Dear All
I got interview for an american based company in Chennai. The onsultant told that the employer will call me for a Phone meeting. I request my collegues of this forum to elucidate how to attend this Phone interview.
With regards
Trisha
HR Professional
From India, New Delhi
21I got interview for an american based company in Chennai. The onsultant told that the employer will call me for a Phone meeting. I request my collegues of this forum to elucidate how to attend this Phone interview.
With regards
Trisha
HR Professional
From India, New Delhi
I got interview for an american based company in Chennai. The onsultant told that the employer will call me for a Phone meeting. I request my collegues of this forum to elucidate how to attend this Phone interview.
Hi Trisha,
First of all, all the best for your telephonic Interview.
Nice to hear , you got an nice offer for tele. interview for an American based company. So, you got this offer thro' consultant, right. On taking telephonic interview , what is your problem? Nowadays, most of the companies are conducting telephonic interview, rather than conducting direct interview. They feel to control time reduction and cost reduction.
The Advantage of taking telephonic interview is : They won't take much time for an interview. They directly get on to concept , what they expected with the candidate ( eg: communication skills, American accent, Voice , listening and give proper reply, be honest on saying, etc..)
One more, You are going to take interview from your place, so there will be no pressure arose you.
While taking tele. interview, greet them , don't murmur, speak loud but don't make scare the interviewer, get in to concept asap. etc..
Before taking telephone interview, take a glass of water and relax urself .
All the best!!!
Regards,
Saravana
Executive - HR
From India, Madras
Hi Trisha,
First of all, all the best for your telephonic Interview.
Nice to hear , you got an nice offer for tele. interview for an American based company. So, you got this offer thro' consultant, right. On taking telephonic interview , what is your problem? Nowadays, most of the companies are conducting telephonic interview, rather than conducting direct interview. They feel to control time reduction and cost reduction.
The Advantage of taking telephonic interview is : They won't take much time for an interview. They directly get on to concept , what they expected with the candidate ( eg: communication skills, American accent, Voice , listening and give proper reply, be honest on saying, etc..)
One more, You are going to take interview from your place, so there will be no pressure arose you.
While taking tele. interview, greet them , don't murmur, speak loud but don't make scare the interviewer, get in to concept asap. etc..
Before taking telephone interview, take a glass of water and relax urself .
All the best!!!
Regards,
Saravana
Executive - HR
From India, Madras
Hi Trisha
It is great to know that your profile has been shortlisted for the telephonic interview. Most of the comapnies follow this system especially where there is an urgent requirement. In telephonic interviews mostly the employer wants to know about candidates technical suitability for the job and then how u present urself in the meeting (like how prompt ur in replying to the employer's questions, how communicative ur etc......)..
Do not be panicky..... Mostly if they feel that the candidate has satisfied their requirements then they shall discuss regarding the remuneration of the candidate or else they will inform that they shall get back to the candidate.......
Wish u all the very best......
Cheers
Sowmya
From India, Madras
It is great to know that your profile has been shortlisted for the telephonic interview. Most of the comapnies follow this system especially where there is an urgent requirement. In telephonic interviews mostly the employer wants to know about candidates technical suitability for the job and then how u present urself in the meeting (like how prompt ur in replying to the employer's questions, how communicative ur etc......)..
Do not be panicky..... Mostly if they feel that the candidate has satisfied their requirements then they shall discuss regarding the remuneration of the candidate or else they will inform that they shall get back to the candidate.......
Wish u all the very best......
Cheers
Sowmya
From India, Madras
Hi Trisha,
I usually conduct telephonic interviews. I would suggest the following things when giving tele interviews:
1. Drink a glass of water before the interview.
2. Keep a copy of resume in front of you. That should be the same resume which the recruiter has on the other side of phone.
3. Don't speak lightly and don't speak loudly too. Speak a nice manner; audible. The trick here is to keep the reciever at a proper distance from your mouth.
4. While giving interview, please make sure that there are no external disturbances like television, audio or road traffic.
5. Don't get panicky if any answer doesn't strike you in a second. Ask graciously for some seconds to think and then give your answer.
6. Greet the interviewer properly. Say - "thanks" and "have a nice day/evening" once the interview gets over.
I hope these small things would make the tele interview more effective.
If I have missed something, request to the seniors to add in.
Regards,
Ajay
From India, Chennai
I usually conduct telephonic interviews. I would suggest the following things when giving tele interviews:
1. Drink a glass of water before the interview.
2. Keep a copy of resume in front of you. That should be the same resume which the recruiter has on the other side of phone.
3. Don't speak lightly and don't speak loudly too. Speak a nice manner; audible. The trick here is to keep the reciever at a proper distance from your mouth.
4. While giving interview, please make sure that there are no external disturbances like television, audio or road traffic.
