Hi,
I am thinking of revamping the salary structure for our BPO employees. How can I design the incentive plan for them? I am thinking of including the attendance allowance, some performance linked bonus, what else can I include to make it more lucrative for the BPO employees keeping in mind that they only look for hard cash??
Can u design one for me? i just want to get one idea, how can plan the entire salary package for an employee who is payed rs10,000 P.M.?
awaiting ur response,
AYona

From India, Delhi
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Hi Ayona,
Even m working out on incentive plans for our agents. Though their salaries range from 5k to 10k. We have planned to consider the following 3 parameters: Sales, Quality & Attendance (per month). This might b of some help to you.
Should there b any other parameter to be included in the same. I request the seniors to help me & Ayona in framing an incentive plan especially during this recession period.
Best regards,
Shilpa

From India, Bangalore
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Hi,

I am a UK resident planning to start a Call Center Business in Pakistan. I am a UI Developer myself.

I want to start a domestic Call Center offering inbound/outbound services like help desk support and telemarketing. Kindly help me understand how to secure projects/contracts.

Thanks and Regards,
Shariq
Contact: +44-7891873136

From United Kingdom, London
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