Dear Friend,
I have been working with a top insurance company in India for the last 3 years. I started my career in this company at an entry-level position, and within the first 3 years, I have achieved two promotions. I am considered a top performer in the company and have received numerous awards and certificates. However, in the last 2 months, I have been facing challenges with my new reporting manager and seniors.
When my reporting manager changed, I was informed by a colleague in the company who shared the contact details of my new reporting manager. Unfortunately, my new manager has been speaking to me rudely, using unprofessional language consistently. I am unsure of what mistakes I have made to receive this treatment, and the situation has left me feeling very tense. Currently, I do not have anyone among my reporting managers to whom I can address my concerns. Additionally, I have received three notices based on false accusations, for which I am not responsible. Just last week, I received a warning letter, adding to my confusion and distress.
I am completely perplexed by this harassment, and it is affecting my future and career prospects. I find it hard to comprehend why an employee who works diligently and devotedly for their company would face such unwarranted consequences.
I urgently seek your suggestions on how to address this situation.
Thanks & Regards
From India
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1I have been working with a top insurance company in India for the last 3 years. I started my career in this company at an entry-level position, and within the first 3 years, I have achieved two promotions. I am considered a top performer in the company and have received numerous awards and certificates. However, in the last 2 months, I have been facing challenges with my new reporting manager and seniors.
When my reporting manager changed, I was informed by a colleague in the company who shared the contact details of my new reporting manager. Unfortunately, my new manager has been speaking to me rudely, using unprofessional language consistently. I am unsure of what mistakes I have made to receive this treatment, and the situation has left me feeling very tense. Currently, I do not have anyone among my reporting managers to whom I can address my concerns. Additionally, I have received three notices based on false accusations, for which I am not responsible. Just last week, I received a warning letter, adding to my confusion and distress.
I am completely perplexed by this harassment, and it is affecting my future and career prospects. I find it hard to comprehend why an employee who works diligently and devotedly for their company would face such unwarranted consequences.
I urgently seek your suggestions on how to address this situation.
Thanks & Regards
From India
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Hi Sumiteram,
It is necessary to know the reason why he is doing this to you. Secondly, why for the last two months have you been tolerating him for his wrongdoing? He doesn't seem to be the ultimate authority, no matter how senior his position may be. My sincere advice to you is to strictly follow the fundamentals, i.e., put everything in writing, no matter how minor, and confront any issue head-on, ensuring it reaches a logical conclusion. He might have exploited your weakness (perhaps through dirty politics); reciprocate by exposing his actions. Lastly, escalate the matter regularly to make him realize that, ultimately, due to his shortsightedness, he is the one at a loss. If this approach does not suit you, consider changing teams or organizations, without jeopardizing your future any further.
(On a personal note, please seek urgent advice from Asha Mathew, whom I consider to be a walking encyclopedia on HR.)
Please let me know if you have any further questions or need more assistance.
From India, Delhi
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It is necessary to know the reason why he is doing this to you. Secondly, why for the last two months have you been tolerating him for his wrongdoing? He doesn't seem to be the ultimate authority, no matter how senior his position may be. My sincere advice to you is to strictly follow the fundamentals, i.e., put everything in writing, no matter how minor, and confront any issue head-on, ensuring it reaches a logical conclusion. He might have exploited your weakness (perhaps through dirty politics); reciprocate by exposing his actions. Lastly, escalate the matter regularly to make him realize that, ultimately, due to his shortsightedness, he is the one at a loss. If this approach does not suit you, consider changing teams or organizations, without jeopardizing your future any further.
(On a personal note, please seek urgent advice from Asha Mathew, whom I consider to be a walking encyclopedia on HR.)
Please let me know if you have any further questions or need more assistance.
From India, Delhi
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Hi Sumit,
If you have received 3 notices and a warning, that does not mean you will have to keep quiet and accept it. You should have inquired about the reason for the same and requested any facts or documents that confirm the mistake on your end.
Don't worry about the reporting manager behaving like that towards you. You can't change that attitude of his towards you immediately - but you can change your current plight by:
a) taking necessary steps in finding WHY those notices were issued to you - for which you will have to inquire with the HR dept
b) Ask them for proofs supporting the same - if they say that the Reporting Manager had given them the information, and it was on that basis they took action on you, please inquire what their individual first investigation details are.
c) Be sure - you don't become aggressive. Because, rather than looking at the real problem, they will start looking at the aggressive nature and try pulling you down.
d) Also - please don't be emotional, because that can let the Reporting Manager take advantage of you (I know it's difficult not to react to - but the trick is - show no reaction on your face...)
e) And most importantly - if they have issued notice to you, have you responded to them by either email or letter (any signature of acknowledgment from your end?) . Such notices will require your acknowledgment of accepting the notice - and accepting the fact that you made a mistake. If they have not done this...then I guess it's not late, you can still fight back.
