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Hello, Can anyone tell me what are the activities involved in employee engagement. majorly in BPO/KPO. Thanks
From India, Delhi
PA
1

Hi, Employees Realtions is like a bridge between manangement and employees. As long as employees are engaged in a right way they are productive. So you can include activites like having open houses with them to understand and take the feedback from them. Normally HR conducts Exit interviews, i feel stay interviews are more important than the exit interviews. Employees feel they belong to the organisation when they know whats happening with them and around them. Communicaiton will be big task for employee relations. you can have help management in dicliplinary process and handling grievances for the employees also in employee relations. you can include counselling employees also as part of ER.
From India, Bangalore
Hi,
Employee engagement simple states the way in which has these three things
1. Inspired by their work ("I want to do this"),
2. committed ("I am dedicated to the success of what I am doing"), and
("I love what I am doing").
A detailed study about employee engagement is given in the following link.
Employee engagement - Wikipedia, the free encyclopedia
Hope this might give you a small idea.
Regards,

From India, Madras
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