Hello Everyone,

I am currently working as an admin manager in a Service Sector company. It's a flex printing company of XXX. I am newly appointed here, and there is no system in place.

Could anyone please tell me the process for setting up the system? The problems are mentioned below:

1. Employees arrive at any time.
2. They do not provide any information regarding leave.
3. People do not punch in, and they do not fear repercussions regarding attendance because here, individuals receive full salary for late arrivals, early departures, and absences.

Kindly advise me on a system to address these issues.

Regards,
Rashmi

From India, Ujjain
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Dear Rashmi,

After reading your post, one can infer that even the basics of personnel management are not in place. HR management practices are a far cry. Therefore, you may discuss your issues with your top management. Explain to him the importance of discipline in the company. We need to create rules and enforce these strictly. In fact, if you have worked as an HR Manager in a factory, then you are expected to know the answers to the questions that you have asked.

You need to be given one more feedback on the quality of your writing as well. You need to improve your grammar. Grammatical mistakes kill the spirit of the message. I hope you work on this feedback. It is in your interest.

Thanks,
Dinesh Divekar

From India, Bangalore
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See it is very important to have basic policy in place. You look around as HR observe the area of improvement and then make a draft of the policy and present it to your management.
From India, Pune
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Dear Rashmi,

Change management is very crucial and will definitely develop resistance. This resistance may cause attrition and affect productivity. You should be able to anticipate it and create a plan to face the resistance. As per your message, I understand that this has been followed by your employees for a long time.

1. Observe the causes. Try to get the history of action plans taken and their results in this regard.

2. Speak to middle managers and record their complaints.

3. Speak to top managers and get their opinions.

4. Develop a possible action plan and create a procedure.

5. Speak to your top management and get their approval.

6. Make sure that all managers and top management are backing your action.

7. Implement it and confidently face the resistance (please don't back off by pointing out or blaming managers and top management for actions - if they come to know, they won't back your future action plans).

PS: Try to implement the changes one by one. If you don't find any reciprocity support from other department managers and heads, it is better to postpone the action plan for the right time. Don't try to act smart or heroic without backing support, which may backfire on you.

From India, Chennai
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