I stepped into a team leader role recently. My previous role was completely on the technical side where I was responsible for providing solutions to critical issues in projects. However, my new role demands interacting with team members, planning tasks, monitoring them, and controlling them if necessary. I see everyone is different from others, and their attitudes towards work vary. I am struggling to find the right phrases and words to express their behavior, both good and bad. I hope someone could help me out to become familiar with the common negative traits team members have and how to handle them as a leader, while also knowing how to motivate them when things turn positive.
I find common work-related conversations, with real-time use case examples, would be helpful for me as I come from an engineering background. I have not studied people's behavior and understand it is an art. I need guidance to excel in giving feedback on team members' behavior to meet project goals.
Some questions are on my mind:
- What are the different personalities one could possess?
- How can one handle people with different skills and traits?
- I want to be prepared for any situation that may arise during project execution. I do not want to be at a loss for words to express my thoughts.
Any interesting blogs with live examples of project handling would greatly assist me.
Please guide me here.
My second query is: how can I communicate instantly in group meetings where my peers and boss are present? I am proficient in writing, but when it comes to speaking spontaneously, I fall short of words. How can I overcome this challenge?
Please provide your valuable suggestions and tips that I can incorporate into my work.
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I find common work-related conversations, with real-time use case examples, would be helpful for me as I come from an engineering background. I have not studied people's behavior and understand it is an art. I need guidance to excel in giving feedback on team members' behavior to meet project goals.
Some questions are on my mind:
- What are the different personalities one could possess?
- How can one handle people with different skills and traits?
- I want to be prepared for any situation that may arise during project execution. I do not want to be at a loss for words to express my thoughts.
Any interesting blogs with live examples of project handling would greatly assist me.
Please guide me here.
My second query is: how can I communicate instantly in group meetings where my peers and boss are present? I am proficient in writing, but when it comes to speaking spontaneously, I fall short of words. How can I overcome this challenge?
Please provide your valuable suggestions and tips that I can incorporate into my work.
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Dear friend,
At some point in our careers, we may need to transition from an individual role to a team leader's role. As we progress, managing people becomes essential. Ideally, we should have prepared ourselves for this future role well in advance. However, even at this stage, it is beneficial to read books on the following subjects:
a) Communication skills
b) Listening skills
c) Questioning skills
d) Conflict handling skills
e) Interpersonal skills
f) Team building skills
After reading books on the above topics, it is crucial to actively develop these skills within ourselves. Merely reading books and familiarizing ourselves with the subjects should not be the end goal. Additionally, at this point, imitation can also be valuable. Therefore, recalling how our manager or a team leader handled people-related issues and documenting those instances is essential. When reading these books, try to connect these instances with the theories discussed in the book. This practice will aid in analyzing and understanding whether the particular issue was professionally managed.
Furthermore, proficiency in language is crucial. Hence, mastering business writing skills is recommended. The way you have composed your post indicates room for improvement. Recognizing when to be formal and when to be informal is vital. Those who fail to distinguish between the two often struggle at the managerial level.
Please remember that managing people who report to you requires more than just learning common phrases. It demands a lot more effort.
All the best!
Dinesh Divekar
From India, Bangalore
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8220At some point in our careers, we may need to transition from an individual role to a team leader's role. As we progress, managing people becomes essential. Ideally, we should have prepared ourselves for this future role well in advance. However, even at this stage, it is beneficial to read books on the following subjects:
a) Communication skills
b) Listening skills
c) Questioning skills
d) Conflict handling skills
e) Interpersonal skills
f) Team building skills
After reading books on the above topics, it is crucial to actively develop these skills within ourselves. Merely reading books and familiarizing ourselves with the subjects should not be the end goal. Additionally, at this point, imitation can also be valuable. Therefore, recalling how our manager or a team leader handled people-related issues and documenting those instances is essential. When reading these books, try to connect these instances with the theories discussed in the book. This practice will aid in analyzing and understanding whether the particular issue was professionally managed.
