is there someone from the group who is currently connected with an insurance company? what are the usual training programs which you give your agents?
thanks in advance for those who intend to help me.
From Philippines, Imus
thanks in advance for those who intend to help me.
From Philippines, Imus
I worked in a International Insurance BPO.
Here we had General insurance training for a week, which gave the Team mmebers an over view of the Insurance in the client's country and company. Then they had a specialized training on the type of insurance they would deal with, ie pension fund, health, mortgages and etc.These courses were certified by an institution from Clients country and this added the crediblity to the team members as well as won better client recognition.
Hope this helps , in case you have some more questions relating to this, Please let me know.
Regards
(Cite Contribution)
From India, Mumbai
1859Here we had General insurance training for a week, which gave the Team mmebers an over view of the Insurance in the client's country and company. Then they had a specialized training on the type of insurance they would deal with, ie pension fund, health, mortgages and etc.These courses were certified by an institution from Clients country and this added the crediblity to the team members as well as won better client recognition.
Hope this helps , in case you have some more questions relating to this, Please let me know.
Regards
(Cite Contribution)
From India, Mumbai
I HAVE DEALT WITH A DOZEN INSURANCE COS. IN
AUSTRALIA LIKE AMP, ROYAL INSURANCE, COLONIAL ETC
AS AN EXTERNAL CONSULTANT.
THESE ARE THE POPULAR PROGRAMS.
SOME OF THE SOFT SKILLS THAT ARE OFTEN GIVEN
TO THE AGENTS, WHO ARE PRACTICALLY SMALL BUSINESSMEN
ON THEIR OWN.
WHO OFTEN LEAD THEIR BUSINESS.
-leadership skills
-----------------------------------------------------------
WHO HAVE TO SELL POLICIES
-sales skills [to sell ideas/concepts]
----------------------------------------------------------
WHO HAVE TO NEGOTIATE DEALS/ CONTRACTS
-negotiating skills
------------------------------------------------------------------------
WHO HAVE TO DEAL WITH ALL KINDS OF PEOPLE/PERSONALITIES
-interpersonal skills
------------------------------------------------------------------------------------------
WHICH IS THEIR MAIN TOOL
-communication [ oral/ written ]
----------------------------------------------------------------------------------
WHO HAVE TO MAKE PRESENTATION OF POLICIES/PLANS
-presentation
---------------------------------------------------------------------------------
WHO HAVE TO SERVICE CUSTOMERS
-customer service orientation
---------------------------------------------------------------------------------
WHO ARE BUSINESSMEN IN THEIR OWN RIGHTS
NEED UNDERSTANDING OF SIMPLE BUSINESS PLAN
Business planning.
-----------------------------------------------------------------------------
WHO MUST MANAGE TIME TO IMPROVE BUSINESS
Time Management
----------------------------------------------------------------------
WHO OFTEN USE TELEPHONE AS A MEANS OF COMMUNICATION
Professional Telephone Skills
------------------------------------------------------------------
WHO WRITE PROPOSALS OFTEN
Writing Winning Proposals
-------------------------------------------------------------
REGARDS
LEO LINGHAM
From India, Mumbai
AUSTRALIA LIKE AMP, ROYAL INSURANCE, COLONIAL ETC
AS AN EXTERNAL CONSULTANT.
THESE ARE THE POPULAR PROGRAMS.
SOME OF THE SOFT SKILLS THAT ARE OFTEN GIVEN
TO THE AGENTS, WHO ARE PRACTICALLY SMALL BUSINESSMEN
ON THEIR OWN.
WHO OFTEN LEAD THEIR BUSINESS.
-leadership skills
-----------------------------------------------------------
WHO HAVE TO SELL POLICIES
-sales skills [to sell ideas/concepts]
----------------------------------------------------------
WHO HAVE TO NEGOTIATE DEALS/ CONTRACTS
-negotiating skills
------------------------------------------------------------------------
WHO HAVE TO DEAL WITH ALL KINDS OF PEOPLE/PERSONALITIES
-interpersonal skills
------------------------------------------------------------------------------------------
WHICH IS THEIR MAIN TOOL
-communication [ oral/ written ]
----------------------------------------------------------------------------------
WHO HAVE TO MAKE PRESENTATION OF POLICIES/PLANS
-presentation
---------------------------------------------------------------------------------
WHO HAVE TO SERVICE CUSTOMERS
-customer service orientation
---------------------------------------------------------------------------------
WHO ARE BUSINESSMEN IN THEIR OWN RIGHTS
NEED UNDERSTANDING OF SIMPLE BUSINESS PLAN
Business planning.
