Dear friends,
Thank You for all your kind words for my previous posting on Retail Customer Service. My earlier posting is a combination of Customer Service and Selling Skills. I hope some of customizing an using with your Trainees.
I made exclusive Module on Retail - Customer Service, which only deals with service aspects for frontline staff. This can be easily run without much customization. This time I would able to incorporate stories and vidoes this time. Unfortunately I wouldnt able to attach Videos because of huge size. If someone is serious about running this Module do contact me for these videos. I will be more than happy to help you out.
Thank you for your continious posts and sharing your work here.
Enjoy the learning.[/QUOTE]
From India, Mumbai
Thank You for all your kind words for my previous posting on Retail Customer Service. My earlier posting is a combination of Customer Service and Selling Skills. I hope some of customizing an using with your Trainees.
I made exclusive Module on Retail - Customer Service, which only deals with service aspects for frontline staff. This can be easily run without much customization. This time I would able to incorporate stories and vidoes this time. Unfortunately I wouldnt able to attach Videos because of huge size. If someone is serious about running this Module do contact me for these videos. I will be more than happy to help you out.
Thank you for your continious posts and sharing your work here.
Enjoy the learning.[/QUOTE]
From India, Mumbai
This seems to be quite an old but excellent post, however i would appreciate if i could get the videos at
perhaps anybody else in this forum who already got the videos could kindly share.
Thanks
Maanu
From India, Mumbai
2Thanks
Maanu
From India, Mumbai
Dear Anil
Very good presentation brought out in a lucid style. I appreciate your efforts and compilation. Keep it up
If possible you can share videos and stories to my email id . Thanks in advance
Thanks and best wishes
Ram K Navaratna
From India, Bangalore
Very good presentation brought out in a lucid style. I appreciate your efforts and compilation. Keep it up
If possible you can share videos and stories to my email id . Thanks in advance
Thanks and best wishes
Ram K Navaratna
From India, Bangalore
hi everyone
i am trainer with a the largest postal company here in my country. the training section in the human resource department is a new department thus i am also new to this training position.
i have been tasked with carrying out the Traiining Need Assesment for the company thus to prepare training modules in the forms of powerpoint presentations from the Customer Care Training Manual.
I would appreciate it if someone can forward me information and ppt. on customer care espescially in postal services companies.
From Papua New Guinea
i am trainer with a the largest postal company here in my country. the training section in the human resource department is a new department thus i am also new to this training position.
i have been tasked with carrying out the Traiining Need Assesment for the company thus to prepare training modules in the forms of powerpoint presentations from the Customer Care Training Manual.
I would appreciate it if someone can forward me information and ppt. on customer care espescially in postal services companies.
From Papua New Guinea
Thanks for the customer engagement pps. It was great and I think it would even better with the videos. Can you please send me the videos to my mail mkumenon@gmail.com? It will be a great tool to train customer service as I am a trainer in a Public Sector Bank. Thanks in advance.
From India, Bangalore
From India, Bangalore
Hi Anil,
Thanks a lot for the PPT and its wonderful. can you please share the video files. Could you please share the same at malpanimansha@gmail.com or a link where I can download the same. Would highly appreciate.
Regards,
Mansi
From India, Hyderabad
Thanks a lot for the PPT and its wonderful. can you please share the video files. Could you please share the same at malpanimansha@gmail.com or a link where I can download the same. Would highly appreciate.
Regards,
Mansi
From India, Hyderabad
Hey Anil,
Really engaging presentaton! :) It would be of great help if you could share the videos at tolani.krati@gmail.com. It's kind of urgent so would really appreciate if you can do that at the earliest.
Guys, if anyone else has already recd. the videos, pls share urgently.
Thanks in advance!
Regards,
Krati
From India, Mumbai
Really engaging presentaton! :) It would be of great help if you could share the videos at tolani.krati@gmail.com. It's kind of urgent so would really appreciate if you can do that at the earliest.
Guys, if anyone else has already recd. the videos, pls share urgently.
Thanks in advance!
Regards,
Krati
From India, Mumbai
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Improving Customer Service.ppt
Customer Service Tools.pdf
Celebrating Customer Service 2000.zip