Hi, I want to start my own consultancy for the BPO sector and security companies. I don't have any idea about it. I have the full infrastructure. 4 Shops and 8 Rooms which are going to be a part of this. Please advise me to step by step on how to start and how to get clients.
From India, Delhi
From India, Delhi
260Anoop,
here is some useful material.
regards
LEO LINGHAM
=================================
FIRST STEP,
-register a business name.
-incorporate the business name, either sole proprietor or partnership or private limited .
-apply for the tax no.
-apply for the service tax no.
-open a bank account.
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SECOND STEP
-make a quick feasibility study to assess the commercial viability.
-then develop a business plan.
YOU NEED A BUSINESS PLAN FOR BANK LOAN OR VENTURE CAPITAL OR PARTNER'S LOAN.
-----------------------------------------------------------
You also a need industry creditation from the RECRUITMENT INDUSTRY ASSOCIATION.
Also seek a ISO 9001 STANDARD CERTIFICATION.
-------------------------------------------------------------
MY ASSUMPTIONS,
YOUR CURRENT SITUATIONS.
-your company is not known.
-your services are not known in the market.
-you/ your company have no visibility in the market.
-you have no credibility in the market.
-market awareness of your profile/ company's profile is almost nil.
I AM STATING THIS INTENTIONALLY TO SAY
WHAT / WHERE WE NEED TO FAST TRACK.
============================================
IN THE FIRST STAGE,
-define your product [ services] you are offering
-what is the unique selling proposition of your services
-what is the uniqueness of your operation.
-what value added services you are offering
-if you are different from others- WHAT IS IT.
YOU MUST DEVELOP YOUR SERVICE PACKAGE- WELL DEFINED.
================================================== ======
IT IS PERSONALISED APPROACH, THAT WILL BRING BUSINESS.
WHAT YOU KNOW IS IMPORTANT, BUT
WHOM YOU KNOW IS MORE IMPORTANT.
========================================
2.Develop a brochure with INFORMATION and using the set of topics listed below and more
if you have.
WHAT ARE YOUR REC/SELECTION SERVICES
HOW CAN YOU/YOUR SERVICE IMPROVE A COMPANY'S BUSINESS PERFORMANCE
HOW WILL YOU FIX ORGANIZATION REC/ SELEC PROBLEMS
WILL YOUR REC/ SELEC FIT THE WAYS THE COMPANY DO BUSINESS
WHAT/WHEN WILL THE COMPANY GET BACK IN BENEFITS
WHAT ROI WILL THE COMPANY GET BACK FROM YOUR REC/SELEC.
---INCLUDE TANGIBLE AND INTANGIBLE
WHAT OTHER VALUE ADDED SERVICES YOU OFFER.
THIS BROCHURE SHOULD BE OFFERED
-as printed copies
-CD
-download available on your website.
=======================================
3.The emphasis of the information provided should be positive /
business oriented, and showing
-business impact it can create to the clients' business.
-integrated information
-networking with customers
-integrating with the company's HR
etc
----------------------------------------------------------------
4.PUT A SPIN ON VALUE ADDED SERVICES / BENEFITS
------------------------------------------------------------------
5.EMPHASIS ON TANGIBLE SERVICE/VALUES YOU OFFER
-----------------------------------------------------------------
6.LOAD IT WITH INTANGIBLE SERVICES/ VALUES
WHICH PEOPLE CANNOT SEE BUT ARE RECEIVING FROM YOU.
------------------------------------------------------------------------------
7.PUT HEAVY EMPHASIS ON VALUE ADDED SERVICES YOU OFFER.
-------------------------------------------------------------------------
FIRST STEP,
-you need to create visibility in the market.
-conduct a direct marketing blitz./ using your brochure.
-follow up this with ''FACE TO FACE '' PRESENTATION.
-offer value added service , which others don't offer.
it must be an unique set of services.
======================================
SECOND STEP,
-Pick a list of, say, 100 BPOcompanies in your area.
-collect the HR managers' names.
-forward a covering letter/ brochure outlining your services along with
a desktop calender or something similar which will be
in front of their eyes all the time.
===================================
THIRD,
-create a website, which will have the facility for
*loading a resume
*loading application form.
=====================================
FOURTH STEP,
WHEN YOU GET AN ORDER FOR PLACEMENT,
-collect the job description.
-collect the person specification
-a write up of the conditions, underwhich the person will work.
-a salary bandwidth and package terms for the position.
-A profile of the boss, to whom the person will report to.
=======================================
FIFTH STEP,
AS THE JOBS ARE ADVERTISED
-the applicants who are interested in the position
should upload their resume--ONLINE.
-ONLY those whose resume pass the test
should be authorized to fill / complete the application form --ONLINE.
-ONLY those whose applications are accepted,
should be called for the INTERVIEWS.
