedures of the company and about the industry. Most of the time…most of the HR professionals…don't have this. Proper Communication also includes "Proper Listening" and that is also lacking in some of the HR-Professionals. "Understanding Human Behaviour" is another trait, which can help in addressing many problems.
Why employees hate HR?
Employees hate HR, when
They don't get solution for their problems.
They don't get proper information.
There is communication gap.
You fail to keep your words…your commitment.
(Is there anything else that they expect from you?)
Solution
Of Course, "Proper Communication" can solve many issues. If there is any query, give "legally supported" and "logically correct" solution. I also feel that as we are growing...as there are more and more mediums of communications...we are not communicating properly and I tell you...proper communication can solve many problems both at personal and professional front. Those people, your employees are not duffers or dumb…don't try to be over-smart. Don't lie to them. The day they come to know that the information provided by you is false or fake…they will start hating you.
Customer Centric Approach
This is the best way to know…where you are wrong? Why they hate you? And what are the areas of improvement? Treat them as your Customers and let the part of HR department behave as "Customer Service Centre". Treat them the way you like to be treated when you are "Customer" and at the service centre of another service providers. As they say, "Don't do what you don't want other to do to you"…"Don't serve the food that you don't like to eat".
Conclusion and Love-Hate Equation
I feel that it is one love-hate equation, where some people love you and some hates you. In a crowd of more than two people you cannot expect everyone to love you…everyone to agree with you. That has never happened and will never happen. There will always be few people who will love you and few to hate you. Only thing that you can do is that by your work…by your behaviour…by your attitude…you can have more people to love you…to love your profession and hate you and your profession. To tilt this equation, entirely depends on an individual, his style of working and his approach. Love-hate equation can be different in different company. No degree and no education can give you an assurance that all people will "Just" love you. You are MBA from Harvard, Oxford, London School of Business or IIM; you are certified by SHRM or CIPD; no institute can give you an assurance that your employee will always agree with you and will always love your work.
As I said in one of my previous write-up… few people…just few people by their behaviour, work and attitude brings bad name for the organization, for the profession, for the community and for the country.
Think about it…and share your comments and feedback.
Regards
Sanjeev Sharma
(E-mail:
; 
)
(Blog: http://sanjeevhimachali.blogspot.com)
From India, Mumbai
Background
Recently in one of the HR-group…someone shared one statement, which was
"All employees in all organizations hate HR. This is the statement of a high profile professional (other than HR) employee. So what is your experience?"
No more information was provided by this person and if not less, we all exchanged close to 100 e-mails, discussing about the topic and throughout the discussion the originator of the debate, kept mum. Some people said few things in favour of HR and few people said against HR. At the end, we ended up by making few statements…having just difference of opinion. Few people went on to share one of the article, titled "Why we hate HR " written by Keith H Hammonds of FastCompany and posted on December 09, 2005.
I interrogated the person who originated this debate in its current form and he shared two things, " This statement made in private and I didn't react on it. For few days this statement haunted me and to know the experience from all HR professionals about this I circulated the mail" and "Even many HR professionals say HR is thankless job. Therefore I plainly put up the mail to get the experiences of all you". After reading this, I didn't know if I should laugh on the immaturity of this person and should get angry on his attitude.
I have few questions for my fellow HR professionals and Business Managers, they are:
1) Everyday as a person or professional you meet so many people; do all of them love you?
2) Talking about profession, which is the profession, which is liked by all and sundry? Do you like lawyers…police personal…politicians? Why only to point at HR-Professional?
3) How many of you Love George W. Bush and how many have you hate Osama Bin Ladin? How many of you love Tony Blair and hate Saddam Hussain?
Challenges for HR Professionals
Human Resource Professionals deals with the most difficult part of any organization – "Human Beings". They are not machines. They have emotions, sentiments, different behaviour, different beliefs and culture. A part from that, we have Government, labour laws, and law enforcement body. Over and above that we have investors, management and board of directors. I don't know, how you are expected to keep all these people happy?
Competencies in HR Professionals
Certainly, even HR professionals need to change the way they work. "Proper Communication", I repeat, "Proper Communication" can solve most of your problems and issues. To have proper communication, one should have proper information about the labour laws, about business, about policies and procedures of the company and about the industry. Most of the time…most of the HR professionals…don't have this. Proper Communication also includes "Proper Listening" and that is also lacking in some of the HR-Professionals. "Understanding Human Behaviour" is another trait, which can help in addressing many problems.
Why employees hate HR?
Employees hate HR, when
They don't get solution for their problems.
They don't get proper information.
There is communication gap.
You fail to keep your words…your commitment.
(Is there anything else that they expect from you?)