Furthermore, proficiency in language is crucial. Hence, mastering business writing skills is recommended. The way you have composed your post indicates room for improvement. Recognizing when to be formal and when to be informal is vital. Those who fail to distinguish between the two often struggle at the managerial level.
Please remember that managing people who report to you requires more than just learning common phrases. It demands a lot more effort.
All the best!
Dinesh Divekar
From India, Bangalore
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Hello Dinesh, Thank you for your suggestion. Can you please suggest me some good books on this topics. Thanks.
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I appreciate this initiative. "One's strength lies in what he realizes as his weaknesses." I could suggest the following from the net, which I thought might be of some help to you. Put them to good use, friend. All the very best.
[Forbes - 10 Communication Secrets of Great Leaders](https://www.forbes.com/sites/mikemyatt/2012/04/04/10-communication-secrets-of-great-leaders/#27fb8f8622fe)
[Teamwork and Leadership - Business Communication for Success](https://saylordotorg.github.io/text_business-communication-for-success/s23-05-teamwork-and-leadership.html)
[The Top Three Skills of a Project Team Leader](http://www.amanet.org/training/articles/the-top-three-skills-of-a-project-team-leader.aspx)
[Sample Phrases and Suggestions | Greyhound Life | Eastern New Mexico University - Eastern New Mexico University](http://www.enmu.edu/sample-resume-phrases-and-suggestions)
Sample Phrases and Suggestions
Return to Resume Resources Information
Communication Skills
- Excellent written and verbal communication skills
- Confident, articulate, and professional speaking abilities (and experience)
- Empathic listener and persuasive speaker
- Writing creatively or factually
- Speaking in public, to groups, or via electronic media
- Excellent presentation and negotiation skills
Business/Sales Skills
- Possess entrepreneurial spirit
- Competitive attitude
Problem Solving Skills
- Combine patience, determination, and persistence to troubleshoot client issues
- Dynamic, results-oriented problem solver
- Easily understand and solve technical problems
- Handling complaints from parents, clients, customers, or citizens
- Skilled at evaluating options and generating solutions
- Strong problem-solving and analytical skills
- Troubleshooting equipment or situations
Multicultural/Diversity Skills
- Culturally sensitive and internationally traveled leader
- Experienced in the successful management of diverse groups of people
- Proven adaptability to differing cultural and business environments
- Ability to talk and conduct business in various languages
Teamwork/Team Player Skills
- Possess a strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times
- Thrive in a team environment and work well with others
- Enjoy working as a team member as well as independently
- Team leader and team player
Data Management/Office Organization Skills
- Calculating numbers
- Compiling data or facts
- Record-keeping
- Updating information or records
- Well-versed in all aspects of customer conversion and accounting
Management/Supervisory Skills
- Able to lead others in high-demand situations
- Coaching, guiding, or tackling
- Delegating tasks or responsibilities
- Demonstrated leadership
- Evaluating performance, programs, processes, or events
- Extensive experience providing project management and consulting services in various areas
- Group facilitating, managing group interactions
- Planning, budgeting, goal setting, or scheduling
- Proven leadership and organizational abilities
- Strongly committed to team-building and staff development
- Supervising people or processes
- A genuine desire to achieve, excel, and evolve
- Ability to grasp new ideas and integrate them into desired results
- Ability to work independently in a fast-paced environment
- Able to coordinate several tasks simultaneously
- Able to handle challenges, with a proven history of increased productivity
- Able to prioritize and operate proactively
- Analyzing situations or data
- Assembling equipment or data
- Commended for reliability and trustworthiness
- Committed to implementing quality improvement techniques
- Consistent record of forging strong relationships
- Constructing objects or buildings
- Coordinating activities or events
- Corresponding, answering, or initiating
- Counseling, advising, or listening
- Creating new ideas, new ways of doing things
- Deciding alternatives, resources, or material
- Designing products or forms
- Displaying ideas, products, and equipment
- Editing newsletters, letters
- Enjoy working with the public and diverse populations
- Establish genuine rapport with prospects and clients
- Estimating costs, income, or physical space
- Excellent common sense, judgment, and decision-making abilities