5. Don't get panicky if any answer doesn't strike you in a second. Ask graciously for some seconds to think and then give your answer.
6. Greet the interviewer properly. Say - "thanks" and "have a nice day/evening" once the interview gets over.
I hope these small things would make the tele interview more effective.
If I have missed something, request to the seniors to add in.
Regards,
Ajay
From India, Chennai
Dear Trish,
Greetings!
Tips for attending Telephonic Interview
THE INTERVIEWER'S ENVIRONMENT
Conference call
Very often interviews are conducted on a conference call. In such cases there may be more than one interviewer. They will introduce themselves in the beginning. Note their names and greet them depending on the time of day in their country.
Resume
The interviewer will have a copy of your resume in front of him. This will often be the base on which the interview takes off.
Eye contact
The interviewer cannot see you. For this reason you loose the advantage of body language, gestures and eye contact which often helps in convincing the interviewer.
Silent interviewer
Sometimes you may find that you are continuously talking without any response from the interviewer. Do not worry since, he is probably taking notes of what you are saying. In case you are doubtful you may ask him “ Am I making myself clear?” or “ Is that OK?” to elicit a response from him. Do not say "Hello, hello, are you there?"
Interviewee's Environment
Distractions
Eliminate all distractions around you. Keep a note pad handy. In the office do not take the call close to a noisy passage or corridor. At home do not take the call close to a television, dog barking or baby crying.
Resume
Keep a copy of your resume in front of you to help correlate any questions based on it.
Speech
The tone, pace and confidence with which you speak are the parameters that create an impression with the interviewer in the absence of eye contact.
Other People
If there are a few people near the telephone ensure that they do not whisper or talk to each other during the interview. This may give the interviewer an impression that some one is helping you with the answers.
PRACTICAL TIPS
These points have been put together after studying several interviews. They are covered under language, media and etiquette.
LANGUAGE
Interviewers Accent: In case you have difficulty in understanding the clients accent you could ask him to repeat the question by saying:
“I beg your pardon”
“ I didn't get you, could you repeat the question please”
“ I'm sorry the line isn't clear, could you repeat the question please”
The best way of getting tuned to accents is by listening to the BBC or CNN on TV. Do not use the same phrase repeatedly.
Local words: The use of local language words often confuses the interviewer. While he tries to interpret the word he misses most of what you are trying to get across. Words like “THEAK” “ AACHA” “HAA” could have a negative impact on the interviewer impression of the interviewee.
Rate of Delivery: The rate of speaking should generally be adjusted to match that of the interviewer. In USA and UK the normal rate of speaking is much slower than that in India. Also the slower you speak the greater attention you gain.
Clarity: Speak clearly and pronounce each word properly. Do not break off half way through a word or sentence. This not only confuses the interviewer but also irritates him besides reflecting badly on your communication skill.
COMMUNICATION MEDIA
Breath pick up: Do not hold the mouthpiece too close, the interviewer will hear you breathing. The distance of the month piece should be 2 to 3 inches from the mouth
Low volume sound: If you cannot hear do not shout the fault could be one way. Instead you may like to ask the interviewer whether he could hear you and at the same time tell him he can't be heard clearly.
Speaking: Speak in a distinct and relaxed tone. This will help the interviewer to accept your answers more easily. Any sign of tension in your voice could give the interviewer the wrong impression.
Listening: Do not rush to speak when the interviewer pauses or stops talking. Make sure he has finished what he wants to say before your respond.
Visualize: Try to visualize the interviewer while talking to him. This will help to put your answers in perspective.
TELEPHONE ETIQUETTE
Identify yourself: Give the name as clearly as possible. Spell your name if necessary. If your name is too difficult to pronounce give a short form that you'd prefer the interviewer to use. This helps in building rapport.
Names: Be sure you get the interviewer name right. You could ask for the spelling and pronunciation if required.
Greeting: Wish the interviewer his time of the day - not your time of day..
Politeness: Being polite to the interviewer is the minimum courtesy you can extend. Wherever appropriate use the words “Please”, “Thank you”, “Sorry” etc.
Small talk: Learn to engage in small talk about the weather or other things. The interviewer will start this way out of politeness and then set the pace.
Clarifications: You could paraphrase a question to get clarification if necessary. A direct way could be to say “ Sorry ”; I didn't get you, could you please explain what you mean by...
Doubts: If you are not confident about something it is better to be truthful and say that you are not sure. This is because you are likely to get cross-examined.
Thinking Time: Ruminate over the question and take your time replying. Avoid hesitating and using words like “er” “um” “uh” etc. This reflects your nervousness and lack of confidence.
Call End: You could sign off by saying -“It was nice talking to you. Thank you”
Rgds,
John N
From India, Madras
Greetings!
