Hi Ajmal Mizra , I need the list of various Training amnd development programmes in ITES organisations for my projectCan you help.Any body’s help is also useful. Bye
From India, New Delhi
2From India, New Delhi
HERE ARE SOME PROGRAMS.
PROGRAMS SHOULD FOCUS ON BOTH ORGANIZATION/INDIVIDUALS.
FOR THE ORGANIZATION BENEFITS
Help address probably the biggest challenge towards sustaining growth which is setting up a robust Front-Line Management layer
Increase performance on parameters that include quality, operational
excellence and customer satisfaction
Helps in weeding out inefficiencies in the system to minimize costs &
increase ROI
Ensures delivery excellence
Assists organizations achieve operational and Business Excellence
- HR - appraisals, employee development, recruitment
- Operation – Building effective Front-Line Management
- Quality – Enhanced Customer / End user Satisfaction
=============================================
FOR THE INDIVIDUAL BENEFITS
Third party assurance of quality
increased employability in the long run
Provides a defined career path
Develops an in-depth understanding of industry expectations
Helps evaluate deployment options and achieve high ROI
Help in enhancing management competencies
Gain recognition as quality analyst / team lead
Belong to a community of like minded professionals
=============================================
VARIOUS COURSES THAT ARE APPLICABLE.
1.QUALITY : PRINCIPLES/PRACTICES
2.QUALITY MONITORING
3.QUALITATIVE METHODS
4.OPERATIONS MANAGEMENT
5.QUALITY MANAGEMENT
6.PEOPLE MANAGEMENT
7.BUSINESS MANAGEMENT
8.TECHNOLOGY MANAGEMENT
9.CONTINUOUS IMPROVEMENTS
10.CUSTOMER SERVICING-MEETING EXPECTATIONS
11.EFFECTIVE WORKPLACE RELATIONSHIPS
12.INNOVATIONS AND CHANGE
13.WORKPLACE LEADERSHP-LEADING THE WAY
14.WORKPLACE LEARNING -COMPETITIVE EDGE
15.WORKPLACE SAFETY-SAFETY CULTURE
16. WORKPLACE PRIORITIES - EMPOWERING
17.EFFECTIVE COMMUNICATION [ ORAL/WRITTEN/PRESENTATION]
18.PROJECT MANAGEMENT
19.FINANCIAL SKILLS FOR NON ACCOUNTING STAFF.
20.MANAGEMENT ESSENTIALS
21.PERFORMANCE MANAGEMENT / IMPLEMENTATION
22.TEAM BUILDING
23.TIME MANAGEMENT
24.INTERPERSONAL SKILLS/ COMMUNICATION
25.CONFLICT RESOLUTION.
HOPE THIS IS USEFUL TO YOU
REGARDS
LEO LINGHAM
From India, Mumbai
PROGRAMS SHOULD FOCUS ON BOTH ORGANIZATION/INDIVIDUALS.
FOR THE ORGANIZATION BENEFITS
Help address probably the biggest challenge towards sustaining growth which is setting up a robust Front-Line Management layer
Increase performance on parameters that include quality, operational
excellence and customer satisfaction
Helps in weeding out inefficiencies in the system to minimize costs &
increase ROI
Ensures delivery excellence
Assists organizations achieve operational and Business Excellence
- HR - appraisals, employee development, recruitment
- Operation – Building effective Front-Line Management
- Quality – Enhanced Customer / End user Satisfaction
=============================================
FOR THE INDIVIDUAL BENEFITS
Third party assurance of quality
increased employability in the long run
Provides a defined career path
Develops an in-depth understanding of industry expectations
Helps evaluate deployment options and achieve high ROI
Help in enhancing management competencies
Gain recognition as quality analyst / team lead
Belong to a community of like minded professionals
=============================================
VARIOUS COURSES THAT ARE APPLICABLE.
1.QUALITY : PRINCIPLES/PRACTICES
2.QUALITY MONITORING
3.QUALITATIVE METHODS
4.OPERATIONS MANAGEMENT
5.QUALITY MANAGEMENT
6.PEOPLE MANAGEMENT
7.BUSINESS MANAGEMENT
8.TECHNOLOGY MANAGEMENT
9.CONTINUOUS IMPROVEMENTS
10.CUSTOMER SERVICING-MEETING EXPECTATIONS
11.EFFECTIVE WORKPLACE RELATIONSHIPS
12.INNOVATIONS AND CHANGE
13.WORKPLACE LEADERSHP-LEADING THE WAY
14.WORKPLACE LEARNING -COMPETITIVE EDGE
15.WORKPLACE SAFETY-SAFETY CULTURE
16. WORKPLACE PRIORITIES - EMPOWERING
17.EFFECTIVE COMMUNICATION [ ORAL/WRITTEN/PRESENTATION]
18.PROJECT MANAGEMENT
19.FINANCIAL SKILLS FOR NON ACCOUNTING STAFF.
20.MANAGEMENT ESSENTIALS
21.PERFORMANCE MANAGEMENT / IMPLEMENTATION
22.TEAM BUILDING
23.TIME MANAGEMENT
24.INTERPERSONAL SKILLS/ COMMUNICATION
25.CONFLICT RESOLUTION.
HOPE THIS IS USEFUL TO YOU
REGARDS
LEO LINGHAM
From India, Mumbai
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