Dear Seniors,

We are in the process of designing a system where we can track the employees who leave early. I need your valuable suggestion on the same.

We are into a healthcare BPO service where employees are working in shifts. The problem is that the employees leave early or take half-day leaves (especially during night shifts), and there is no track of them. Basically, as per the company policy, they are supposed to take approval from their line managers, and the line managers, in turn, would inform the HR department. However, somehow the procedure is not effective either due to the negligence of the line managers or due to a communication gap. So, we have decided to involve the Security department and direct HR intervention in the approval process so that the department can track these employees.

Kindly suggest to me how I should start and take it further.

From India, Bangalore

See Arun. Placing a policy is very easy, but designing a checklist process for the same is difficult. I think you can take the following steps to keep a check on that up to a certain level:

1) Approval process is okay.
2) ID Card visibility - Make it mandatory.
3) Check-in and Check-Out time - to be mentioned by employees every day.
4) Security – Involve your security guard and give him the rights to stop an employee if not wearing an ID Card and not filling the entry.
5) Scrutiny of Register - Check the register daily and mark the blank entry with red.

You will have a large amount of dependency on Security for that purpose. See that your guards understand their weighted responsibilities.

From India, Mumbai

Hi Arun,

Some processes that can be followed:

1. Employees have to carry their swipe card every day. In and out timings should be recorded. Apart from this, attendance registers should be maintained for cross-checking.

2. If total working hours are less than 8 hours in a day, it is considered as half a day. The same should be deducted from their salaries.

3. Taking leaves without approval should be considered as Loss of Pay (LOP).

This will instigate some responsibilities in employees, as this will directly affect their salaries.

Regards,
Latha

From India, Mumbai

Dear Arun,

Please install a biometric fingerprint system for in and out entries. Instruct staff to register their fingerprint during entry and exit. This system will help you easily track them. You can purchase these biometric systems from "Precitron," available all over India.

With regards,
Pandiyarjan
Project Manager - GT Electronics

From India, Madras

If more than 50 employees, it is worth automating. The manual process is prone to errors, requires more involvement, increased inspection, is subjective, and involves meetings with many defaulters.

With automation, doors don't open without swiping. If they open, they record the time of the particular swipe. The process can be easily scaled to any number.

If this is not feasible, create a system of entry and exit (separately) by placing security guards. All entries and exits should be recorded along with basic employee identifier details. Load the data to Excel and analyze it. It is important, in this case, to rotate the security guards on a daily basis.



Hi Arun,

You can have a login system installed in their systems that is aligned with the intranet, from where you can extract the report. I hope most BPO organizations have such a system. Since it is dependent on others, involve them in correcting the system. Additionally, you can focus on task accomplishment rather than attendance if feasible, as task completion is important.

A good number of members from the group have responded. If you can inform others about the final system you have implemented, that would be great.

Thank you,
Sailaja

From India

Hi Arun,

As Pandiyarjan suggested, we can opt for a biometric fingerprint system for in and out entries. We can instruct the staff to register their fingerprint during check-in and check-out. This option also incurs a lower cost when compared to other technologies.

Goodbye

From India, Hyderabad

The best way to keep an eye on entry and exit of employees is to maintain records on a biometric fingerprint-based attendance marking system with electromagnetic locks on multiple gates. Another effective step would be to install a camera near the main entrance where the fingerprint machine is located.

I hope this solution will work and help address your concerns to a certain extent.

From India, Calcutta

Hi Arun,

To track the employees who are leaving early from the office, check the following things:

1. Conduct briefings for all employees, stating that any employee leaving early or taking half a day off without prior permission from superiors will be marked as Leave Without Pay (LOP).
2. Ensure they understand the need for the process to enhance productivity for their own benefit and for the company's growth.
3. Monitor the login and logout times through the phone installed with CMS. This report will help identify if the employee is repeatedly leaving early.
4. Educate them on the job's importance, which will lead to their satisfaction in knowing that someone is acknowledging their efforts. Also, teach them about professionalism in a corporate environment.

Regards,
S.P.R

From India, Bangalore

Certainly! Here is the corrected version of the user's input:

Ya, you can install a biometric attendance system in your office to capture the in and out times. This system will allow you to generate reports on early departures, latecomers, and employees who have not attended the office. CMS Computers Ltd. is providing this system.

Thanks,
Sunil Nipurte

From India, Pune

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