Hi Seniors,

I am in a vendor management role, and recently, the team decided to conduct performance evaluations for our current 30 vendors (manpower suppliers). Kindly suggest some good parameters to gauge their performance.

Additionally, please suggest steps to take if vendors are either performing extremely well or extremely poorly.

Thanks in advance.

From India, Bangalore

Hi there,

Don't you have a vendor evaluation form when making purchases from three vendors? You can evaluate them using the criteria provided in the form as a basis for your vendor performance appraisal. Consider parameters such as:

- Delivery efficiency
- Payment cycle
- Response time
- Quality of the product
- After-service follow-up for machinery
- Maintenance

By utilizing these criteria, you can effectively assess and manage vendor performance.

From Oman, Muscat

Hi Ranjitha,

I am also doing vendor performance analysis. I am evaluating them on the criteria mentioned below:

1. % Hike
2. Level of hiring (Senior Vs Junior Positions)
3. Type of Hiring (Niche Vs Generic)
4. Joining Ratio
5. Onboarding time
6. Selection ratio
7. Time to respond
8. In case of SLA is set - % of adherence of SLA
9. Position shared Vs Position worked on.

Regards,
Ankur Vachher

From India, Pune

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