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B K BHATIA
455

If your company is not driven by HR policies, you may continue to face similar type of problems. I may, therefore, advice you to frame policy guidelines on each type of issue you experience & release these policies after approval by the management for information of all employees. Thereafter, create HR processes (automated/ manual) to implement these policies. If you want to be an effective HR resource, introduce transparency in your environment by making it process-driven.
Small companies, with good HR policies & processes (called HR practices), find it easy to grow. And IT companies, in particular, make it still more easier through automation of these processes.
The above advice is based on 4 decades of experience, but to follow it in practice tremendous effort is needed. If ready for the same, you'll be a successful HR professional.

From India, Delhi
Binod Kumar Jha
7

Dear Juhi,
You have been adequately advised by so many colleagues from HR. I would like to put things differently. The problems listed by you ar
1.Late coming.
2. Employees went from office for their personal work during office hours without informing me.
3. Take unnecessary leaves from the office.
4. Do not corporate with each other.
5. Office divided in groups and no one is happy to communicate with each other.
6. One of the employee thinks that she is the best in the office and do not consider me as a HR.
Appreciate And Validate
e:-

From India, Delhi
Binod Kumar Jha
7

Sorry..it got wrongly sent

-------------------------------------

You said, this is the first HR. It means the company is new. The group dynamics in any new group/company is always like this. New people from different backgrounds/companies have come together and are trying to settle down. It is called an amorphous group, with each member trying to measure out the other. Very normal. Take it easy.

1. Slowly try and formulate your HR policy in consultation with the boss. It has to be aligned to the vision and mission objectives set out by the management.

2. Try and percolate/disseminate this policy amongst the employees through all communication means ..Notice Boards, mails, company intra net.

3. As an HR person, try to be patient, reason out with employees without being argumentaive, position yourself not as their adversary but as the one who would try and facilitate their induction and settling down.

4. Arrange for a get together as a team building exercise.

5. They dont treat you as HR!! You are the appointed and undisputed HR.There is no doubt and you dont need to prove it. HR is both a visible and invisible face of the company. Be patient, considerate, ask them their problems, resolve issues. And you will be rewarded by their support in the coming days.

6. Coming late -- I am sure you have the time attendance system--magnetic or biometric. I suggest, have biometric, as it cannot be bypassed. Make salary based on this. HR policy should deal with other variables--going early/coming late/taking written permission/etc. Once salary gets deducted, things will fall in place. Show their attendance MIS to the boss. There will be supervisors/line managers too?

7. Dont get into the insecurity about some girl not giving your due. HR will have no Ego. Suppress it and be good to her. You will get your dues.

The organization has to be built and you have to be the mason. It is easy to change jobs, run away from problems, but difficult to build it brick by brick. Once you are able to it, you will have the satisfaction that you cannot measure now. Be polite but firm. Be tactful. Be a quick learner. Do not run to the boss for every small issue...he has hired you to help him sort things out and you need to prove that he was right in selecting you. Cheer up!!

I wish you the best.

From India, Delhi
Juhi Kardam
1

Dear Binod,
Yes you are right, that things will take time to change. Now i can see that things are changing around me. I choose the option to be patient and my seniors as well as other employees admires it. Things are changing but surely by the passage of time everything will get changed from mismanagement to management.

From India, Chandigarh
Saritapareek
1

Hello Juhi,

I faced the same problem when i joined my company as a first HR. The thing is employees think HR is a person who will keep eye on them, will make policies & rules to trouble them so they don't accept us and even we as HR we also want to control employees, frame big list to do's & don'ts. But think as a employee what you want in your work place, what will be your expectations from your senior HR manager etc. My suggestion is

1) first sit with your boss & try to understand his vision for the company & then frame policies.

2) Have an employees survey which will include questionnaire like are they satisfied with leave polices, reward policies, kind of work & work environment etc, but don't ask them to write their name as they will not give the true feedback if name will be asked.

3) Be patient & friendly with them but not too personal.

4) Every company have limited PL, CL & SL. Talk with your boss that leave should be granted by the respective managers only as they are working with that employee & they are in better position to tell whether work will be effected or not & HR should be in CC so as to record the leave for salary preparation.

5) Last quitting job is easy is there any grantee that you will not face any problem in your new job. So better face it now & give time to yourself & employees too.

Hope thing will be good will you in future.

From India, Mumbai
umalme
12

You must have recovered by now. Now what ever issues you think are there. Please make a sheet of it and do brain storming to solve each one find best solution and apply. Initial two three months it looks that no body is paying attention to you. But it overcome over time.
Best of luck all.

From India, Delhi
mkandukuri
12

Dear Juhi,
Instead of starting your interaction with discipline, why dont you start it with some fun and bonding initiatives. To be successful HR, your team need to back you always. So build in trust with your team first and gradually, whatever policies you make they will abide by.
Best Wishes,
Murali

From India, Hyderabad
greatamol2007
1

Completely agreed with the Mkandukuri. You can start the office by small games n all for employee enagement programme. game should be team games so Employees have to be one team to win . Some times games should be in depends on General knowledge so the employees will have to ask each others for their knowledge and discussed the same in groups. Day by day the game wll be the interesting part of their office life and late coming will be managed to some Extent .
Take a meeting for all employees and explain them how ESIC on duty will work . If Employee is going to personal work without informing HR and if something wrong accidentaly happend then company will not able to support from the ESIC. Employee has to bare the expencess for the same. Form 36 for ESIC will not be provided

From India, Mumbai
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