- Excellent interpersonal and analytical skills
- Excellent liaison and troubleshooting skills
- Extensive experience in various fields
- Fundraising one-to-one or through direct mail
- Goal-oriented and results-driven
- In-depth knowledge of various areas
- In-depth understanding of emerging technologies and their commercial applications
- Inspecting or examining physical objects, financial statements
- Internship experience in related fields
- Interpreting data
- Interviewing
- Investigating private information, underlying causes, or sequences of events
- Making layouts for printed media or public displays
- Measuring
- Meeting the public
- Monitoring
- Motivating
- Observing physical phenomena, human behavior, or changing situations
- Operating equipment, machines, or vehicles
- Organized, goal-oriented
- Organizing people, information, or events
- Organizing time or events
- Proficient in using technology to enhance data and information management
- Programming equipment
- Promoting
- Proven ability to maintain cost-effective operations
- Proven ability to run successful programs in various areas
- Proven history of improving operations and increasing profitability
- Proven track record of success
- Recording
- Remains calm in stressful situations
- Repairing equipment, vehicles
- Reporting
- Researching
- Results-driven professional with extensive experience in various areas
- Self-motivated, hard-working individual
- Self-starter who applies individual initiative to get the job done
- Selling ideas, products
- Serving a product or individual
- Sketching pictures, diagrams
- Skilled at increasing profits and reducing costs by various means
- Skilled in negotiations and people management
- Skilled staff trainer and motivator
- Strong educational background
- Strong interpersonal skills and positive work ethic
- Strong work ethic
- Successful record of leading teams
- Teaching formally or informally
- Top-producing sales expert with years of experience in various areas
- Up-to-date with changes in technology and the business implications/applications of new technologies
- Well-developed skills in various areas
- With broad experience in various areas
- With cross-functional expertise in various areas
- Work independently, successfully meeting quotas
- Works efficiently under pressure
- Fully committed to providing the highest possible standards of customer service and support
- Team leader with a proven ability to train, supervise, motivate, and evaluate customer service representatives
- People-oriented; enjoy working directly with customers and the general public
- Self-starter; can be depended on to complete a task under minimal supervision
- Understands and appreciates the importance of a job well done
- Mechanically inclined: electrical, mechanical, plumbing, and automotive
- Languages: fluently reads and writes English, Spanish, and Italian
- Excellent personal motivation with a proven ability to build and work collaboratively in a strong team concept environment, and independently
- Focused, versatile, dependable, multi-task-oriented, flexible, positive, emotionally stable, able to adapt effectively to challenging and emergency situations
- Well-developed skills in prioritizing, organization, decision-making, time management, and verbal/written communication skills
- Strong interpersonal skills resulting in exceptional rapport with people. Proven success in initiating, promoting, and maintaining strong interpersonal relations. Able to deal courteously, professionally, and tactfully with the general public in a variety of circumstances
- Qualified in Industrial First-Aid Level II application and care
- Excellent analytical skills with the ability to analyze situations accurately and effectively
- Strong computer skills in Microsoft Word and SPSS for Windows
Example:
"Proven year background in sales with special emphasis on customer care. Solid track record in relationship and business management, developing and maximizing new business and marketing strategies. Excellent communication, leadership, motivational skills, and can interact effectively with clients, business prospects, and staff."
Example:
"An innovative marketing administrator and national events expert with proven creative and management ability in hospitality and entertainment. Able to conceptualize and launch marketing campaigns and successfully facilitate the smooth running of major national events, delivering results on time and to impeccable standards. Aggressive, confident, well-spoken negotiator and solutions-evolver."
Example - (for someone changing careers):
"Expert administrator now seeking to harness twenty years' experience in recruitment, employee relations, and personnel management within a human resources capacity. Highly enthusiastic for this career change goal and eager to proactively spearhead the long-term success of an HR department in the telecommunications industry."