==========================================
YOU MUST ALWAYS UNDERSTAND THE
RECRUITMENT / INDUCTION/ ORIENTATION process
OF YOUR PROSPECTS.
---------------------------------------------------------------------------------------------------------------------------------------
STEP 1
INTERNAL APPLICANT [ sent in by the sponsor company ]
EXTERNAL APPLICANT [ sent in by referrals ]
ONLINE APPLICANT [ selected by your recruiters]
--------------------------------------------------------------------------------------------------------------------------------------
STEP 2
SIFTING APPLICATIONS
-----------------------------------------------------------------------------------------------------------
STEP 3
PERSONAL INTERVIEW
-INDIVIDUAL PERSON TO PERSON
-----------------------------------------------------------------------------------------------
STEP 4
-PANEL INTERVIEW
-------------------------------------------------------------------------------------------------------
STEP 5
-SELECTION BOARD only for senior positions
-------------------------------------------------------------------------------------------------------
STEP 6
TESTING [ BEHAVIORAL]
-PSYCHOLOGICAL procedural element for all positions except senior position
-PERSONALITY procedural element for all positions except senior position
-ABILITY procedural element for all positions except senior position
-APTITUDE procedural element for all positions except senior position
-PSYCHOMETRIC procedural element for all positions
------------------------------------------------------------------------------------------------------------------------------------
STEP 7
TESTING [ TECHNICAL ] only for tech. positions
------------------------------------------------------------------------------------------------------------------------------------
STEP 8
ASSESSMENT CENTRE only for senior positions
-POTENTIAL
-----------------------------------------------------------------------------------------------------------------------------------
STEP 9
OBTAINING REFERENCE procedural element for all positions
----------------------------------------------------------------------------------------------------------------------------------
STEP 10
CHECKING REFERENCE procedural element for all positions
-------------------------------------------------------------------------------------------------
STEP 11
MAKING DECISION procedural element for all positions
[ NO DISCRIMINATION, NO COLOR BAR, NO SEX DISCRIMINATION,
PURELY ON MERIT ]
------------------------------------------------------------------------------------------------
STEP 12
OFFERING EMPLOYMENT procedural element for all positions
-------------------------------------------------------------------------------------------------
STEP 13
PREPARING EMPLOYMENT procedural element for all positions
LETTER
-----------------------------------------------------------------------------------------------------------------------------------
STEP 14
-send out letters to the unsuccessful candidates.
---------------------------------------------------------------------------------------
STEP 15
-CHECK REFERENCES.
[ ABIDE BY LAW ]
---------------------------------------------------------------------------------------
STEP 16
-SEND OUT OFFER LETTERS TO SUCCESSFUL CANDIDATES.
-----------------------------------------------------------------------------------------
STEP 17
-AGREE TO THE START DATE
AND INDUCTION PROGRAMME.
--------------------------------------------------------------------------------
STEP 18
PERSONAL FILE CREATION
-CREATES ''PERSONAL FILE ''.
---------------------------------------------------------------------------------
STEP 19
HANDOVER TO HR / ADMINISTRATION
- THE RESPONSIBILITY
FOR PAYROLL ADMIN AND INDUCTION TO THE CLIENT.
-----------------------------------------------------------------------------------
STEP 20
-THE CLIENT PREPARES WELCOME PACK / EMPLOYEE MANUAL.
------------------------------------------------------------------------------------------
STEP 21
ARCHIVING OF APPOINTMENT FILES.
-ARCHIVE SELECTED CANDIDATES FILE.
-DESTROYS UNSUCCESSFUL CANDIDATES FILES
AFTER 6 MONTHS.
[ BY LAW, ALL OLD FILES MUST BE DESTROYED ]
================================================== =====
THE RECRUITER OR ANYONE FROM YOUR COMPANY
WHO VISIT THE CLIENTS SHOULD COLLECT THE
FOLLOWING FROM ALL YOUR CLIENTS.
-the company profile.
-the organization structure
-the client's business process.
-the organization culture
ALL THESE WILL HELP YOU TO GET THE BEST FIT
FOR THE CLIENTS.
==============================
*CONTINUAL MARKETING / PROSPECTING IS VERY IMPORTANT.
*STAYING CLOSE WITH YOUR CLIENTS IS A MUST.
==========================================
It will take 18/24 months of sustained effort
to create visibility/credibility / plus continual income.
################################################## ###
To define your services, you can use this material.
With more offices , covering all sectors, employing the best consultants and systems in the country we have become the recruitment partner of choice for some of COUNTRY 's largest and most successful companies.
"What can we do for you?"
Permanent Recruitment: Sourcing the best candidates possible for permanent positions across all sectors.
Contract/Temporary Recruitment: Supplying temporary workers on our payroll for long or short term contracts, enabling your business the flexibility to source staff as and when required.
International Recruitment: Recruiting specialist professional, trades and general workers from across ....... for Permanent, Temporary and Contract positions.
