Big thanks to Mr. NK Sundaram's experience and wisdom, and any amountof praise anymore will still fall short, with such a valid point shared.
"Please also remember that you are supposed to stay neutral - never to take sides with Management or employees. You do not belong to either side... It is some times very difficult to stay neutral in certain situations and in certain organisations but that is where the real challenge for a HR guy lies !"
I've experienced this as people can tend to assume thmselves very big when they are in proximity to the management, without realizing the potent danger. The HR folks in particular are vulnerable to this. They are known to use improper language on job, being mis-informed or having to convey what the Big Boss wants to convey. See what Susan M Heathfield has to say on this, "The HR staff person is caught daily in a balancing act between the role of employee advocate and the role of company business partner and advocate. And, no, the employee doesn’t often see or understand that the HR person is playing two roles. They gauge the HR person by their affect on the employee’s need. As an example, the employee wants HR to make an exception for him; the employee doesn’t realize that an exception for him begins to set a precedent for how the company must treat other employees – employees who may be less deserving of an exception.
Please do not let HR be misundestood ... Read on
HR - Please Don't Let HR Be Misunderstood
The first step to learning is accepting we don't know everything. Humility is very essential especially being in HR. Ascertaining humility is so important, it is the first filter in the entire HR process.
It would be worthwhile to see some mistakes HR people make. This in itself will give us a big learning as to what are the extra qualities needed: The 10 most common legal mistakes made by human resources
Warm regards,
TSK. Raman
Mob.: 08374111185
From India, Hyderabad
353"Please also remember that you are supposed to stay neutral - never to take sides with Management or employees. You do not belong to either side... It is some times very difficult to stay neutral in certain situations and in certain organisations but that is where the real challenge for a HR guy lies !"
I've experienced this as people can tend to assume thmselves very big when they are in proximity to the management, without realizing the potent danger. The HR folks in particular are vulnerable to this. They are known to use improper language on job, being mis-informed or having to convey what the Big Boss wants to convey. See what Susan M Heathfield has to say on this, "The HR staff person is caught daily in a balancing act between the role of employee advocate and the role of company business partner and advocate. And, no, the employee doesn’t often see or understand that the HR person is playing two roles. They gauge the HR person by their affect on the employee’s need. As an example, the employee wants HR to make an exception for him; the employee doesn’t realize that an exception for him begins to set a precedent for how the company must treat other employees – employees who may be less deserving of an exception.
Please do not let HR be misundestood ... Read on
HR - Please Don't Let HR Be Misunderstood
The first step to learning is accepting we don't know everything. Humility is very essential especially being in HR. Ascertaining humility is so important, it is the first filter in the entire HR process.
It would be worthwhile to see some mistakes HR people make. This in itself will give us a big learning as to what are the extra qualities needed: The 10 most common legal mistakes made by human resources
Warm regards,
TSK. Raman
Mob.: 08374111185
From India, Hyderabad
The term GOOD alyaws not work & comes under fire at the time of retrenchment/disciplinary action against employee and to satisfy Management. Everything depends on Company policy, the Management, the products, the market share, comeptitors, attitude of employee, otherwise HR person shall have to scarifice their life like Maruti Suzuki HR Manager at Manesar plant, or the HR manager of Hero Honda where good relation, vision , mission everything went wrong.
From India, New Delhi
From India, New Delhi
Exactly.
The issues, especially employee grievances and union issues are to be tactfully handled. It is not about getting scared by the outcomes, but to learn from the scenarios.
When there is heat between the union / employees and management, the HR is to intervene (as HR is the bridge between two)
However if as an HR I would try to solve by going to either party and try to explain them, is of not much use.
Always one needs to be unbaised in such case. Surely we need to meet the teams individually in the absence of the other in order to understand their viewpoint, but that meeting should be limited to collection of data and one should not start judging or coming to conclusion.
After hearing to both sides individually, try to bring both parties together and repeat what was shared by corelating the issues and accordingly explaining the party that ought to be explained.
It would be of no use if we take staff/union's side when they are wrong. Similarly, if we try to take Management's side even when we know that they are trying to exploit, it would be similar problematic.
Patience,
Ability to Listen
Control over one's reactions, words and actions
Ability to handle pressure
Better communication skills
Unbiased thoughts and nature
Are very much essential to the HR's skill set.
From India, Mumbai
The issues, especially employee grievances and union issues are to be tactfully handled. It is not about getting scared by the outcomes, but to learn from the scenarios.
