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Hi Guys,
Attaching one more document on telephonic communication skills, quite an interesting document as it covers towrds the end few suggested professional statement or phrases. Hope you find it useful.
Regards,
Pooja

From United States, Boston
Attached Files (Download Requires Membership)
File Type: doc Listening SKills.doc (120.5 KB, 1815 views)

Ms. Bhatia.Puja,
The fact sheets on telephone communication skills are informative and useful for all.
You have taken more efforts to post this training booklet.
Thanks and regards,
Saravana Kumar K
Group Manager - Personnel & HRD
Alfaraa Constructions / Industries / Properties
UAE, Dubai.

From United Arab Emirates, Abu Dhabi
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