Tips for attending Telephonic Interview
THE INTERVIEWER'S ENVIRONMENT
Conference call
Very often interviews are conducted on a conference call. In such cases there may be more than one interviewer. They will introduce themselves in the beginning. Note their names and greet them depending on the time of day in their country.
Resume
The interviewer will have a copy of your resume in front of him. This will often be the base on which the interview takes off.
Eye contact
The interviewer cannot see you. For this reason you loose the advantage of body language, gestures and eye contact which often helps in convincing the interviewer.
Silent interviewer
Sometimes you may find that you are continuously talking without any response from the interviewer. Do not worry since, he is probably taking notes of what you are saying. In case you are doubtful you may ask him “ Am I making myself clear?” or “ Is that OK?” to elicit a response from him. Do not say "Hello, hello, are you there?"
Interviewee's Environment
Distractions
Eliminate all distractions around you. Keep a note pad handy. In the office do not take the call close to a noisy passage or corridor. At home do not take the call close to a television, dog barking or baby crying.
Resume
Keep a copy of your resume in front of you to help correlate any questions based on it.
Speech
The tone, pace and confidence with which you speak are the parameters that create an impression with the interviewer in the absence of eye contact.
Other People
If there are a few people near the telephone ensure that they do not whisper or talk to each other during the interview. This may give the interviewer an impression that some one is helping you with the answers.
PRACTICAL TIPS
These points have been put together after studying several interviews. They are covered under language, media and etiquette.
LANGUAGE
Interviewers Accent: In case you have difficulty in understanding the clients accent you could ask him to repeat the question by saying:
“I beg your pardon”
“ I didn't get you, could you repeat the question please”
“ I'm sorry the line isn't clear, could you repeat the question please”
The best way of getting tuned to accents is by listening to the BBC or CNN on TV. Do not use the same phrase repeatedly.
Local words: The use of local language words often confuses the interviewer. While he tries to interpret the word he misses most of what you are trying to get across. Words like “THEAK” “ AACHA” “HAA” could have a negative impact on the interviewer impression of the interviewee.
Rate of Delivery: The rate of speaking should generally be adjusted to match that of the interviewer. In USA and UK the normal rate of speaking is much slower than that in India. Also the slower you speak the greater attention you gain.
Clarity: Speak clearly and pronounce each word properly. Do not break off half way through a word or sentence. This not only confuses the interviewer but also irritates him besides reflecting badly on your communication skill.
COMMUNICATION MEDIA
Breath pick up: Do not hold the mouthpiece too close, the interviewer will hear you breathing. The distance of the month piece should be 2 to 3 inches from the mouth
Low volume sound: If you cannot hear do not shout the fault could be one way. Instead you may like to ask the interviewer whether he could hear you and at the same time tell him he can't be heard clearly.
Speaking: Speak in a distinct and relaxed tone. This will help the interviewer to accept your answers more easily. Any sign of tension in your voice could give the interviewer the wrong impression.
Listening: Do not rush to speak when the interviewer pauses or stops talking. Make sure he has finished what he wants to say before your respond.
Visualize: Try to visualize the interviewer while talking to him. This will help to put your answers in perspective.
TELEPHONE ETIQUETTE
Identify yourself: Give the name as clearly as possible. Spell your name if necessary. If your name is too difficult to pronounce give a short form that you'd prefer the interviewer to use. This helps in building rapport.
Names: Be sure you get the interviewer name right. You could ask for the spelling and pronunciation if required.
Greeting: Wish the interviewer his time of the day - not your time of day..
Politeness: Being polite to the interviewer is the minimum courtesy you can extend. Wherever appropriate use the words “Please”, “Thank you”, “Sorry” etc.
Small talk: Learn to engage in small talk about the weather or other things. The interviewer will start this way out of politeness and then set the pace.
Clarifications: You could paraphrase a question to get clarification if necessary. A direct way could be to say “ Sorry ”; I didn't get you, could you please explain what you mean by...
Doubts: If you are not confident about something it is better to be truthful and say that you are not sure. This is because you are likely to get cross-examined.
Thinking Time: Ruminate over the question and take your time replying. Avoid hesitating and using words like “er” “um” “uh” etc. This reflects your nervousness and lack of confidence.
Call End: You could sign off by saying -“It was nice talking to you. Thank you”
Rgds,
John N
From India, Madras
Dear Members Thanks a lot Mr.John and Ajay. It is really informative and thought provoking. I am enjoying to be a CITE HR Member Cheers Trisha HR Professional
From India, New Delhi
From India, New Delhi
Dear Trisha,
Congrats.
I am sorry for the delay since i saw ur posting just now & i am not sure whether u finished the telecon or not.