-----------------------------------------------------------------------------
WHO MUST MANAGE TIME TO IMPROVE BUSINESS
Time Management
----------------------------------------------------------------------
WHO OFTEN USE TELEPHONE AS A MEANS OF COMMUNICATION
Professional Telephone Skills
------------------------------------------------------------------
WHO WRITE PROPOSALS OFTEN
Writing Winning Proposals
-------------------------------------------------------------
REGARDS
LEO LINGHAM
From India, Mumbai
Thanks so much for the help. This is really very important to me as I am new in the insurance industry. I also would like to take this opportunity as well to ask for your help iagain f you have related materials regarding this topic or the insurance in general.
Again, thanks a lot.
From Philippines, Imus
Again, thanks a lot.
From Philippines, Imus
The material used in all the programs were standard materials,
which I tailored for each company using their terminology and hence became the property
of these insurance cos.
I HAVE LISTED HEREBELOW TRAINING MATERIAL SUPPLIERS
WHICH YOU CAN BUY ONLINE, IF REQUIRED.
=================================
GROUP TRAINING MATERIAL
Everything you need to train and
develop your business team
www.basic-learning.com
---------------------------------------------------
thepeoplegrowers.com
----------------------------------------------------
www.fenman.co.uk/traineractive/
--------------------------------------------------
http://www.mta-international.com/
-------------------------------------------------
ALL KINDS OF SUPPORTING VIDEOS
www.videoarts.com/
----------------------------------------------------------------
http://www.cbtplanet.com/business_pr...altraining.htm
---------------------------------------------------------------------
businesstrainingworks.com
---------------------------------------------------------------------
http://www.siliconbeachtraining.co.u..._resources.htm
------------------------------------------------------------------------
http://www.worldwidelearn.com/busine...rse/index.html
---------------------------------------------------------------------------------
http://www.openmind-learning.co.uk/
OPEN MIND
Delphi House Deanfield Avenue
Henley - On - Thames Oxon RG9 1UE
Tel: 01491 411061 Fax: 01491 411531
E-mail:
---------------------------------------------------------------------
<link outdated-removed>
-----------------------------------------------------------------------------
http://www.getahead.uk.com/gw-soft-skills.htm
------------------------------------------------------------------------
http://www.businesstrainingworks.com/Samples.html
===============================================
regards
LEO LINGHAM
From India, Mumbai
which I tailored for each company using their terminology and hence became the property
of these insurance cos.
I HAVE LISTED HEREBELOW TRAINING MATERIAL SUPPLIERS
WHICH YOU CAN BUY ONLINE, IF REQUIRED.
=================================
GROUP TRAINING MATERIAL
Everything you need to train and
develop your business team
www.basic-learning.com
---------------------------------------------------
thepeoplegrowers.com
----------------------------------------------------
www.fenman.co.uk/traineractive/
--------------------------------------------------
http://www.mta-international.com/
-------------------------------------------------
ALL KINDS OF SUPPORTING VIDEOS
www.videoarts.com/
----------------------------------------------------------------
http://www.cbtplanet.com/business_pr...altraining.htm
---------------------------------------------------------------------
businesstrainingworks.com
---------------------------------------------------------------------
http://www.siliconbeachtraining.co.u..._resources.htm
------------------------------------------------------------------------
http://www.worldwidelearn.com/busine...rse/index.html
---------------------------------------------------------------------------------
http://www.openmind-learning.co.uk/
OPEN MIND
Delphi House Deanfield Avenue
Henley - On - Thames Oxon RG9 1UE
Tel: 01491 411061 Fax: 01491 411531
E-mail:
---------------------------------------------------------------------
<link outdated-removed>
-----------------------------------------------------------------------------
http://www.getahead.uk.com/gw-soft-skills.htm
------------------------------------------------------------------------
http://www.businesstrainingworks.com/Samples.html
===============================================
regards
LEO LINGHAM
From India, Mumbai
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