Dear All
I need some help on setting the KPI against the set KRA for different positions of the company.
From India, Chandigarh
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I need some help on setting the KPI against the set KRA for different positions of the company.
- Marketing head
- Administration head
- HR head
- accounts head
- operations head
- quality head
- R & D head
- Develop & implement Quality management strategy & plans.
- Ensure both external & internal requirement are met upto customer expectations.
From India, Chandigarh
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hi shakunvij, u can start setting kpi by:
From Philippines, Quezon
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1- Develop & implement Quality management strategy & plans.
- # of plans develop per year
- % of implementation of plans & programs
- Ensure both external & internal requirement are met upto customer expectations.
- % customer satisfaction
- min/hrs turn-around time
- # of customer complaint addressed per day
From Philippines, Quezon
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KRA KPI-.xls
KRA & KPI.doc
KRA & KPI.pdf