If you worry and ask - is this the way they reward, is this the way they treat a hard-working / smart-working person...then take my words - you will be soon in a bad condition. You know the Corporate World, right? People just need a reason to pull someone down and enjoy the benefits of someone losing.
ACT!!! It's HIGH TIME!
From India, Madras
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If you have received 3 notices and a warning, that does not mean you will have to keep quiet and accept it. You should have inquired about the reason for the same and requested any facts or documents that confirm the mistake on your end.
Don't worry about the reporting manager behaving like that towards you. You can't change that attitude of his towards you immediately - but you can change your current plight by:
a) taking necessary steps in finding WHY those notices were issued to you - for which you will have to inquire with the HR dept
b) Ask them for proofs supporting the same - if they say that the Reporting Manager had given them the information, and it was on that basis they took action on you, please inquire what their individual first investigation details are.
c) Be sure - you don't become aggressive. Because, rather than looking at the real problem, they will start looking at the aggressive nature and try pulling you down.
d) Also - please don't be emotional, because that can let the Reporting Manager take advantage of you (I know it's difficult not to react to - but the trick is - show no reaction on your face...)
e) And most importantly - if they have issued notice to you, have you responded to them by either email or letter (any signature of acknowledgment from your end?) . Such notices will require your acknowledgment of accepting the notice - and accepting the fact that you made a mistake. If they have not done this...then I guess it's not late, you can still fight back.
If you worry and ask - is this the way they reward, is this the way they treat a hard-working / smart-working person...then take my words - you will be soon in a bad condition. You know the Corporate World, right? People just need a reason to pull someone down and enjoy the benefits of someone losing.
ACT!!! It's HIGH TIME!
From India, Madras
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Hi
Please find the help mark in RED.....
I am working with a top insurance company in india since last 3 years and i was started my career in this company as a starting level and lst 3 years duration i have achieved a two promotions and i am a top performer of this company and i have got a so many awardes and certificates This means that you were a good performer and in Insurance Sector it is only performance which speaks !!!!!!!!!!
also but last 2 months i am suffering by my new reporting manager's and senior's manager's also.when my reporting managers had been changed ..Did you asked your management or HR the reason behind the change in reporting???? If yes then share with us this will help us to get a clear picture... If not then go and ask NOW!!!!!
on the same time i have got a message by the other's colleage in my company and they had given me a contact number for the talking my new reporting manager and on that time my reporting manager was talking with me a very rudely and used a non professional languages and this type of way is using continue and i dont know what is my mistake regarding this…What was the reason for such an informal and unorganized introduction with you it was very much required out of manager to have a proper meeting with you…. Usage of slang language or abusive words is not at all acceptable. Be it at any level of the organization…. You should have raised your voice if you have not done that approach HR professionally and complain about it….
i am so tensefull and now this time no any one my reporting managers whose can i share my problem and i have also received a 3 notices based on false and whose caused are shown i did not do any thing If you know that those notice are false with no base then reply back to the management for seeking an explanation to it and along with that give the proof and valid reasoning that why you can say that notices are false…. I hope the notices are not pertaining to mis-selling etc. etc….
and last 1 week i have received a warning letter also. Warning letter???? Ask the HR to listen to your side of story as well…
withI am totally confused about this harassment and now this time my future and career is suffering from this reason.Kindly suggest me regarding my problem.Whose employee do the work hard and devoated for thier company they got a this type of reward????????
Need your suggestion on urgent based.
In end I hope that you are still a performer in the company if not then be like the one you were earlier….!!!!! It is very important for you to prove that you are an asset to them, come what may never dip your performance !!!!
All the best :):)
From India, Mumbai
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Please find the help mark in RED.....
I am working with a top insurance company in india since last 3 years and i was started my career in this company as a starting level and lst 3 years duration i have achieved a two promotions and i am a top performer of this company and i have got a so many awardes and certificates This means that you were a good performer and in Insurance Sector it is only performance which speaks !!!!!!!!!!
also but last 2 months i am suffering by my new reporting manager's and senior's manager's also.when my reporting managers had been changed ..Did you asked your management or HR the reason behind the change in reporting???? If yes then share with us this will help us to get a clear picture... If not then go and ask NOW!!!!!
on the same time i have got a message by the other's colleage in my company and they had given me a contact number for the talking my new reporting manager and on that time my reporting manager was talking with me a very rudely and used a non professional languages and this type of way is using continue and i dont know what is my mistake regarding this…What was the reason for such an informal and unorganized introduction with you it was very much required out of manager to have a proper meeting with you…. Usage of slang language or abusive words is not at all acceptable. Be it at any level of the organization…. You should have raised your voice if you have not done that approach HR professionally and complain about it….
