Dear All,

I need advice on the difference between KRA and KPI and the required format for how to design it. I have gone through many options in the format recommended by senior HR, but it's complicated to understand. Can anybody help me out to make it easy?

Thank you.

From India, Mumbai
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Dear Meera,

Earlier, I have uploaded the KPI and KRA Manual for the convenience of the members of this forum. Click the following link to refer to it: https://www.citehr.com/520630-samle-...-download.html

To understand the difference between KPI and KRA, you may watch my video on the subject. To get the link to this video as well as other materials on PMS, scroll down the webpage of the above link and refer to my Post Sl No. 6.

Thanks,
Dinesh Divekar

From India, Bangalore
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KRA stands for Key Result Area, and KPI stands for Key Performance Indicator. Without KRA being established at the beginning of the financial year, KPI cannot be effectively measured.

For instance, if a KRA of achieving 20% more profit is set, the KPI could be divided into 10% from new customers and another 10% from existing customers.

Another scenario could involve setting a KRA for a 20% cost reduction at the start of the year. In this case, the corresponding KPI for the performer might be allocated as 10% from existing suppliers and 10% from new suppliers.

From India, Madras
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