Solution
Of Course, "Proper Communication" can solve many issues. If there is any query, give "legally supported" and "logically correct" solution. I also feel that as we are growing...as there are more and more mediums of communications...we are not communicating properly and I tell you...proper communication can solve many problems both at personal and professional front. Those people, your employees are not duffers or dumb…don't try to be over-smart. Don't lie to them. The day they come to know that the information provided by you is false or fake…they will start hating you.
Customer Centric Approach
This is the best way to know…where you are wrong? Why they hate you? And what are the areas of improvement? Treat them as your Customers and let the part of HR department behave as "Customer Service Centre". Treat them the way you like to be treated when you are "Customer" and at the service centre of another service providers. As they say, "Don't do what you don't want other to do to you"…"Don't serve the food that you don't like to eat".
Conclusion and Love-Hate Equation
I feel that it is one love-hate equation, where some people love you and some hates you. In a crowd of more than two people you cannot expect everyone to love you…everyone to agree with you. That has never happened and will never happen. There will always be few people who will love you and few to hate you. Only thing that you can do is that by your work…by your behaviour…by your attitude…you can have more people to love you…to love your profession and hate you and your profession. To tilt this equation, entirely depends on an individual, his style of working and his approach. Love-hate equation can be different in different company. No degree and no education can give you an assurance that all people will "Just" love you. You are MBA from Harvard, Oxford, London School of Business or IIM; you are certified by SHRM or CIPD; no institute can give you an assurance that your employee will always agree with you and will always love your work.
As I said in one of my previous write-up… few people…just few people by their behaviour, work and attitude brings bad name for the organization, for the profession, for the community and for the country.
Think about it…and share your comments and feedback.
Regards
Sanjeev Sharma
(E-mail:
(Blog: http://sanjeevhimachali.blogspot.com)
From India, Mumbai
Dear Sanjeev,
Am delighted to know that you have joined this forum :D
Indeed, we are previlged to have you on board and have been reading your postings on various HR e-groups - it's really enlightening.
I credit you and would like to thank you personally for extending support and guiding HR professionals with your thought provoking articles.
As Dr T V Rao mentioned in his book Future of HRD - that for HRD professionals in India - a challenge is to grow professionally and there should be more focus on self directed learning - this is where you have been helping us immensely.
Sanjeev, Once again, welcome to Citehr.com! and we all look forward to learning from you.
Warm regards,
Rajat Joshi
From India, Pune
Am delighted to know that you have joined this forum :D
Indeed, we are previlged to have you on board and have been reading your postings on various HR e-groups - it's really enlightening.
I credit you and would like to thank you personally for extending support and guiding HR professionals with your thought provoking articles.
As Dr T V Rao mentioned in his book Future of HRD - that for HRD professionals in India - a challenge is to grow professionally and there should be more focus on self directed learning - this is where you have been helping us immensely.
Sanjeev, Once again, welcome to Citehr.com! and we all look forward to learning from you.
Warm regards,
Rajat Joshi
From India, Pune
Hi Sanjeev,
I appreciate your views.
There are many HR professionals who want to use copy and paste to earn respect for them, which generally happens for short term.
Very true, that we cannot make all the people happy, if you have a workforce of 100 people you can satisfy only 80-90 of them.
This Love hate relationship is not with HR, it can be with any other department in the organisation as well.
Thanks for sharing your wonderful thoughts.
Regards,
Prof. Nivedita
From Germany
I appreciate your views.
There are many HR professionals who want to use copy and paste to earn respect for them, which generally happens for short term.
Very true, that we cannot make all the people happy, if you have a workforce of 100 people you can satisfy only 80-90 of them.
This Love hate relationship is not with HR, it can be with any other department in the organisation as well.
Thanks for sharing your wonderful thoughts.
Regards,
Prof. Nivedita
From Germany
Hi Sanjeev,
This was an excellent interpretation to the statement made. It makes perfect sense.
The HR unfortunately is sometimes made the scape goat for many organizational decisions that may not be taken well by the employees. We generally have to enforce these decisions.
An HR has to balance the employees interest with that of the organisation and consequentially end up with the "hatred" of many.
Like you said communication and making people understand why things are done the way they are is the best way to reduce this feeling.
However making such an absolute statement, that too by a senior proffessional is very "unproffessional".
Cheers,
Maya
From India, Madras
This was an excellent interpretation to the statement made. It makes perfect sense.
The HR unfortunately is sometimes made the scape goat for many organizational decisions that may not be taken well by the employees. We generally have to enforce these decisions.
An HR has to balance the employees interest with that of the organisation and consequentially end up with the "hatred" of many.
Like you said communication and making people understand why things are done the way they are is the best way to reduce this feeling.
However making such an absolute statement, that too by a senior proffessional is very "unproffessional".
