Hi, I am working as a new HR Generalist in an international BPO .Please guide me ,how to work. Thanks
From India, Kolkata
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Thank you, Tanushree, for sharing your question with us. I echo Prashant's sentiment. Please guide us on how we can help you. You might find these discussions useful:

[Talent Management and HR Policies in BPO/KPO](https://www.citehr.com/321041-talent-management-hr-policies-bpo-kpo-please.html)

[How to hire for a US process](https://www.citehr.com/296296-how-hire-bpo-us-process-listening-skills.html)

[HR Functions in a BPO](https://www.citeman.com/14214-hr-functions-in-a-bpo-drawing-parallels.html)

From India, Mumbai
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Am I missing some information here? I am totally at a loss to understand how you managed to get a job which you know nothing about?? It must have been a very interesting interview.
From Australia, Melbourne
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Mahr
505

Dear Tanushree, I believe your role should carry some KRA on a routine and periodical basis. Your query is not concise. Please help us, to help you ;)
From India, Bangalore
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Dear Tanushree,

Your KRAs must have been shared by your company or department head. Please take necessary guidance from your reporting manager as they would be in a better position to explain the company systems and procedures.

All the best for your new job.

From India, Chennai
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