i am so tensefull and now this time no any one my reporting managers whose can i share my problem and i have also received a 3 notices based on false and whose caused are shown i did not do any thing If you know that those notice are false with no base then reply back to the management for seeking an explanation to it and along with that give the proof and valid reasoning that why you can say that notices are false…. I hope the notices are not pertaining to mis-selling etc. etc….
and last 1 week i have received a warning letter also. Warning letter???? Ask the HR to listen to your side of story as well…
withI am totally confused about this harassment and now this time my future and career is suffering from this reason.Kindly suggest me regarding my problem.Whose employee do the work hard and devoated for thier company they got a this type of reward????????
Need your suggestion on urgent based.
In end I hope that you are still a performer in the company if not then be like the one you were earlier….!!!!! It is very important for you to prove that you are an asset to them, come what may never dip your performance !!!!
All the best :):)
From India, Mumbai
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When you received the letter, what steps did you take? Did you respond to it with your side of the story? If not, why did you not report the matter to your HR when you were being harassed? It is advisable to start looking out for better opportunities in the outside world rather than staying in such a place. The insurance sector is one of the worst sectors to work in currently. However, it may certainly improve in the times to come when they face a manpower crunch and struggle to find people willing to join them.
From United Kingdom
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From United Kingdom
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Dear Sumit,
Don't go through, ask, be sure. Also, type long, worthless suggestions. Meet face to face with the reporting manager and ask why he is behaving like this. Then, you can file a complaint telling the whole story to higher management, including HR. This will give you mental satisfaction. In the end, you must consider changing your job.
Best of luck,
Dada
From India, New Delhi
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Don't go through, ask, be sure. Also, type long, worthless suggestions. Meet face to face with the reporting manager and ask why he is behaving like this. Then, you can file a complaint telling the whole story to higher management, including HR. This will give you mental satisfaction. In the end, you must consider changing your job.
Best of luck,
Dada
From India, New Delhi
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Don’t waste your time, search another job, they might do have your requirement anymore. Best of luck....
From India, Gurgaon
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From India, Gurgaon
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Hi, Dear Friend,
Just record all the calls before calling your reporting officer and manage the complete profile. Behave calmly, identify all the weaknesses, judge all those in meetings, and ask for explanations as to why he was behaving like that. Remember, as an employee, you have the authority to address these issues confidently with high energy levels. Otherwise, report to higher authority.
Regards,
Pawan
From India, Hyderabad
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Just record all the calls before calling your reporting officer and manage the complete profile. Behave calmly, identify all the weaknesses, judge all those in meetings, and ask for explanations as to why he was behaving like that. Remember, as an employee, you have the authority to address these issues confidently with high energy levels. Otherwise, report to higher authority.
Regards,
Pawan
From India, Hyderabad
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Dear Sumit,
I agree to the above-mentioned and suggested steps. In addition to that, please inform your top officials (by attaching your emails or meeting them personally) because middle management may hinder your process (it might involve some kind of politics, considering you have received 2 promotions, which is quite fast). Also, be aware that HR personnel are less influential before the top officials (Directors/Regional Directors/GM/CEO) in sales-driven organizations.
Even if it doesn't work out and things worsen, kindly visit the Labor Commissioner's office near your company with an application seeking help for justice.
My personal opinion:
I feel companies in the insurance sector "rarely" provide training on soft skills to their employees. They seem only concerned with "How much business will be logged in today." If there is a felt need, they invite a speaker (motivator) to a seminar hall/auditorium, etc., to address most of their sales employees. Following that, it's the same story: "Go get more business" with the comment, "Didn't you listen to Mr./Ms. ________ (referring to the motivator)? Apply that in your life and do something innovative for more business."
From India, Delhi
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I agree to the above-mentioned and suggested steps. In addition to that, please inform your top officials (by attaching your emails or meeting them personally) because middle management may hinder your process (it might involve some kind of politics, considering you have received 2 promotions, which is quite fast). Also, be aware that HR personnel are less influential before the top officials (Directors/Regional Directors/GM/CEO) in sales-driven organizations.
Even if it doesn't work out and things worsen, kindly visit the Labor Commissioner's office near your company with an application seeking help for justice.
My personal opinion:
I feel companies in the insurance sector "rarely" provide training on soft skills to their employees. They seem only concerned with "How much business will be logged in today." If there is a felt need, they invite a speaker (motivator) to a seminar hall/auditorium, etc., to address most of their sales employees. Following that, it's the same story: "Go get more business" with the comment, "Didn't you listen to Mr./Ms. ________ (referring to the motivator)? Apply that in your life and do something innovative for more business."
From India, Delhi
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