Dear All,
We are facing a problem related to the punching of employees. We have a thumb punching machine for attendance. However, some employees are experiencing issues because at times the machine does not recognize their thumb impression. As a solution, we are providing attendance cards to everyone. Unfortunately, some employees are taking advantage of this situation by arriving late and filling out the card themselves, citing machine problems as the reason for no punch. This is starting to have a negative impact on punctual employees. What can I do now? Can anybody suggest a perfect solution?
Sanika
From India, Mumbai
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1We are facing a problem related to the punching of employees. We have a thumb punching machine for attendance. However, some employees are experiencing issues because at times the machine does not recognize their thumb impression. As a solution, we are providing attendance cards to everyone. Unfortunately, some employees are taking advantage of this situation by arriving late and filling out the card themselves, citing machine problems as the reason for no punch. This is starting to have a negative impact on punctual employees. What can I do now? Can anybody suggest a perfect solution?
Sanika
From India, Mumbai
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I think in your office you ll be having access card facilities. With the help of it, In and Out time will be perfect. You can use the details for attendance calculation.
From India, Madras
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From India, Madras
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Thumb punching is called biometric access control. You can change your reader to card reader access control for in-out timings. Please revert if you need details.
Regards
From India, Mumbai
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Regards
From India, Mumbai
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Hi Sanika,
Any change, especially one which directly affects one's comfort zone, is automatically bound to be resisted. Initially, we were also facing the same problem in our company. What I would suggest from that experience is that you need to be a little strict in the implementation of the system. Apart from that, put the machine under a shed or inside a room to avoid overheating (which causes the non-recognition problem). Place some wet cloth near the machine and instruct everyone to wet their finger before punching; it will help. Instruct people to have clean hands and, above all, immediately stop all other means of employee punching and start discouraging people who give you excuses for not punching. Believe me, once we were also thinking that biometrics implementation is almost impossible, but now all is well, and we have completely stopped proxy punching.
Do tell me if it helps.
Regards,
Atul
From India, New Delhi
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Any change, especially one which directly affects one's comfort zone, is automatically bound to be resisted. Initially, we were also facing the same problem in our company. What I would suggest from that experience is that you need to be a little strict in the implementation of the system. Apart from that, put the machine under a shed or inside a room to avoid overheating (which causes the non-recognition problem). Place some wet cloth near the machine and instruct everyone to wet their finger before punching; it will help. Instruct people to have clean hands and, above all, immediately stop all other means of employee punching and start discouraging people who give you excuses for not punching. Believe me, once we were also thinking that biometrics implementation is almost impossible, but now all is well, and we have completely stopped proxy punching.
Do tell me if it helps.
Regards,
Atul
From India, New Delhi
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Why don't you register all the fingers of the employees, especially the small ones? I faced such a problem, but registering all fingers solved the issue, and everything went right for more than 700 persons.
From India, Delhi
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From India, Delhi
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A Biometric system recognizes only the thumb impression saved against each name. If the employee's hands are not clean, then the system will not recognize his/her thumb impressions, and hence, his/her attendance will not be marked. As suggested by Atul, kindly stop all other means of marking attendance like issuing attendance cards, manual registers, etc., and instruct everyone to clean their hands before punching, as their attendance will be marked based on the report from the biometric system only. Strictly adhere to the system - all will fall into place. I did the same in my office too.
Regards
From India, Hyderabad
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Regards
From India, Hyderabad
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The above are good and practical solutions, especially the washing finger suggestion. If all else fails, contact your service provider. I have somehow found Access ID card as an effective method, but there is a chance of proxy punching. This is not there in biometric punching.
From Netherlands
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From Netherlands
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Hi,
We faced the same problem, and after discussing with our service provider, we found a solution by adding a service that includes finger punch, face reader, and card swipe. This additional tool comes with extra charges, but now we can gather data from three different sources, making it harder for anyone to manipulate the policy.
I suggest you discuss this with your service provider as well.
Best Regards
From India, Surat
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We faced the same problem, and after discussing with our service provider, we found a solution by adding a service that includes finger punch, face reader, and card swipe. This additional tool comes with extra charges, but now we can gather data from three different sources, making it harder for anyone to manipulate the policy.
I suggest you discuss this with your service provider as well.
