Dear all,

We are a software solution firm based in Chennai. Our firm has grown from 10 staff to 250 in the past 8 years. Attendance has always been an issue more so with Seniors. We have been following the general shift from 9am to 6pm with one hour break for lunch. Timing in our office is not project based, so everybody follows the regular timings. My questions are:

- What is the general trend in IT firms regarding attendance, working hours. Is it regular (9to6pm) or is it non-structured?

- Staff who are given flexible working hours - what benefits and constraints may be applied

- Coming late or leaving early, do seniors need to follow the rules or do they get to bypass it

I would like to form a policy which doesn't restrict too much, but following this direction in the last two years I have found, we miss too many working hours and also have had staff who took advantage of the system. I realise keeping the staff in the office doesn't = productivity. But as HR need to come up with a system which gives freedom to work without the system getting abused.

Regards,

T. Anthony

From India, Madras
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Working hours, Leave policies and Holidays are generally regulated by the nature of business, project deadlines, HR Policy and place where the company cater services.

Most IT companies have flexible timings/shifts to accommodate their clients' requirements. Some companies also have the option to "work from home".

Benefits to your organisation

Introducing flexible working could bring the following benefits to your business.

1. Greater staff morale and job satifaction. Most employers offering flexitime working report improvements in recruitment, absenteeism and productivity

2. Reduces stress and fatigue and unfocussed employees

3. Increases employee satisfaction and production

4. Greater staff retention and increased ability to attract new staff. Recruitment costs are thus reduced.

5. Ability to attract a higher level of skills because the business is able to attract and retain a skilled and more diverse workforce.

6. Increased customer satisfaction and loyalty as a result of the above.

Disadvantages of Flexi time

If the scheme is not monitored properly, there is potential for employees to abuse the system. For example if time is recorded on paper or spreadsheets by staff they can easily fabricate their time.

Administration of the system may make demands upon a HR department and create additional workload.

From India
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Thank you for your response, appreciate it. Do understand the pro's and con's of flexi hours and the work from home option since we have both privileges available to our Senior staff.
If you don't mind sharing, what is the trend in your office? If you do give flexi hours what are the guidelines communicated to the staff?

From India, Madras
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We do extend flexi timing to our employees, nevertheless an employee is expected to clock in a min of 9 hrs average per day on a weekly basis. This is being captured by an attendance software, which records the log in and log out time for any particular employee.
The software also generates report on productivity for a particular employee, based on the no of hours he has been working in his system. Since attendance is also one of the parameters in our bi-annual appraisal system, it works pretty fine.
Managers are allowed to log in late, provided they clock in a min of 9 hrs per day on an average.
I hope this helps. Do revert in case you have any other quetsions.

From India
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I am not well versed with IT Companies flexi hour system. But the originator of this question keeps asking"SENIOR STAFF"
Unless one defines the term Senior Staff, right response may not come
Sivasankaran

From India, Chennai
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Grassflower
Your reply has helped a lot, many thanks! As it happens we are planning to look into a software called Workmeter.
T. Sivasankaran
Seniors in our firm are those by designation. Project Managers and Project Leaders. In the hierarchy they are second and third respectively.

From India, Madras
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Anonymous
Subject: Office Attendance Time for Executive Staff as per the Shop & Establishment Act Kolkata

I always perform in the organization as a responsible and supportive team member when it comes to time management. I am conscious of time and ensure that I do not linger in the office beyond the designated hours. However, due to the nature of my responsibilities which involve various tasks and ensuring their completion, I tend to stay back beyond the official working hours. Despite this, I arrive at the office by 10:30 am instead of 9:30 am and leave after 7 pm rather than 6 pm. The management is not in agreement with this and has imposed a salary deduction as a consequence.

I am facing a dilemma as the company demands round-the-clock availability from all executives, yet they do not acknowledge any additional effort put in beyond office hours. This situation has led to a delay in receiving my salary for the past three months, causing significant financial strain. I have requested full payment, but my pleas have been rejected.

I am uncertain about how to resolve this matter. Could you kindly provide me with some guidance and suggestions?

From India, Kolkata
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Subject: Office Attendance Time for Executive Staff under the Shop & Establishment Act, Kolkata

I always perform in the organization as responsible and provide good support in terms of time. I don't bother about time after the official office hours. Due to managing various types of tasks and ensuring their completion or backing up, I consistently arrive at the office by 10:30 am instead of 9:30 am. Similarly, I leave the office after 7 pm instead of 6 pm. However, the management does not accept this, and my salary gets deducted.

I am facing issues as the management expects all executives to be available for a 24-hour job, not contributing after official office hours. For the last three months, I have not received my full salary, leading to significant problems. Despite my request for the full salary, they have not accepted it.

I am unsure how to resolve this matter. Could you provide any helpful suggestions?

Thank you.

From India, Kolkata
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