When there is heat between the union / employees and management, the HR is to intervene (as HR is the bridge between two)
However if as an HR I would try to solve by going to either party and try to explain them, is of not much use.
Always one needs to be unbaised in such case. Surely we need to meet the teams individually in the absence of the other in order to understand their viewpoint, but that meeting should be limited to collection of data and one should not start judging or coming to conclusion.
After hearing to both sides individually, try to bring both parties together and repeat what was shared by corelating the issues and accordingly explaining the party that ought to be explained.
It would be of no use if we take staff/union's side when they are wrong. Similarly, if we try to take Management's side even when we know that they are trying to exploit, it would be similar problematic.
Patience,
Ability to Listen
Control over one's reactions, words and actions
Ability to handle pressure
Better communication skills
Unbiased thoughts and nature
Are very much essential to the HR's skill set.
From India, Mumbai
Dear member
Your question itself gives the answer. First of all, as per my experience, HR portfolio is a thankless job. Even if you are good or bad.
However, for a good HR Professional, you have to look two angles, one from the angle of employees and one from the angle of employer. From the employee's angle, you have to be very much supportive, empathy, communicative and get along with maximum employees irrespective of cadres, understand their problems, come with resolutions etc. From the employer's angle, you will have to negotiate with new candidates as far as salary packages are concerned, to recruit qualified and efficient employees in a cost effective manner, to ensure compliance to keep a good work environment that contributes to professionalism and high quality performance, to support the employer’s growth through various HR policies and programs, appropriate assessment, recognition and rewards to its employees, to provide career opportunity advancement to employees based on merit and job performance, to help improve efficient and growth oriented work culture amongst employees. These are mainly a profile of HR professional. If you have these capabilities, you can become a very competitive HR professional.
Hope everyone will agree.
Thanks
Vijayan K
Your question itself gives the answer. First of all, as per my experience, HR portfolio is a thankless job. Even if you are good or bad.
However, for a good HR Professional, you have to look two angles, one from the angle of employees and one from the angle of employer. From the employee's angle, you have to be very much supportive, empathy, communicative and get along with maximum employees irrespective of cadres, understand their problems, come with resolutions etc. From the employer's angle, you will have to negotiate with new candidates as far as salary packages are concerned, to recruit qualified and efficient employees in a cost effective manner, to ensure compliance to keep a good work environment that contributes to professionalism and high quality performance, to support the employer’s growth through various HR policies and programs, appropriate assessment, recognition and rewards to its employees, to provide career opportunity advancement to employees based on merit and job performance, to help improve efficient and growth oriented work culture amongst employees. These are mainly a profile of HR professional. If you have these capabilities, you can become a very competitive HR professional.
Hope everyone will agree.
Thanks
Vijayan K
HR Attitude Should Be:
1. Be business partner
2. Be strategic partner
3. Ask business head for any kind of assistance to them
4. Be active & empathy listener
5. Know business well
6. Judgmental
7. Cost effective
8. Think for company & employee as well
9. Speak with weight
10. Be credible
11. Develop acceptance
12. Be helpful
Regards,
Md. Emdadul Karim
OD Manager, HR
BATA Shoe Company (Bangladesh) ltd.
cell: +88 01710513858
From Bangladesh, Sylhet
1. Be business partner
2. Be strategic partner
3. Ask business head for any kind of assistance to them
4. Be active & empathy listener
5. Know business well
6. Judgmental
7. Cost effective
8. Think for company & employee as well
9. Speak with weight
10. Be credible
11. Develop acceptance
12. Be helpful
Regards,
Md. Emdadul Karim
OD Manager, HR
BATA Shoe Company (Bangladesh) ltd.
cell: +88 01710513858
From Bangladesh, Sylhet
Dear Mr. Md. Emdadul Karim,
While I am in agreement with all of wht you've said, I need to differ on your point no. 6. Judgmental,I think it should have been Non-Judgmental, perhaps it's been due to oversight that you may have scipted this as Judgemental.
Regards,
TSK. Raman
From India, Hyderabad
While I am in agreement with all of wht you've said, I need to differ on your point no. 6. Judgmental,I think it should have been Non-Judgmental, perhaps it's been due to oversight that you may have scipted this as Judgemental.
Regards,
TSK. Raman
From India, Hyderabad
HR Professional is the one who is committed to the work assigned to him and is open to all the employees, HR is the one who is supporting from back end and doing all the work which satisfies the employees and motivates them and having following Quality.