Respected leader, equipped with powerful communication, coordination, and analysis skills. Fully committed to providing and implementing dynamic, compelling solutions to the ongoing objectives of the charitable organization.
Works well in challenging, fast-paced, high-stress, and deadline-oriented environments individually or as part of a team. Proficient in project management and digital technology as well as operational supply chains; also heavily experienced with customer and employee relationships as well as technical support. Knowledgeable in creating detailed reports, documents, and presentations. Focused on consistent quality work and a desire to simplify and innovate the daily operations of corporate culture and the industries of music and technology.
Accomplished sales professional known for delivering strong revenue and profit gains in highly competitive markets, seeking a Regional Sales Manager position. Bring years of solid experience and select strengths that encompass sales territory management and key account development. Equally effective at relationship building, program development, and team leadership.
Accomplished management professional with experience in sales/marketing leadership positions. Record of success in developing campaigns, strategies, and solutions that have generated six and seven-figure revenue growth. Recognized for the ability to build relationships with key personnel and close large sales in heavily competitive markets. Well-versed in sales lifecycles and skilled strategist/negotiator. Exceptional trainer and mentor with skills to motivate peak individual performance from team members while driving sustained
From India, Bangalore
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[Forbes - 10 Communication Secrets of Great Leaders](https://www.forbes.com/sites/mikemyatt/2012/04/04/10-communication-secrets-of-great-leaders/#27fb8f8622fe)
[Teamwork and Leadership - Business Communication for Success](https://saylordotorg.github.io/text_business-communication-for-success/s23-05-teamwork-and-leadership.html)
[The Top Three Skills of a Project Team Leader](http://www.amanet.org/training/articles/the-top-three-skills-of-a-project-team-leader.aspx)
[Sample Phrases and Suggestions | Greyhound Life | Eastern New Mexico University - Eastern New Mexico University](http://www.enmu.edu/sample-resume-phrases-and-suggestions)
Sample Phrases and Suggestions
Return to Resume Resources Information
Communication Skills
- Excellent written and verbal communication skills
- Confident, articulate, and professional speaking abilities (and experience)
- Empathic listener and persuasive speaker
- Writing creatively or factually
- Speaking in public, to groups, or via electronic media
- Excellent presentation and negotiation skills
Business/Sales Skills
- Possess entrepreneurial spirit
- Competitive attitude
Problem Solving Skills
- Combine patience, determination, and persistence to troubleshoot client issues
- Dynamic, results-oriented problem solver
- Easily understand and solve technical problems
- Handling complaints from parents, clients, customers, or citizens
- Skilled at evaluating options and generating solutions
- Strong problem-solving and analytical skills
- Troubleshooting equipment or situations
Multicultural/Diversity Skills
- Culturally sensitive and internationally traveled leader
- Experienced in the successful management of diverse groups of people
- Proven adaptability to differing cultural and business environments
- Ability to talk and conduct business in various languages
Teamwork/Team Player Skills
- Possess a strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times
- Thrive in a team environment and work well with others
- Enjoy working as a team member as well as independently
- Team leader and team player
Data Management/Office Organization Skills
- Calculating numbers
- Compiling data or facts
- Record-keeping
- Updating information or records
- Well-versed in all aspects of customer conversion and accounting
Management/Supervisory Skills
- Able to lead others in high-demand situations
- Coaching, guiding, or tackling
- Delegating tasks or responsibilities
- Demonstrated leadership
- Evaluating performance, programs, processes, or events
- Extensive experience providing project management and consulting services in various areas
- Group facilitating, managing group interactions
- Planning, budgeting, goal setting, or scheduling
- Proven leadership and organizational abilities
- Strongly committed to team-building and staff development
- Supervising people or processes
- A genuine desire to achieve, excel, and evolve
- Ability to grasp new ideas and integrate them into desired results
- Ability to work independently in a fast-paced environment
- Able to coordinate several tasks simultaneously
- Able to handle challenges, with a proven history of increased productivity
- Able to prioritize and operate proactively
