Dear Members,
I have spoken to both the employees individually, Sales Manager as well as Sales Executive.
I asked Sales Manager to change his behaviour and be polite with his team members to whcih he whole heartedly agreed. I then spoke with Sales Executive, he said that he will not report to the Sales Manager and indicated me that if we force him he may quit..now he is being adamant....
Regards,
Divya

From India, Kochi
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Dear Ms. Divya
I knew this will happen.
My suggestion is that, perhaps you may get a better employee if you loose the ADAMANT Sales executive. He should be flexible if he wants to come up in his life.
For the last time, try to find out as why SE is behaving ADAMANT?
what are his expectations?
Is he having any practical solution for current issue?
If nothing works out, please replace him rather spoiling the organisation culture.
With profound regards

From India, Chennai
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It would be better if SE is assigned a different team with leadership role. We should not underestimate an employee , he must be very good in his work and deserves to be in a leadership role.
Simultaneously a Sales Manager can be trained how to handle such situation in a leadership position.

From India, Mumbai
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The matter seems to be quite interesting. We have observed such happenings in most of the organisations and the final results are always disturbing for the employers as well as the employees.
In this particular case it appears likely that the other party whom you believe to be adamant needs to leave in the long run despite the fact that he is an effective team member.
The Sales Manager enjoys the advantage of being designated as senior by the higher management and is ably maintaining good rapport with rest of the team mates. It is enough to prove him worthy of a confirmed stay in the organisation than the other guy.
The only way left is that the junior must submit and realize the gravity of the situation and avoid being a loser or a rolling stone subsequently.
How you succeed in conveying this hard reality and rightly convince him properly is the million dollar assignment.
Good luck!

From Pakistan, Islamabad
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Dear Divya.
Here the issue is Promotion. So who has been promoted for the manager level that person should have been sent for Management skills & Team building skills. where he would be trained how to tackle with team.
Manager means - Who can take his (talented-untalented, skilled-unskilled, arrogant-obedient) team to reach his assigned goal he/she is fit for Manager.
This is just my opinion
With warm regards
K.V.Gopala Reddy
Soft skills Trainer

From India, Hyderabad
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Dear Ms. Divya
Please be informed that current generations MANAGERS need to possess LEADERSHIP SKILLS rather just managing their TEAM MEMBERS. I am training my company employees at MIDDLE & SENIOR LEVEL to develop LEADERSHIP SKILLS so that they can be more than just a ORDINARY MANAGER.
POSITIVE MENTAL ATTITUDE must be practice by all employees at all levels to create a PROFESSIONAL OPEN MINDED WORK CULTURE.
With profound regards

From India, Chennai
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Dear All,
Thankyou very much for your suggestions and views.
We have tackled the situation by speaking to both the employees and now they both have kept their egos aside and started with a fresh beginning.....
Regards,
Divya

From India, Kochi
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Dear sir,

I work in a Pharmaceutical company as a second-line manager. In my team, there is a medical representative who is not obeying my instructions or those of his area manager. He always expects the company to provide directives directly to his email id. For example, a new area sales manager recently joined, and I conducted a meeting at our office to introduce him formally to all medical representatives. Subsequently, I sent an email through our company reporting portal. However, this senior representative is uncooperative and insists on an official declaration from the company. In my 22 years of experience, no one has behaved in this manner. According to the hierarchy system, he should follow the orders of his immediate superior and mine. I am puzzled as to why he is seeking additional confirmation from the company.

When we invite him to a meeting, he raises his voice and speaks negatively about the company's policies and strategies. As a result, I have isolated him and have not called him to a meeting for the past six months. With the arrival of a new area manager, I organized an introduction meeting and presented him during the session.

Kindly advise me and provide the relevant labor law section. This issue is a significant headache for me every time.

Thank you.

From India, Chennai
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