imok
77

hi, yesterday i got a call from a bpo for the interview for position of recruiter, its a international bpo, kindly let me know what type of question they may ask, thanks and regards sam
From India, Delhi
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Hi imok

its depend upon your company and which they want to hire you.here are some of most imp interview questions.hope it useful for you.

1) TELL ME SOMETHING ABOUT YOURSELF/ PLEASE INTRODUCE YOURSELF?

2) HOW ARE YOU AS A PERSON?

ANS) ONE WORD /ONE LINE

3) WHAT YOU HAVE DONE SINCE MORNING? (IMP)

ANS) SPEAK UP ATLEAST FOR 2 MINS

4) WHAT DO YOU KNOW ABOUT BPO’S?

ANS) BPO STANDS FOR BUSINESS PROCESS OUTSOURCING.

THERE ARE TWO KINDS OF BPO’S

1) INBOUND – YOU WILL HAVE TO RECEIVE THE CALLS.

2) OUTBOUND – YOU WILL HAVE TO MAKE THE CALLS.

5) WHY DO YOU WANT TO JOINT A BPO?

ANS) A) FOR BETTER GROWTH /CARRER PROSPECTS

B) FASTEST GROWING INDUSTRY

6) WHERE DO YOU SEE YOURSELF 3 YEARS DOWN THE LINE?

ANS) I SEE MYSELF GROWING WITH THE COMPANY

7) FAMILY BACKGROUND

ANS) DON’T SPECIFY PARENT’S NAME

JUST SPECIFY PROFESSION OF PARENTS & SIBBLING.

WORK PROFILE?

ANS) NAME OF THE ORGANISATION

DATE OF JOINING

JOB RESPONISIBLITY

COMPANY SYNOPSIS

INCREMENT /PROMOTION/ ACHIEVEMENTS

DATE OF RESIGNATION (REASON OF RESIGNATION)

9) WHY DO YOU WANT TO JOIN A BPO (OTHER FIELD /SECTOR)?

ANS) 1) DURING RECESSION PERIOD IT HAS PROVED ITSELF AS THE MOST STABLE INDUSTRY.

10) SALARY EXPECTATION?

ANS) AS PER THE COMPANY’S NORMS

11) WHAT IF SOME OTHER COMPANY OFFERS YOU MORE THAN US?

ANS) I WANT TO GROW VERTICALLY NOT HORIZONTALLY.

12) ARE YOU COMFORTABLE WORKING IN SHIFTS?

ANS) YES

13) WILL YOU SIGN A BOND?

ANS) YES

14) WHERE YOU WILL BE GOING TO STAY?

ANS) I WILL MANAGE (DON’T DISCUSS YOUR ACCOMATION PROBLEM WITH THE RECURITER)

15) WHAT DID YOU LEARN IN YOUR LAST JOB?(IMP)

ANS) BE PREPARED WITH YOUR OWN ANSWERS.

16) WHY YOU HAVE LEFT LAST JOB? (IMP)

ANS) BE PREPARED WITH YOUR OWN ANSWERS.

17) DO YOU HAVE ANY ISSUES IN RELOCATING?

ANS) I HAVE NO PROBLEM IN RELOCATING.

From India, Vadodara
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Hi,

Good contribution by Ajay. These are standard and relevant questions asked in interviews; however, don't parrot these answers blindly. Understand them and be ready to justify your responses. Try to be as honest and assertive with your answers.

During the interview, focus on answering the intentions of the questions!

Prepare for the interview:

Research the company, Org Structure, work culture, HR team structure (Analyze your future growth prospects), market reputation, etc.

BPO recruiters must possess exceptional skills in:

Coordination, Persuasion, Clear and Concise Communication, Patience, Tolerance, Negotiation, and Organizing skills.

If you are a fresher, speak to a BPO recruiter friend and get firsthand knowledge of how the industry works from consultancy and corporate points of view.

Technical skills required:

MS Office (mostly Excel skills)

Job sites, surfing skills

Socializing

Reporting

Be smart, assertive, and social in the interview. BPO is all about dealing with brattish youngsters.

From Kuwait, Salmiya
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