Dear Sirs,
I was terminated from a company two years ago. During my time at the company, all related emails were sent to my email address. Even after termination, I am still receiving emails from the banks (IDBI and SBI) regarding payment updates, both to my email and via mobile SMS. Could this cause any issues for me in the future? I have informed the company management multiple times about these emails, but they continue to be sent to my email address and phone. Will these emails and SMS messages pose any problems for me in the future? What should I do?
Thank you.
From India, Hyderabad
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6I was terminated from a company two years ago. During my time at the company, all related emails were sent to my email address. Even after termination, I am still receiving emails from the banks (IDBI and SBI) regarding payment updates, both to my email and via mobile SMS. Could this cause any issues for me in the future? I have informed the company management multiple times about these emails, but they continue to be sent to my email address and phone. Will these emails and SMS messages pose any problems for me in the future? What should I do?
Thank you.
From India, Hyderabad
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Dear Mahesh,
If you have already informed the management and they have not taken any action or made any changes in the bank records, then you may inform the respective banks or whoever is sending those emails or communications to you that you are no longer working with this organization. Therefore, you are not authorized or the concerned person to receive this information or notification. Kindly update your records.
Thank you.
From India, Mumbai
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If you have already informed the management and they have not taken any action or made any changes in the bank records, then you may inform the respective banks or whoever is sending those emails or communications to you that you are no longer working with this organization. Therefore, you are not authorized or the concerned person to receive this information or notification. Kindly update your records.
Thank you.
From India, Mumbai
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Before giving you any view, let us know how the bank details are being forwarded to a personal email id of any employee, which is very strange. For a current account, all details are sent to the official email id as specified by the authorized signatory and the official cell number. If the authorized signatory is changed, the bank does update the same in their records.
Kindly clarify or provide details regarding your query.
From India, Ahmadabad
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Kindly clarify or provide details regarding your query.
From India, Ahmadabad
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one option is to categorise such mail as spam... they will get into spam folder. If it is from a bank’s website, you can unsubscribe.....
From India, Bengaluru
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From India, Bengaluru
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I echo Tushar and Saji, please get this sorted. Here's why we insist.
Each time a bank opens a salary account, the data gets stored. Now, if you join another employer who might process your salary through the same bank, it might use the old data. It happened with us when new employees with an existing bank account had joined in. Citibank used their old data and created a huge mess while processing the salaries. Please act on time, and you will save a lot of troubles in the future.
From India, Mumbai
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Each time a bank opens a salary account, the data gets stored. Now, if you join another employer who might process your salary through the same bank, it might use the old data. It happened with us when new employees with an existing bank account had joined in. Citibank used their old data and created a huge mess while processing the salaries. Please act on time, and you will save a lot of troubles in the future.
From India, Mumbai
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Dear friends,
It's happening with many banks nowadays, and it'll continue until the banks update their KYC data. It's also possible to send emails to the personal IDs of an account holder for the simple reason that the email IDs are keyed in as they were entered at the time of opening the pertinent account (as filled in by you in the account opening forms). Your friend may try to find the phone number of the bank, call and talk to the Accountant, requesting them to correct their KYC data. Under RBI instructions, all banks should send out circulars to all account holders to resubmit their KYC forms and update the bank's database periodically. Failing which, it is the duty of the bankers to personally call them to furnish the KYC forms. If these steps are not followed, your friend may send a written letter as well. Despite this, if the issue continues, the only option is to classify such mails as "spam" and be done with it. Thank goodness you didn't opt for SMS alerts for this.
Kind regards, [Your Name]
From India, Bangalore
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It's happening with many banks nowadays, and it'll continue until the banks update their KYC data. It's also possible to send emails to the personal IDs of an account holder for the simple reason that the email IDs are keyed in as they were entered at the time of opening the pertinent account (as filled in by you in the account opening forms). Your friend may try to find the phone number of the bank, call and talk to the Accountant, requesting them to correct their KYC data. Under RBI instructions, all banks should send out circulars to all account holders to resubmit their KYC forms and update the bank's database periodically. Failing which, it is the duty of the bankers to personally call them to furnish the KYC forms. If these steps are not followed, your friend may send a written letter as well. Despite this, if the issue continues, the only option is to classify such mails as "spam" and be done with it. Thank goodness you didn't opt for SMS alerts for this.
Kind regards, [Your Name]
From India, Bangalore
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I think the thread starter did not mean to refer to the salary account. A salary account will remain active whether the individual is serving in the company or not. However, if there are no continuous remittances in the account, the status of the salary account will be converted to an ordinary savings account (SB account), in which case, a minimum balance has to be maintained.
I believe he is referring to the current account (CA) in which he was one of the authorized persons to act on behalf of the company. The bank records need to be updated. During this period, he will continue to receive messages from the bank. It is the responsibility of the company to remove his details from the bank records. The individual is not accountable.
Pon
From India, Lucknow
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I believe he is referring to the current account (CA) in which he was one of the authorized persons to act on behalf of the company. The bank records need to be updated. During this period, he will continue to receive messages from the bank. It is the responsibility of the company to remove his details from the bank records. The individual is not accountable.
Pon
From India, Lucknow
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