- Analyzing situations or data
- Assembling equipment or data
- Commended for reliability and trustworthiness
- Committed to implementing quality improvement techniques
- Consistent record of forging strong relationships
- Constructing objects or buildings
- Coordinating activities or events
- Corresponding, answering, or initiating
- Counseling, advising, or listening
- Creating new ideas, new ways of doing things
- Deciding alternatives, resources, or material
- Designing products or forms
- Displaying ideas, products, and equipment
- Editing newsletters, letters
- Enjoy working with the public and diverse populations
- Establish genuine rapport with prospects and clients
- Estimating costs, income, or physical space
- Excellent common sense, judgment, and decision-making abilities
- Excellent interpersonal and analytical skills
- Excellent liaison and troubleshooting skills
- Extensive experience in various fields
- Fundraising one-to-one or through direct mail
- Goal-oriented and results-driven
- In-depth knowledge of various areas
- In-depth understanding of emerging technologies and their commercial applications
- Inspecting or examining physical objects, financial statements
- Internship experience in related fields
- Interpreting data
- Interviewing
- Investigating private information, underlying causes, or sequences of events
- Making layouts for printed media or public displays
- Measuring
- Meeting the public
- Monitoring
- Motivating
- Observing physical phenomena, human behavior, or changing situations
- Operating equipment, machines, or vehicles
- Organized, goal-oriented
- Organizing people, information, or events
- Organizing time or events
- Proficient in using technology to enhance data and information management
- Programming equipment
- Promoting
- Proven ability to maintain cost-effective operations
- Proven ability to run successful programs in various areas
- Proven history of improving operations and increasing profitability
- Proven track record of success
- Recording
- Remains calm in stressful situations
- Repairing equipment, vehicles
- Reporting
- Researching
- Results-driven professional with extensive experience in various areas
- Self-motivated, hard-working individual
- Self-starter who applies individual initiative to get the job done
- Selling ideas, products
- Serving a product or individual
- Sketching pictures, diagrams
- Skilled at increasing profits and reducing costs by various means
- Skilled in negotiations and people management
- Skilled staff trainer and motivator
- Strong educational background
- Strong interpersonal skills and positive work ethic
- Strong work ethic
- Successful record of leading teams
- Teaching formally or informally
- Top-producing sales expert with years of experience in various areas
- Up-to-date with changes in technology and the business implications/applications of new technologies
- Well-developed skills in various areas
- With broad experience in various areas
- With cross-functional expertise in various areas
- Work independently, successfully meeting quotas
- Works efficiently under pressure
- Fully committed to providing the highest possible standards of customer service and support
- Team leader with a proven ability to train, supervise, motivate, and evaluate customer service representatives
- People-oriented; enjoy working directly with customers and the general public
- Self-starter; can be depended on to complete a task under minimal supervision
- Understands and appreciates the importance of a job well done
- Mechanically inclined: electrical, mechanical, plumbing, and automotive
- Languages: fluently reads and writes English, Spanish, and Italian
- Excellent personal motivation with a proven ability to build and work collaboratively in a strong team concept environment, and independently
- Focused, versatile, dependable, multi-task-oriented, flexible, positive, emotionally stable, able to adapt effectively to challenging and emergency situations
- Well-developed skills in prioritizing, organization, decision-making, time management, and verbal/written communication skills
- Strong interpersonal skills resulting in exceptional rapport with people. Proven success in initiating, promoting, and maintaining strong interpersonal relations. Able to deal courteously, professionally, and tactfully with the general public in a variety of circumstances
- Qualified in Industrial First-Aid Level II application and care
- Excellent analytical skills with the ability to analyze situations accurately and effectively
- Strong computer skills in Microsoft Word and SPSS for Windows
Example:
"Proven year background in sales with special emphasis on customer care. Solid track record in relationship and business management, developing and maximizing new business and marketing strategies. Excellent communication, leadership, motivational skills, and can interact effectively with clients, business prospects, and staff."
