Hi guys,
We are a 2-year-old startup software company. I'm the first HR professional for this company. We are planning to conduct an "Open House" to address the queries from the employees. Could someone please share more information about an "Open House"? You all are experienced HR professionals, so kindly guide me and share your experiences with Open House.
Thank you.
From India, Chennai
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2We are a 2-year-old startup software company. I'm the first HR professional for this company. We are planning to conduct an "Open House" to address the queries from the employees. Could someone please share more information about an "Open House"? You all are experienced HR professionals, so kindly guide me and share your experiences with Open House.
Thank you.
From India, Chennai
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Dear Jeeva,
Open House is a very good process to understand and improve internal and external processes and understand the loopholes in the system. It is necessary to have one representative from each department to answer the queries of the associates at the same time as the queries may be pertaining not only related to HR. Also, needs to ensure to resolve or reply all queries raised by the associates during open house as some queries may not be answered or resolved at the same time but yes you need to inform all the participants on as and when it is resolved. You need to have a proper timeline and follow-up to resolve all queries and respond to the people.
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Open House is a very good process to understand and improve internal and external processes and understand the loopholes in the system. It is necessary to have one representative from each department to answer the queries of the associates at the same time as the queries may be pertaining not only related to HR. Also, needs to ensure to resolve or reply all queries raised by the associates during open house as some queries may not be answered or resolved at the same time but yes you need to inform all the participants on as and when it is resolved. You need to have a proper timeline and follow-up to resolve all queries and respond to the people.
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Dear Jeeva,
This is in addition to what Manoj has said. On completion of the meeting, Minutes of Meeting (MOM) have to be circulated to all the HODs. In the MOM, you have to mention who will take action. When the next open house meeting takes place, you need to read out the points that were raised in the last meeting and the actions taken thereafter. If action on some point is still pending, then it needs to be explained why the action is pending. After the review of the last meeting, a fresh meeting starts.
At Google, the CEO shows the presentation in their meeting that he had given to the BoD. Therefore, there is no variation in what was told to the BoD and the employees.
Thanks,
Dinesh Divekar
From India, Bangalore
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This is in addition to what Manoj has said. On completion of the meeting, Minutes of Meeting (MOM) have to be circulated to all the HODs. In the MOM, you have to mention who will take action. When the next open house meeting takes place, you need to read out the points that were raised in the last meeting and the actions taken thereafter. If action on some point is still pending, then it needs to be explained why the action is pending. After the review of the last meeting, a fresh meeting starts.
At Google, the CEO shows the presentation in their meeting that he had given to the BoD. Therefore, there is no variation in what was told to the BoD and the employees.
Thanks,
Dinesh Divekar
From India, Bangalore
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