Hi All, Please find attached some information on Telephone skills for customer service people. Regards, Meenakshi
From India, Pune
Acknowledge(0)
Amend(0)
4From India, Pune
Acknowledge(0)Amend(0)
dear meenakshi that was a nice presentation, and i think these things will be more helpful to those who are planning to have their career in call centres, keep posting. regards Rupa
From India, Madras
Acknowledge(0)Amend(0)
From India, Madras
Acknowledge(0)Amend(0)
Dear Meenakshi,
Good... Keep it up...
May be you can expand it further to include.. let's say in a bank branch or in a front office of some company whereby customers asr coming for a face to face interaction, how to handle telephone calls (personal and official) when a customer is sitting in front waiting to be served...
From India, Mumbai
Acknowledge(0)Amend(0)
Good... Keep it up...
May be you can expand it further to include.. let's say in a bank branch or in a front office of some company whereby customers asr coming for a face to face interaction, how to handle telephone calls (personal and official) when a customer is sitting in front waiting to be served...
From India, Mumbai
Acknowledge(0)Amend(0)Engage with peers to discuss and resolve work and business challenges collaboratively. Our AI-powered platform, features real-time fact-checking, peer reviews, and an extensive historical knowledge base. - Register and Log In.
Telephone Etiquettes.ppt
Telephone Etiquettes - HANDOUT.doc