I want to develop a competitive culture among my operation teams (3 teams), but I want to implement it with exact performance. For example:
1. Late coming - if an employee comes late to the office, for every late arrival, he or she receives (-1) point.
2. Client Handling - if an employee handles extra clients beyond the set limit, he gets (5) points; otherwise, he does not.
After a month, we calculate the points and declare the winner. Please suggest some other relevant points that are easily measurable and can help avoid bias in the program. Also, please advise on whether we should offer a monetary prize or a non-monetary prize to the winner.
From India, New Delhi
1. Late coming - if an employee comes late to the office, for every late arrival, he or she receives (-1) point.
2. Client Handling - if an employee handles extra clients beyond the set limit, he gets (5) points; otherwise, he does not.
After a month, we calculate the points and declare the winner. Please suggest some other relevant points that are easily measurable and can help avoid bias in the program. Also, please advise on whether we should offer a monetary prize or a non-monetary prize to the winner.
From India, New Delhi
Making/Drafting incentive scheme is very but how are you planning to incentivize it because if it not incentivized properly then you will certainly not get the expected results.
From India, Pune
From India, Pune
Your intended scheme for late-coming may breed more regular and habitual late-coming and more incidences of acts of misconduct as the latecomers may interpret it as less effective management for the simple reason that late-coming to duty or resuming duty late is an act of misconduct punishable as per service rules or standing orders, as the case may be.
Our Honorable Supreme Court summarized acts of misconduct, inter alia, as "Any act unworthy of employment." Diluting discipline never helped.
Kritarth Team of HR Systems Makers
19 Feb 2019
From India, Delhi
Our Honorable Supreme Court summarized acts of misconduct, inter alia, as "Any act unworthy of employment." Diluting discipline never helped.
Kritarth Team of HR Systems Makers
19 Feb 2019
From India, Delhi
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