Hi,
I am thinking of revamping the pay structure of our BPO employees, and I am looking for suggestions for that.
I am thinking of introducing attendance allowance, loyalty bonus and performance linked incentives for that.
How will I go about designing the pay package if say, i want to design the pay package for Rs,10,000 per month? besides the basic, HRA and conveyance allowance, which part would remain fixed and which part would be variable?????
It would be good if you could help me out with this.
Thanks and regards,
Ayona

From India, Delhi
Hi! Ayona
Well i would tell you that wht kind of a bonus plan we follow in our company i dont know whether it would work for u or not.
1. We deduct 8.33% of their gross salary every month as bonus and is paid back to them on Dilwali. U can do this also adding your share of contribution along with their accumlated bonus.
2. Along with this what we generally do is, if an employee has completed his 1.5 yrs in the company he is given 8.33% of his annual CTC as Loyal Bonus and this is repeated every year (8.33% of the current CTC). U neednot do it every year. U can keep a limit for 3yrs or so.
3. Every month we plan for an outing sum where in the city itself. In this the company pays the 50% of the expenses of Ticket or anything. Food is on employee. Incase u want u can even include food. This is generally for employees who are from out state and dont know places around.
Hope i have helped u out.
Chitra

From India, Ahmadabad
Hi Ayona,
I also work in a BPO, We introduced a DIP (Deffered Income Plan)
DIP is a plan wherein you pay employees an incentive based on a few criterions like Performance, attendance, attrition. there are certian Individual & Team targets that the team needs to achieve for a given period of time.
The intent for a DIP was
To curb attrition/Planned -unplanned abesntiseem
To enhance performance
To build team performance
We were quite sucessful in all of the above
Let me know if you need more info on the same
Warm Regards
Carol S

From India, Mumbai
Hi Ayona, You can help me with your email address will mail the details... Warm Regards, Kinjal
From India, Mumbai
Hello,
We have close to around 60 (sixty) employees in our BPO division. I am revamping the pay structure and will be designing the incentives package for them.
Can anybody please throw light on DIP (Deferred Incentive Plan) and how can I go about it if I want to introduce it in my own organisation?
I have designed the pay package, please see the attached and let me know if I am on the right track. At this point of time, we would not be able to provide any insurance scheme to our employees!
I am however very keen on implementing the DIP in our organization.
Waiting for your suggestions!
Ayona

From India, Delhi
sorry, missed out the attachment
From India, Delhi
Attached Files (Download Requires Membership)
File Type: xls NEW PAY PACKAGE (Call center).xls (22.0 KB, 1285 views)

Hi Dear, Me is new to this community. I have a question, Where is the Incentive part of the CTC ? and how was it arrived upon ?
From India, Mumbai
hello guys!!!!
I am still waiting for your suggestions!!!! I have designed the pay package of our call center division, all I want to know is..........how would I go about if I want to design the incentives part? I am keen to know about DIP (Deferred incentive Plan) and how to go about it if I want to implement it in my org?
Can nobody throw any light on this? I am still waiting.
thanks and regards,
Ayona

From India, Delhi
Hi, Have attached the same,
From India, Mumbai
Attached Files (Download Requires Membership)
File Type: ppt DIP Doc.ppt (66.0 KB, 538 views)

Hi ,
I am looking for desiging Organisation structure for BPO. Please advice me best structure for BPO organisation alongwith designations & Bands.
I am also interested in various Plans like DIPS used by BPO , for successful running.
BPO i am builing up is for around 80 employees.
Please reply on urgetn basis.

From India, New Delhi
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