HR Solutions: Full Vendor Management, Project Management & Outsourcing using a team of Highly skilled HR Professionals.
Office Specialists: We have a database of office professionals, for short and long term contracts covering reception and specialist admin and accounts positions ensuring your business can react to change rapidly when people leave, are absent or to deal with heavy workloads.
"Sending Quality CVs - How do they do it?"
The Expertise
Employing some best recruitment consultants, all experts within their respective fields, our consultants have been trained to the highest professional and ethical standards to ensure they deliver effective innovative and effective recruitment solutions for you at all times.
The Technology
X Recruitment has invested in the best recruitment and IT Systems, allowing us to manage your recruitment process effectively and efficiently. Our database currently holds over X candidates and is growing on a daily basis, with each candidate contactable, at the touch of a button.
The Resourcing Techniques
Advertising jobs can be very frustrating and costly for you. We know how and where to advertise your vacancies ensuring the best response from the best candidates. We have access to the best recruitment websites nationally and internationally and advertise in the national and local press regularly, targeting the widest audience possible for your jobs.
"They’re not looking"
Sometimes the best candidates are not actively looking for a new job. We know how to target these passive candidates, to give you access to the best people possible for your jobs.
The Nationwide Presence
With more ASSOCIATES than any other recruitment agency , we truly are only recruitment agency with a nationwide presence. In addition to this we employ the services of ................ recruitment vendors across ........................
The Quality
We carry out our work efficiently, effectively and to the highest ethical standards, we are a member of the National Recruitment Federation and adhere to their code of conduct. We are an ISO 9001 quality assured company.
"A full range of Recruitment Solutions"
Standard Recruitment Solution:
Most Recruitment Agencies currently operate on a "contingency" basis, also referred to as "No win, No fee". This means you don't owe anything unless one of our candidates has successfully started a new job in your business. We will usually compete with one or more agencies on the same jobs. Competition is a good thing, but it also means you will pay more in the end, as recruitment agencies have to build into their fees the risk of not filling the position. At X Recruitment, we offer this standard recruitment solution, but we also have alternatives which offer both better value for money and a better service through our "Exclusive" and "Retained" partnership deals.
Exclusive Partnership:
In our "Exclusive Partnership" solution, you commit to give us advanced notice on any new job in your business (or in a specific area, for example IT or Finance), and we in turn commit to sending you a number of quality CVs within a pre-agreed timeframe. It is in our interest to work on these types of positions very quickly, as we have limited time to send you the right CV, which in turn benefits you, by reducing administration time and costs, and by getting your vacancies filled much faster (on average, positions are filled 40% faster through exclusive partnership than through the standard solution). This option is still a "contingency" solution, so you do not owe anything unless one of our candidates has started a new job in your company. We can offer better value placement fees because of the commitment you make to us and our increased confidence in filling the position. This does not mean you cannot deal with other agencies, simply that we get at least an agreed head start on your new vacancies.
Retained Partnership:
This is our latest offering, and combines the best value for money with the best service. If you are not familiar with the principles of retained recruitment, it is a popular recruitment solution which has been offered in the country for some time. It involves a similar agreement to the "Exclusive Partnership" solution, but at an even lower fee, if you are happy to offer a higher commitment to your partnership with us.
For more information, feel free to contact OUR office or email us on .......................for general hours
================================================== ======
1.If you have no solid experience in recruitment or BPO exposure,
you should employ someone with that background.
2.The fees are charged to the client and the applicant pay no fees at all.
The fees varies with the size of the tasks/ positions/ availability of the talent.
[IT VARIES FROM 15% TO 25% OF THE TOTAL ANNUAL PACKAGE FOR THE POSITION.]
3.I would suggest, we will take the manpower consultancy, as a separate exerise
next when we settle the recruitment agency.
################################################## ###
From India, Mumbai
hi leo
Thanks for your valuable information,i mean you have explained the process in great deal.I hope people will understand the pain,procedure,hardwork and etc to put for starting a consultancy..
And from my experience i can suggest members that "how strong they are commited to their dream of consultancy"..A site of this kind really makes others dream easy..
Before starting a consultancy have a strong basic business plan.without business plan i suggest it wont workout..There are lot of websites which allows you to sketch a business plan.
First Research the Business,Have an idea of yours and the take guildlines from senoirs and well wishers
From India, Delhi
Thanks for your valuable information,i mean you have explained the process in great deal.I hope people will understand the pain,procedure,hardwork and etc to put for starting a consultancy..
And from my experience i can suggest members that "how strong they are commited to their dream of consultancy"..A site of this kind really makes others dream easy..
Before starting a consultancy have a strong basic business plan.without business plan i suggest it wont workout..There are lot of websites which allows you to sketch a business plan.
First Research the Business,Have an idea of yours and the take guildlines from senoirs and well wishers
From India, Delhi
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