1. Knowledge
2. Behaviour
3. Attitude
4. Leadership
5. Motivational
6. Willing to accept all challenges
7. Hard work
8. Dedicated to both employees as well as Management
From India, Mumbai
1. Knowledge
2. Behaviour
3. Attitude
4. Leadership
5. Motivational
6. Willing to accept all challenges
7. Hard work
8. Dedicated to both employees as well as Management
From India, Mumbai
Dear Members,
You all have shown the incredible efforts on the concern post because we all are working for the the same fraternity,
You have mentioned the all the Bytes that comes for HR Attitude ..
I will just share a Pdf on the same, I hope you will like it The link is mentioned below :
<link no longer exists - removed>
Cheers to the Cite HR fraternity!!!
Regards,
Shubha
Fb Id
From India, Patna
You all have shown the incredible efforts on the concern post because we all are working for the the same fraternity,
You have mentioned the all the Bytes that comes for HR Attitude ..
I will just share a Pdf on the same, I hope you will like it The link is mentioned below :
<link no longer exists - removed>
Cheers to the Cite HR fraternity!!!
Regards,
Shubha
Fb Id
From India, Patna
Raman sir,
Your views are awesome. I was looking for an answer for the same question raised by HRSW1. I was really impressed by your comments. Will surely try to adapt these qualities.
Thanks,
Divya...............
From India, Chennai
Your views are awesome. I was looking for an answer for the same question raised by HRSW1. I was really impressed by your comments. Will surely try to adapt these qualities.
Thanks,
Divya...............
From India, Chennai
Am humbled by your reverence and appreciation Ms. Divya. We are all in this together. We need to share thought and feelings as professional.
Here are a few thoughts to get you on your way:
Do not try to control circumstances.
One of the biggest "pain causers" I see is in the frustration people experience (and wallow in) because circumstances have gone awry. This is because their mind-set, whether they know it or not, is that they should be somehow able to control circumstances.
But let's get this straight: You can't!
So the first thing you can do to give yourself professional happiness is to stop trying to control, or taking responsibility for circumstances that are outside of your control! Focus all of your attention on developing yourself and doing what is right - controlling yourself while letting what will happen, happen - and you will find happiness opening up within you.
Decide what it is that you want out of life and then stick to it relentlessly.
First, know what you want. Get real clear with yourself. Think it over well, if you have to, but come to grips with what you want your professional life to look like.
Secondly, devote yourself to that passion and do not be sidetracked. It is interesting to me how many options we have - good options - that if we pursue them they will actually crush our professional happiness because they will take us away from what will really make us happy.
Live for a legacy. We cannot be self-absorbed and live only for ourselves. Yes, we only control ourselves, but we can live for the betterment of others. Live your life in such a way that others are touched; and you will find yourself feeling happiness in ways that you could never imagine. For example, I get some of the most touching emails from people I have never met (and probably never will) who tell me how I have helped them.
We just need to go on... "Lage Raho Munna Bhai"
Best wishes
TSK. Raman
08374111185
From India, Hyderabad
Here are a few thoughts to get you on your way:
Do not try to control circumstances.
One of the biggest "pain causers" I see is in the frustration people experience (and wallow in) because circumstances have gone awry. This is because their mind-set, whether they know it or not, is that they should be somehow able to control circumstances.
But let's get this straight: You can't!
So the first thing you can do to give yourself professional happiness is to stop trying to control, or taking responsibility for circumstances that are outside of your control! Focus all of your attention on developing yourself and doing what is right - controlling yourself while letting what will happen, happen - and you will find happiness opening up within you.
Decide what it is that you want out of life and then stick to it relentlessly.
First, know what you want. Get real clear with yourself. Think it over well, if you have to, but come to grips with what you want your professional life to look like.
Secondly, devote yourself to that passion and do not be sidetracked. It is interesting to me how many options we have - good options - that if we pursue them they will actually crush our professional happiness because they will take us away from what will really make us happy.
Live for a legacy. We cannot be self-absorbed and live only for ourselves. Yes, we only control ourselves, but we can live for the betterment of others. Live your life in such a way that others are touched; and you will find yourself feeling happiness in ways that you could never imagine. For example, I get some of the most touching emails from people I have never met (and probably never will) who tell me how I have helped them.
We just need to go on... "Lage Raho Munna Bhai"
Best wishes
TSK. Raman
08374111185
From India, Hyderabad
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