Cheers,
Maya
From India, Madras
Dear Sanjeev Himachali Let me respond as follows: Kuchh To Log Kahenge, Logonka Kaam Hai Kehna... Need I say more for any HR Person... Govind Gadiyar Coach & HR Consultant 98338-90250
Why employees hate HR?
Employees hate HR, when
1st of all HR don't have proper solution to any problem they just know how to push work on other shoulders
There is communication gap but also they don't know how to maintain relations with all levels of employees
I have seen HR treating employees , they are good with higher post people but those who are on junior level, HR don't even look at them
HR will never do increment on his own , employee has to do follow with HR for the same , and in return they say we are still observing your work,
And if employee is on contract , than that employee should not keep any expectation from HR. Becoz for HR, employee who r on contract are equal to peon/office boy.
HR only consider few cases if they come from top level.
One good thing i can tell about HR that they play good politics
Regards,
Yashesh.Z
From India, Mumbai
Employees hate HR, when
1st of all HR don't have proper solution to any problem they just know how to push work on other shoulders
There is communication gap but also they don't know how to maintain relations with all levels of employees
I have seen HR treating employees , they are good with higher post people but those who are on junior level, HR don't even look at them
HR will never do increment on his own , employee has to do follow with HR for the same , and in return they say we are still observing your work,
And if employee is on contract , than that employee should not keep any expectation from HR. Becoz for HR, employee who r on contract are equal to peon/office boy.
HR only consider few cases if they come from top level.
One good thing i can tell about HR that they play good politics
Regards,
Yashesh.Z
From India, Mumbai
Hi,
At the outset, let me state emphatically that all employees in all organizations do NOT hate HR. The sweeping generalization by the initiator of the thread, is extremely UNKIND to the HR community apart from from being completely WRONG.
Having said that, let me also state that every flock may (and usually has) black sheep. HR flock cannot claim to be an exception.
HR is perceived "close to the management", "a power centre", with access to confidential information in relation to the organization and to the employees. Handling an animate resource like Human Resource, the HR fraternity also is vulnurable to corruption by the feeling of power and of self importance! When this starts to happen, the anti HR feelings are born and start to grow.
The role perception of an HR job needs to be carefully evolved. The stance is important. I recommed for everyone's consideration that the stance of every HR should be that of a "friend, philosopher and a guide" and the role to be that of a "facilitator". HR is a knowledge and values based function. HR is the conscious keeper of the organization and must conduct itself always in an exemplary manner for all others to emulate!
When some members of our community overlook these fundameental truths, such perceptions are generated.
Yet, I state that the perception belongs to the unfortunate and a very small group who have not seen the right kind of HR!
Regards
samvedan
October 28, 2006
From India, Pune
At the outset, let me state emphatically that all employees in all organizations do NOT hate HR. The sweeping generalization by the initiator of the thread, is extremely UNKIND to the HR community apart from from being completely WRONG.
Having said that, let me also state that every flock may (and usually has) black sheep. HR flock cannot claim to be an exception.
HR is perceived "close to the management", "a power centre", with access to confidential information in relation to the organization and to the employees. Handling an animate resource like Human Resource, the HR fraternity also is vulnurable to corruption by the feeling of power and of self importance! When this starts to happen, the anti HR feelings are born and start to grow.
The role perception of an HR job needs to be carefully evolved. The stance is important. I recommed for everyone's consideration that the stance of every HR should be that of a "friend, philosopher and a guide" and the role to be that of a "facilitator". HR is a knowledge and values based function. HR is the conscious keeper of the organization and must conduct itself always in an exemplary manner for all others to emulate!
When some members of our community overlook these fundameental truths, such perceptions are generated.
Yet, I state that the perception belongs to the unfortunate and a very small group who have not seen the right kind of HR!
Regards
samvedan
October 28, 2006
From India, Pune
hi all
human wants both professionally and personally always multiples every day. no one cannot satisfy all the rquirements at one time. some wants cannot be satisfied at all. in HR one have to look into the overall performance only and not to look into the satisfaction of every individual. it is totally impossible to satisfy everything the employee needs. so all the other departments and staffs must realize this. as other departments we are not dealing with machines and money. we are dealing with humans and their mind, which is obviously very tough to read and react.
therefore moulding an individual involves more ills and spills.
regards
R Devarajan
From India, Madras
human wants both professionally and personally always multiples every day. no one cannot satisfy all the rquirements at one time. some wants cannot be satisfied at all. in HR one have to look into the overall performance only and not to look into the satisfaction of every individual. it is totally impossible to satisfy everything the employee needs. so all the other departments and staffs must realize this. as other departments we are not dealing with machines and money. we are dealing with humans and their mind, which is obviously very tough to read and react.
therefore moulding an individual involves more ills and spills.
regards
R Devarajan
From India, Madras
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