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Dear Seniors,
Please let me know how one will differentiate between :-
a) Employee Engagement
b) Employee Relations
c) Employee welfare
Although i understand that at the end of the day its about keeping the "employee" dedicated & involved towards the organisation & goals of the organisation no matter whichever way it is done but still is there a clear distinction between these terms or these terms can be used interchangebly?
I myself is into HR & have seen enough people using these terms or activities carried out under these heads interchangebly + did some search on various articles/ blogs etc. on internet to get the answer but still not completely satisfied. So if some one can throw light on this I would really appreciate that.
Also if someone can clearly mention activities that are carried out under these 3 heads that will be of good help.
Will wait for the response & thanks in advance
Prashant

From India, Delhi
Hi Prashant, A better way of posing the question is for you to state what you understand by these terms/concepts from the research you have done and ask for comments. Have a nice day. Simhan
From United Kingdom
Dear Simhan,
I will not put across my understanding yet on these topics because I am still trying to have a clarification on that but to share with what my finding were.
Few articles on the net states that Employee Engagement refers to making employee stick to oraganisation by giving them a clear Career Progression / Enhancing their Leadership Abilities so that they can deliver 100 % vis-a'-vis to some other articles which states a entire gamut of activities involving Compensation & Benefits / rewards & recognition / indcution & orientation / etc whereas some has expressed enagegement as giving a job which is mentally stimulating / Image the employee carries of the Company / Fair Treatment / Empowerment etc.

On the same note articles also show employee engagement as celebrating birthday parties / orgainsing picnics / orgainising games / family day / handling grievances / communication of polices & procedures of the Company etc.

& then all these activities have been used interchangebly in articles as well as resumes under Employee Engagement / Welfare / Relations

So could you please help me understand is there a distinction among these heads or the activities can be used in any head & more or less all these terms means the same.

From India, Delhi
Please read the document on Employee Relations at
http://www.cipd.co.uk/NR/rdonlyres/B...mprels1105.pdf
Found at employee engagement, employee relations, employee welfare + differences - Google Search
Have a nice day.

From United Kingdom
Hi ,

As far as i can understand the distinction between the three can be drawn as follows

Employee engagement refers to the activities which we do so as to get employees involved in to the things related to work or extra curricular.like birthday celebrations,team building activities.The motive is to keep the employees involved into something or the other so as to develop positive sense of belonging and happiness with the org.

Employee relations refers to the grievance handling ,taking care of employee's queries which can be anything ranging from there interpersonal problems to personal problems affecting their work life balance or inhibits them to put in their 100%

Employee welfare refers to the kind of activities which provide facility to the employee or add to the benefits enjoyed by employees.Like proposing new policies or getting new facilities/perks for the employees.it can range from small things like getting repaired the coffee vending machines,keeping admin upright to the big things like getting proposal for flexi hours... etc

Please correct me wherever i have gone wrong... looking forward eagerly to the corrections/answerss

thanks & regards,

neha

From India, Chandigarh
Hi Neha,
Thanks for your inputs & you haven't gone wrong anywhere while putting across your inputs. But again the whole idea is that there is actually a distinction between them or not or they are more of less the same with just different terms.

As a personal opnion i dont see these 3 terms with much difference. I think Employee Engagement is a broader term which encompass Employee Relation & employee welfare because going by the general meaning of Employee Management it expresses it as an act which keeps the employees fully dedicated & involved towards the orgainsation & achivement of its goal while delivering 100 % as per their potential.
Now if you look at the activities which are usually mentioned in Employee relation & Welfare all those help the employees in getting that comfort & helping them to achive what is expected out of them be it making them realize their existence through celebrating their birthdays or organising family days or upgrading
their knowledge & skills by training or handling their grievances etc.

But again that's my view & a little confusion prevails when one can see using these terms interchangibly sometimes & sometimes with clearly defined activities.

So i am still looking for more members to put across their views or justification whether these terms are different or all the same.

Prashant

From India, Delhi
Hi
As far as What I have understood
1. EMPLOYEE ENGAGEMENT- It esentially relates to holding the employee to his job in the best possible manner , you need to keep the job CONTENT exiting and challenging be enriching it always so that the employee doesn't feel bored and demotivated after a certain period coz he gets so used to the task he carries that it just becomes a ROUTINE .
2.EMPLOYEE RELATION - Whe we say relation it is always referred to / with context of someone .... so the way an employee deals with rest all in an organisation is dealt herewith which might take the form of grievance handling ,
3.EMPLOYEE WELFARE - ALL THOSE ACTIVITIES WHICH PROVIDES SOME BENEFITS OTHER THAN THE REMUNERATION PART IS CALLED WELFARE LIKE INSURANCE , EDUCATION SUBSIDIARIES ETC

From United Arab Emirates, Dubai
I agree with you prashant ,the terms are very close as the objective of all is one only..but to count in officially rough lines are drawn like this..
From India, Chandigarh
Dear All,
here some differenct activity we do at our organization.
* EMPLOYEE ENGAGEMENT : Sports Activity, Library, Traning, Birthday Celebration, Health awarness programme, Family get-to-gather, Sumilian (Annual Programmer) etc.
* Employee Relation : One good exemple of employee relation HR4US Service Portal (with in this employee put there request and with one day HR people reslove there request, It related any HR isssue like salary, insurance, conformation, Loan, graduity, etc.
* Employee Welfare : Improve Employee Hand Book, give marrrige gift, PMS policy, transfer policy, etc.

From India, Pune
Friends
Dont get confused. In nut shell,
Employee engagement is making the employee intellectually and emotionally attached to the organisation,
Employee relation is maintaining positive and creative relationship within the organisation between employees, employees and employers and employers and employers always, and
Employee welfare is explicitly helping the employees to maintain and achieve a work life balance during employment.
Hope this concept is clear. Please refer to my article in "Management Research Journal" Vol. 42. Issue.No.3 of 2008.
Gopan

From India, Kochi
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