Example:
"An innovative marketing administrator and national events expert with proven creative and management ability in hospitality and entertainment. Able to conceptualize and launch marketing campaigns and successfully facilitate the smooth running of major national events, delivering results on time and to impeccable standards. Aggressive, confident, well-spoken negotiator and solutions-evolver."
Example - (for someone changing careers):
"Expert administrator now seeking to harness twenty years' experience in recruitment, employee relations, and personnel management within a human resources capacity. Highly enthusiastic for this career change goal and eager to proactively spearhead the long-term success of an HR department in the telecommunications industry."
Respected leader, equipped with powerful communication, coordination, and analysis skills. Fully committed to providing and implementing dynamic, compelling solutions to the ongoing objectives of the charitable organization.
Works well in challenging, fast-paced, high-stress, and deadline-oriented environments individually or as part of a team. Proficient in project management and digital technology as well as operational supply chains; also heavily experienced with customer and employee relationships as well as technical support. Knowledgeable in creating detailed reports, documents, and presentations. Focused on consistent quality work and a desire to simplify and innovate the daily operations of corporate culture and the industries of music and technology.
Accomplished sales professional known for delivering strong revenue and profit gains in highly competitive markets, seeking a Regional Sales Manager position. Bring years of solid experience and select strengths that encompass sales territory management and key account development. Equally effective at relationship building, program development, and team leadership.
Accomplished management professional with experience in sales/marketing leadership positions. Record of success in developing campaigns, strategies, and solutions that have generated six and seven-figure revenue growth. Recognized for the ability to build relationships with key personnel and close large sales in heavily competitive markets. Well-versed in sales lifecycles and skilled strategist/negotiator. Exceptional trainer and mentor with skills to motivate peak individual performance from team members while driving sustained
From India, Bangalore
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Dear friend,
You are not alone in feeling this way; there are millions who struggle to speak, express themselves, or convey their thoughts effectively when interacting with people, particularly with the educated. There are ways to enhance your interpersonal interactions, and I would like to suggest a few:
1) Enhance your vocabulary by memorizing key words, phrases, and idioms that are commonly used and needed frequently.
2) Watch English news and closely observe the style, body language, and presentation of the anchors on screen.
3) Practice reading news columns aloud in front of a full-length mirror with correct pronunciation and punctuation. This exercise can be beneficial before group discussions or presentations. Use suitable materials as prompts.
4) Maintain English as the primary language in conversations with your colleagues and even at home.
5) Consider offering free tuition classes to school and college students. Teaching others not only benefits them but also enhances your English speaking skills.
While these suggestions may not be new to you, I hope they serve as a helpful reminder.
I would be delighted if my recommendations prove useful to you. Best of luck.
From India, Bangalore
Acknowledge(0)Amend(0)
You are not alone in feeling this way; there are millions who struggle to speak, express themselves, or convey their thoughts effectively when interacting with people, particularly with the educated. There are ways to enhance your interpersonal interactions, and I would like to suggest a few:
1) Enhance your vocabulary by memorizing key words, phrases, and idioms that are commonly used and needed frequently.
2) Watch English news and closely observe the style, body language, and presentation of the anchors on screen.
3) Practice reading news columns aloud in front of a full-length mirror with correct pronunciation and punctuation. This exercise can be beneficial before group discussions or presentations. Use suitable materials as prompts.
4) Maintain English as the primary language in conversations with your colleagues and even at home.
5) Consider offering free tuition classes to school and college students. Teaching others not only benefits them but also enhances your English speaking skills.
While these suggestions may not be new to you, I hope they serve as a helpful reminder.
I would be delighted if my recommendations prove useful to you. Best of luck.
From India, Bangalore
Acknowledge(0)Amend(0)Engage with peers to discuss and resolve work and business challenges collaboratively - share and document your knowledge. Our AI-powered platform, features real-time fact-checking, peer reviews, and an extensive historical knowledge base. - Join & Be Part Of Our Community.
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