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yashodha-sd
I recently completed my MSW(HR) and have been working in a manufacturing plant for three months as an HR trainee. There are only 200 members in this plant, and I am the HR. My seniors didn't teach any process related to HR. I am making decisions individually. But they found mistakes and started scolding me in the call. How can I overcome this situation?
From India, Bengaluru
Dinesh Divekar
7879

Dear Yashoda SD,

It is good to note that you have secured a job as an HR Trainee. Congratulations!

Working all alone in the HR department can be challenging. When one works in a full-fledged HR Department, the subordinates are under the manager's wing. Additionally, there are peers from whom one can learn. In contrast, while working alone in the department, one gets exposed to the harshness of loneliness. However, this very harshness will make you strong. Never forget a famous quote: toughest of tough steel has to pass through the hottest of the hot fire. Therefore, continue with your employment without losing your spirit.

Scolding to juniors is common. It does not depend on whether one is working alone or with colleagues in the department. Look around, and you could find the HODs rebuking their juniors. Do you think that managers do not get reprimanded by the Directors or the MDs? They do, but they take the criticism in their stride, learn from it, and move on.

Yes, putting up with the reproachment is not easy. It can leave scars on one's mind. However, you may start making notes of why you were scolded, on what point you were scolded, and who scolded you. When you make notes, you can find a pattern. Avoid repeating the mistakes you made in the past.

Additionally, find out how you can be proactive. You need to be proactive in taking action as well as in your communication. Improve your record management practices and identify the scope to do cross-referencing. This will make your work easier.

Last, about the mismatch between your academics and the work exposure you are getting. The mismatch between what you learned in MSW and what is happening in the department could demotivate you. You may even curse yourself for doing MSW. However, now you cannot undo the past. Therefore, show perseverance and identify the scope to implement the knowledge you gained. Yes, this is a time-consuming process, but the implementation of knowledge will give you a sense of fulfilment and help you overcome the shortcomings of your job.

I wish you all the best!

Dinesh Divekar

From India, Bangalore
raghunath_bv
163

Dear Yashoda,

Navigating your role as a new HR trainee in a manufacturing plant with little guidance can be challenging. Here are steps to help you overcome the situation and succeed in your role:

1. Seek Feedback Constructively
Ask for Specific Feedback: When you are told you made a mistake, ask for specific details on what went wrong and how it can be corrected. This shows you are committed to improving.
Document Feedback: Keep a record of the feedback and mistakes pointed out. This will help you track your progress and ensure you don't repeat the same errors.

2. Self-Education and Research
Leverage Online Resources: Use reputable HR websites, online courses, and forums to learn more about HR processes and best practices. Websites like SHRM (Society for Human Resource Management) offer valuable resources.
Read Relevant Books: Books on HR management can provide in-depth knowledge. Some recommended ones are "HR from the Outside In" by Dave Ulrich, "The HR Scorecard" by Brian E. Becker, Mark A. Huselid, and Dave Ulrich, and "First Break All the Rules" by Marcus Buckingham and Curt Coffman.

3. Build a Support Network
Connect with Peers: Network with other HR professionals through LinkedIn or local HR associations. Joining groups and attending webinars can provide insights and support.
Mentorship: If possible, find a mentor within or outside your organization who can provide guidance and advice.

4. Develop a Structured Plan
Create Standard Operating Procedures (SOPs): Develop SOPs for common HR tasks. This ensures consistency and helps in reducing mistakes.
Regular Self-Review: Set aside time each week to review your work and identify areas for improvement

5. Communicate Proactively
Update Your Superiors: Regularly update your seniors about your progress, challenges, and plans. This can preempt some criticisms and show you are proactive.
Request Regular Check-ins: Ask for regular meetings with your supervisor to discuss your performance and get guidance.

6. Learn from Mistakes
Reflect on Errors: Take time to analyze what went wrong and how you can avoid similar mistakes in the future.
Implement Changes: Based on feedback, make necessary adjustments to your processes or approac
h.
7. Professional Development
Attend Workshops and Seminars: Participate in HR workshops and seminars to gain knowledge and network with other HR professionals.
Certifications: Consider pursuing HR certifications like SHRM-CP, PHR, or similar credentials to enhance your skills and credibility.

8. Seek Clarity
Clarify Expectations: Ensure you understand what is expected of you in your role. If job responsibilities are unclear, ask your supervisors for a detailed job description.
Prioritize Tasks: Focus on the most critical tasks first. If you're unsure, ask which tasks are highest priority.

9. Stay Positive and Patient
Maintain a Positive Attitude: Understand that mistakes are part of the learning process. Stay positive and patient with yourself as you grow into your role.

Stress Management: Practice stress management techniques such as mindfulness, exercise, or hobbies to maintain your mental well-being.

By taking these steps, you can improve your performance, gain confidence, and establish yourself as a competent HR professional in your manufacturing plant.

Thanks,

From India, Bangalore
jeevarathnam
639

Both Dinesh & Raghunath has given valid points.
I want add one more point.
It will give lot of value to your profile if you learn, experiment & get success alone. You will get lot of opportunities to learn from own mistakes & you may need some support. Get connected with learned & experienced people and seek their advises as well.

Wish you all the success for your success

From India, Bangalore
loginmiraclelogistics
1073

Realise the fact that you are a learner and we remain so throughout our career & life time. Don't expect they'll teach you. We can't stop learning. It's not possible to learn & master all nuances in the field by completing a course/degree or during a training period alone. Real time incidents are always a good teacher. Learn by experience and you'll become an expert later after few years. It's good that during your early career you come across such things. Imagine what if these things happens when you become a senior after few years. Take these things in your stride, don't worry too much. If you commit mistakes or mistakes happened are attributed to you, you take lessons from them and be alert not to commit mistakes. That will make you a good HR. HR career is full of challenges as you are 'dealing with humans not machines', machines work to rule, but humans work to break the rule. That's reality. Be & gain bold and face situations without shirking, seek guidance from experts (citeHR got plenty to offer for free), read references available online, talk to experts if need arises. Think thrice before taking decisions and it's important that should be in consultation with your seniors. As many times ego comes to play in decision making. Master all applied rules & regulations, arm them when you face challenges, that'll make you expert. You are free to discuss here any specific problems, sure you'll get appropriate guidance. All the very best.
From India, Bangalore
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