Anyway i would like to add my points to take up the telecon, the first & foremost would be -- please attend the call immediately when the panel member call u. otherwise that will creat a black mark on ur part. i am sure they would have given u the slot for telecon(eg between 4:00Pm &5:00PM) . in that case make urself free from other work & attend the call. Coz we face lots of problem when we arrange for telecon- candidate dont respond properly, they disconnect the call....
Prepare yourself well for the telecon...
All the very best..
Leena Nambiar
/ 
Chennai
From India, Madras
Congrats.
I am sorry for the delay since i saw ur posting just now & i am not sure whether u finished the telecon or not.
Anyway i would like to add my points to take up the telecon, the first & foremost would be -- please attend the call immediately when the panel member call u. otherwise that will creat a black mark on ur part. i am sure they would have given u the slot for telecon(eg between 4:00Pm &5:00PM) . in that case make urself free from other work & attend the call. Coz we face lots of problem when we arrange for telecon- candidate dont respond properly, they disconnect the call....
Prepare yourself well for the telecon...
All the very best..
Leena Nambiar
Chennai
From India, Madras
Dear Ms Trisha
Please read this article on tips for attending phone interview. Hope it helps. All the best for your interview.
1. Ensure that you are not involved in anything else at the time of giving interview and that there are no background noises to disturb the interview process.
2. Sit with a copy of your resume -- for reference
3. It's important that you are available on time for the interview. Where possible, schedule the interview for the time you know you would be available and comfortable to take the interview.
4. Be confident - not over-confident. There is no substitute for confidence. Its noticed at every level.
5. Don't reschedule the interview multiple times.
6. Be thorough with your subject. It leaves a very bad impression to say that you could not prepare for the interview and would like to reschedule because of this.
7. Try to respond to questions within 60 seconds. You don't want to be monosyllabic, but lengthy responses will make the employer lose interest and you might lose your own focus.
8. Listen and respond to answers directly. If you are unclear about a question, ask for clarification.
9. Be prepared to discuss how what you've done in the past will affect how you'll perform in your future position. Give examples that show your value to the company and job.
10. Prepare yourself by understanding the business of the company you are applying in, what skill set they are looking for, what do you want to achieve, what you are looking for from the company.
11. It's generally not a good idea to be stiff with your salary expectations. However, its reasonable to let your salary expectations known when asked for.
12. Ensure that you have all details of all your earlier projects with you. Its not good to say 'Sorry, I can't recollect what I did on that project.
13. Don't take help of anyone during the interview.
14. Thank the interviewer for his valuable time and considering you for the opening.
From United States, Middleton
Please read this article on tips for attending phone interview. Hope it helps. All the best for your interview.
1. Ensure that you are not involved in anything else at the time of giving interview and that there are no background noises to disturb the interview process.
2. Sit with a copy of your resume -- for reference
3. It's important that you are available on time for the interview. Where possible, schedule the interview for the time you know you would be available and comfortable to take the interview.
4. Be confident - not over-confident. There is no substitute for confidence. Its noticed at every level.
5. Don't reschedule the interview multiple times.
6. Be thorough with your subject. It leaves a very bad impression to say that you could not prepare for the interview and would like to reschedule because of this.
7. Try to respond to questions within 60 seconds. You don't want to be monosyllabic, but lengthy responses will make the employer lose interest and you might lose your own focus.
8. Listen and respond to answers directly. If you are unclear about a question, ask for clarification.
9. Be prepared to discuss how what you've done in the past will affect how you'll perform in your future position. Give examples that show your value to the company and job.
10. Prepare yourself by understanding the business of the company you are applying in, what skill set they are looking for, what do you want to achieve, what you are looking for from the company.
11. It's generally not a good idea to be stiff with your salary expectations. However, its reasonable to let your salary expectations known when asked for.
12. Ensure that you have all details of all your earlier projects with you. Its not good to say 'Sorry, I can't recollect what I did on that project.
13. Don't take help of anyone during the interview.
14. Thank the interviewer for his valuable time and considering you for the opening.
From United States, Middleton
Hi Trisha,
Its nice that you are selected for the final rounds of interview. The quick suggestions by the citehr community given to your questions are really helpfull to you i guess. Meanwhile i suggest you to visit www.socialcomplianceauditors.com website and find the interview questions that anybody can face in the interviews very oftenly. The questions are really helpfull.
With Warm Regards
Karthik Reddy
9966389639
From India, Mumbai
Its nice that you are selected for the final rounds of interview. The quick suggestions by the citehr community given to your questions are really helpfull to you i guess. Meanwhile i suggest you to visit www.socialcomplianceauditors.com website and find the interview questions that anybody can face in the interviews very oftenly. The questions are really helpfull.
With Warm Regards
Karthik Reddy
9966389639
From India, Mumbai
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