Best Regards
From India, Surat
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Hi All, Atul is right, washing the hands and keeping the machine in shadowed area is a good option Regards SarveshShukla
From India, Gurgaon
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From India, Gurgaon
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Hi, I'm Sara. I also work in HR at an IT company. We appointed an Admin facilitator who has been working with us for 2 months. However, to date, he hasn't fully accepted his role. Whenever we provide project information, he seems confused when questioned later. This has led to frustration from the manager as his work performance is poor and he lacks engagement. Despite these issues, he holds the position of admin facilitator, which is a higher-ranking role. What could be a possible solution to address this situation? How can I counsel him? Please provide any suggestions. Thank you.
From India, Mumbai
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From India, Mumbai
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Dear Sanika,
How many employees do you have in your company? For a small company with a staff size between 1-100, it can be managed by a stamp in-out time validating machine, which is easily available in the Mumbai area. This solution is very cost-effective and highly reliable (similar to the punching machine used for railway coupons).
Alternatively, for a more modernized approach, you can consider using a swipe card machine. However, I don't recommend this option as the swipe card can be passed on to others.
If you need more details about the Punching Machine, feel free to contact me.
Abhash
9819728288
9029767310
From India
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How many employees do you have in your company? For a small company with a staff size between 1-100, it can be managed by a stamp in-out time validating machine, which is easily available in the Mumbai area. This solution is very cost-effective and highly reliable (similar to the punching machine used for railway coupons).
Alternatively, for a more modernized approach, you can consider using a swipe card machine. However, I don't recommend this option as the swipe card can be passed on to others.
If you need more details about the Punching Machine, feel free to contact me.
Abhash
9819728288
9029767310
From India
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The Biometric Reader also has an option of entering the password in case the fingerprint does not work. There is also another option of manual entry which will only be controlled by the Centralized Attendance Software user or the HR. A weekly report of non-punchers can be taken and given to their respective HODs. We are using the Biometric system for more than 1700 employees.
From United States, Indianapolis
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From United States, Indianapolis
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Hi Sanika,
It happens when you use the Biometric system. The best way is, if you have a security guard in place, keep a manual attendance register there and instruct the security guard to note the timings of the employees who can't punch. With this, you will monitor those employees who are coming late and get an idea regarding latecomers.
Regards, Derek Gomes
From India, Surat
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It happens when you use the Biometric system. The best way is, if you have a security guard in place, keep a manual attendance register there and instruct the security guard to note the timings of the employees who can't punch. With this, you will monitor those employees who are coming late and get an idea regarding latecomers.
Regards, Derek Gomes
From India, Surat
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we have an agreement with a outsources service providers and there is an hike in minimum wages in delhi. So I need a draft format letter for HIKE IN MINIMUM WAGES.
From United States, Durham
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From United States, Durham
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Hi, I f you are giving the attendence card, then instruct them to make it siged by HOD so that cross checking is possible. Regards
From India, Ghaziabad
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From India, Ghaziabad
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We too are facing the same problem. However, we receive attendance in an Excel sheet from all the departments. Additionally, we have kept a register in Security for the individuals whose punching is not being accepted by the reader due to various reasons. They write their in/out timings and sign in the register in the presence of the Security Officer. We also cross-check the punching details with department attendance every day. Although it is a time-consuming process, we are achieving good results.
Regards,
Kumar Kodukulla
From India
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Regards,
Kumar Kodukulla
From India
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Hi,
My best wishes to you in managing the people.
The best thing to recover from the attendance problem is to check whether the machine is branded, because nowadays most machines are imported from China. As we already know, Chinese products are not the best for long-term usage.
Next, if possible, ask your management to arrange surveillance cameras for the entrance of the office. There are two benefits to this - firstly, catching those who misuse the operation, and secondly, for security reasons.
From India, Madras
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My best wishes to you in managing the people.
The best thing to recover from the attendance problem is to check whether the machine is branded, because nowadays most machines are imported from China. As we already know, Chinese products are not the best for long-term usage.
Next, if possible, ask your management to arrange surveillance cameras for the entrance of the office. There are two benefits to this - firstly, catching those who misuse the operation, and secondly, for security reasons.
From India, Madras
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Please tell employees to report immediately if the punch does not record. In case of two or three instances, you can ask the employee to re-register another finger for biometric punch. In our organization, we have 4,000 employees who are using it, and it is working fine. Otherwise, you can start attendance regularization by one authorized person who will be responsible for regularizing one's In-Punches. Please monitor whether anyone is using regularization for In-Punches only, then confront them. I think this will work.
From India, Mumbai
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From India, Mumbai
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Employee attendance tracker1.xls
Employee Monthly Attendance.zip