Hi, Could somebody help me with your thoughts on "how to ensure right communication reaches right people". Thanks.
From India, Bangalore
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ACT
508

Hi,

The real trick is to define the word "RIGHT." The problem is that what seems right to you may not necessarily be seen as right by the recipient. Let me give you an example called "the mischievous only" to reinforce the point.

Take the sentence "Only I said that I loved her." Now go on writing the sentence, taking care to shift the "Only" by one word to the right and notice the resultant sentences. To elaborate further, the sentences would read as follows:

Only I said that I loved her.

I only said that I loved her.

I said only that I loved her.

I said that only I loved her.

I said that I only loved her.

I said that I loved only her.

I said that I loved her only.

Now, decide what the meaning of each sentence is and in what circumstances and to whom you will communicate each sentence. It will give you some insight into the variable and complicated nature of who is the right person, what is the right communication, which is the right way to communicate, and how one should communicate in the right manner to be effective.

Hope I have helped you begin your quest of finding the RIGHT answer to your dilemma.

You might also be interested in reading up on some additional inspirational and motivational inputs that could give you more insights into communications as well as self-development by clicking on the following links:

Actspot's Blog

Click Here

Regards

From India, Mumbai
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To ensure the right communication reaches the right people, follow the following steps:

1. Determine the purpose or objective of the message.
2. Choose the channel of communication. If it is oral, your communication should be two-way to avoid a communication breakdown. If it is written, ensure the message is denotative and clear with only one interpretation. Avoid connotative messages with more than one interpretation as it will cause a communication breakdown.
3. Identify the right people who need the message. Only communicate sufficient or necessary information to get the job done.

From Malaysia, Petaling Jaya
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Right communication can only take place when you are communicating with the concerning person. It is quite obvious that the theme of any communication can only be understood by a person who has prior knowledge or experience about that topic.

Secondly, for effective communication, you must have command over your verbal and non-verbal communication. This will help you a lot in developing an impression and appealing to others to pay full concentration on what you are saying. Ultimately, this will help those people to grasp and comprehend your point of view.

From Pakistan, Sargodha
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Check with the intended recipient - ask if they have received the message, if they need clarification, and finally, if you are still in doubt as to whether they have understood, you could ask them to summarize what you have said.
From India, Chennai
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One of the ways that HR can contribute is by setting up an 'Internal Communication Process' to ensure that all communications from the management to employees (and also from employees to the management) flow uninterrupted and at speed. An 'Employee portal' is offered by some automated HR solution providers to facilitate the setting up of this process. The ultimate aim is that the desired information must reach the destination uncorrupted. The information may be for one person or many, for all locations or any in the geographic spread of the organization.

Involvement of HR in the internal communications process is vital even from the viewpoint of employee satisfaction as well as employee engagement. Through effective online communications, you can save the time of many who move from their workplaces to the HR/other offices to find out information about company policies, rules, processes, plans, programs, circulars, notices, benefits, and privileges. Why not update everyone in the organization at their work site and keep them engaged in their jobs? Technology can do anything today; HR has to put in effort to define their needs of internal communication for efficient management of human resources in the organization. Are we, the HR Managers, driving ourselves in the right direction or feeling contented as 'paper tigers' following the conventional, outdated, paper-based communication methods?

From India, Delhi
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Mr. Bhatia has underlined the importance of technology in making communication effective. Thus, this indicates that communication, to be effective, has two aspects:

1) Communication shall be clearly worded.
2) Communication shall be cleanly delivered.

B. Saikumar
HR & Labour Law Advisor
Mumbai

From India, Mumbai
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Hi, Your communication may not viable until the recipient is having the positive and open mindframe.
From India, New Delhi
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