Dear Seniors,
Our employees face problem when they approach to ESI dispensary for medicines as per the prescription issued by the doctor. In most cases the medicines are not available. The dispensary people say that they will order the medicine and the same shall be available in 2-3 weeks. But a patient can not wait till date. He has to purchase medicine from medicine shops. My question is if due to unavailability of Medicine in dispensary if a IP patient purchase medicine from outside, can he claim reimbursement thereafter and if yes what is the procedure, else if he doesn't have money to procure than what is the option left for him.
From India, Mumbai
Our employees face problem when they approach to ESI dispensary for medicines as per the prescription issued by the doctor. In most cases the medicines are not available. The dispensary people say that they will order the medicine and the same shall be available in 2-3 weeks. But a patient can not wait till date. He has to purchase medicine from medicine shops. My question is if due to unavailability of Medicine in dispensary if a IP patient purchase medicine from outside, can he claim reimbursement thereafter and if yes what is the procedure, else if he doesn't have money to procure than what is the option left for him.
From India, Mumbai
Dear Anand,
Please raise the grievance on the ESIC Portal. Your grievance should be addressed by ESIC RO and if not resolved keep sending them reminders for the same, Highlight this issue in Local newspapers, and write to the PMO office.
Somebody should raise their voice against this injustice from ESIC. we are paying to them regular contributions and it is there duty to provide services under the social security act.
From India
Please raise the grievance on the ESIC Portal. Your grievance should be addressed by ESIC RO and if not resolved keep sending them reminders for the same, Highlight this issue in Local newspapers, and write to the PMO office.
Somebody should raise their voice against this injustice from ESIC. we are paying to them regular contributions and it is there duty to provide services under the social security act.
From India
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