ICICI to launch interactive internet banking
Private sector ICICI Bank plans to launch a new interactive internet banking concept to give customers the touch and feel of a real branch, a top company executive said today.
"The power of the internet has not been unleashed completely. Internet banking has been a passive transaction tool. We are planning to launch a new concept which would make internet banking more interactive for customers," ICICI Bank Executive Director V Vaidyanathan told reporters on the sidelines of a CII summit on retail here.
The concept would have a virtual teller, branch manager and receptionist, among others, which would give customers a touch and feel of a real branch with the help of navigational tools, he said.
The country's largest private sector lender has not yet chosen a name for the new initiative, but it would be launched by the year-end, Vaidyanathan said.
ICICI Bank is also running a campaign asking customers to 'Just Step In', which would help it deal with customers in a better way, he said.
"Through Just Step In, we are asking customers to walk into the bank. This concept will help us to deal with them better."
The lender was expecting an increase in footfalls with this concept, he added.
From India, Ahmadabad
7Private sector ICICI Bank plans to launch a new interactive internet banking concept to give customers the touch and feel of a real branch, a top company executive said today.
"The power of the internet has not been unleashed completely. Internet banking has been a passive transaction tool. We are planning to launch a new concept which would make internet banking more interactive for customers," ICICI Bank Executive Director V Vaidyanathan told reporters on the sidelines of a CII summit on retail here.
The concept would have a virtual teller, branch manager and receptionist, among others, which would give customers a touch and feel of a real branch with the help of navigational tools, he said.
The country's largest private sector lender has not yet chosen a name for the new initiative, but it would be launched by the year-end, Vaidyanathan said.
ICICI Bank is also running a campaign asking customers to 'Just Step In', which would help it deal with customers in a better way, he said.
"Through Just Step In, we are asking customers to walk into the bank. This concept will help us to deal with them better."
The lender was expecting an increase in footfalls with this concept, he added.
From India, Ahmadabad
Hello,
We provide help to Financial Services companies, institutions in the following business areas;
Our service offerings cove the following business areas.
Banking
Life Insurance
Non Life Insurance
Capital Markets
Mutual Funds and other Financial Institutions
Our services include;
1. Data Digitization
- Documents Digitizing: paper-to-Digital/soft formats
- Document processing, Format conversions
- Data/Image capture, Data entry, Data processing, Data integration
2. Back-office Process services
- Billing, invoicing, collections, Order processing
- Business Transcription services (Voice-to-text, text-to-voice), Translations
- Emailing, Follow-ups, online/offline Chat/Messaging/answering etc.
- Accounting & Book Keeping
- Tax Preparation and Planning
- Payroll processing
- Reviews, Verification & Validations
3. Contact Center services
- Sales & Marketing, Lead Generation
- Product promotions & Business development
- Help Desk Services, Inquiry Handling
- Customer service & Call answering
- Technical Support
4. Financial Research & Analysis Services
- Equity, financial, and insurance research
- Market Research and Competitor research & Analysis
5. IT Services
- Business applications development, Maintenance & Support
- Web solutions, ERP, Business Intelligence, Systems integration, Upgrades, Enhancements
- IT Infrastructure Management, Maintenance, Support, Enhancements, Upgrades, Migrations etc.
6. Other Knowledge Process services
- Technical & Business communications
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Regards,
Gaurav
Alcove Technologies
Hitec-city, Hyderabad, India
Ph: +91 40 6644 5678/79 (office), +91 9393 66 5432 (Hand phone)
email:
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From India, Hyderabad
We provide help to Financial Services companies, institutions in the following business areas;
Our service offerings cove the following business areas.
Banking
Life Insurance
Non Life Insurance
Capital Markets
Mutual Funds and other Financial Institutions
Our services include;
1. Data Digitization
- Documents Digitizing: paper-to-Digital/soft formats
- Document processing, Format conversions
- Data/Image capture, Data entry, Data processing, Data integration
2. Back-office Process services
- Billing, invoicing, collections, Order processing
- Business Transcription services (Voice-to-text, text-to-voice), Translations
- Emailing, Follow-ups, online/offline Chat/Messaging/answering etc.
- Accounting & Book Keeping
- Tax Preparation and Planning
- Payroll processing
- Reviews, Verification & Validations
3. Contact Center services
- Sales & Marketing, Lead Generation
- Product promotions & Business development
- Help Desk Services, Inquiry Handling
- Customer service & Call answering
- Technical Support
4. Financial Research & Analysis Services
- Equity, financial, and insurance research
- Market Research and Competitor research & Analysis
5. IT Services
- Business applications development, Maintenance & Support
- Web solutions, ERP, Business Intelligence, Systems integration, Upgrades, Enhancements
- IT Infrastructure Management, Maintenance, Support, Enhancements, Upgrades, Migrations etc.
6. Other Knowledge Process services
- Technical & Business communications
- Legal process
- Education, Training & Development
We would be glad to help out, should your organization/ your Clients/ Associates/ Friends require any of our above services.
Regards,
Gaurav
Alcove Technologies
Hitec-city, Hyderabad, India
Ph: +91 40 6644 5678/79 (office), +91 9393 66 5432 (Hand phone)
email:
From India, Hyderabad
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