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Dear Friends,

As a recruitment consultant, I have often faced some serious issues from some HR professionals, and I feel concerned about the deteriorating ethical standards in the HR community.

These are as follows:

1. An URGENT position needing to be closed ASAP is put on "HOLD" soon after we have sent some very good and relevant profiles. (Maybe they have found what they were looking for, go ahead and search for that person's profile on their own.)

2. They stop giving feedback to the profiles sent after you have sent a sizable number of relevant profiles to another "URGENT" position. A week later, they declare it closed, with no explanation given.

3. The most relevant profile will always be "duplicate," even though no one has contacted the candidate for the position. There are a lot of other issues (asking for commission, using consultants to create a database of candidates, delayed payments, non-payments, etc.) where we have strong feelings of foul play and unfair/unethical practices, taking the poor consultant for a ride on various pretexts and sometimes openly.

The consultant bears the brunt as he does not wish to lose a client and be seen as being suspicious. Moreover, the consultants competing with each other have no way out but to give in to the whims and fancies of the clients and the HR professionals.

In our case, we dropped such clients immediately!

I would request everybody's inputs and experiences in this regard.

My question is why can't we Indians practice what we preach? And why don't we have any problems following unethical practices towards a service provider we feel is subservient to us?

Can anything be done to improve the life of the poor recruitment consultant? Is there a way out for them?

Yours truly,

Capt Chand Pathak
9818696454

From India, Lucknow
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Dear Captain,

Very truly said, and it's a damn fact. Most of them will be doing at least 2 of the mentioned points. Even they will not be knowing the entire process in their organization when being diplomatically asked. Some of the HR will be thinking they are running the show for the company and are the cause for the revenue. And some of the HR have forgotten that they have worked in a staffing firm or consultancy before joining an MNC.

At the end of the day, everyone should be ethical, fair to others, and successful.

From India, Bangalore
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It's KALYUG, and these things are bound to happen. All the HR have become arrogant of their power. They will now suffer in a cauldron of boiling oil very soon. Don't worry, as you sow so shall you reap.
From India, Pune
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Hi Pathak,

It's sad that a few HR professionals have unethical practices. Under these circumstances, dropping a client is fair, but such incidents should be reported to higher officials to ensure it is stopped.

Thanks,
Nazneen

From India, Bangalore
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gopan
34

Capt. Pathak,

It's the fate of the day seen everywhere in India. In fact, I have a few friends who threw their resignation in the face of the HR Managers and walked out when they were pressured to do unethical practices. India is a country where everyone wears a crown, the Crown of Madness and Aggressiveness. Look at the politicians who interfere with everything everywhere. They feel that they are great. They talk and preach, but when practice comes, they do just the opposite of what they say. For example, CPIM is a political party that had some ethics earlier. Now, you are probably reading from the news that the partymen have become corrupt to the core.

Even in temples, you will find that one has to bribe to go to the deity. This is the sad situation in India. From Kerala to Kashmir and from west to east. Sorry that we are Indians. Probably, the only politician who ever stood in the queue for renewing his driving license in an RTO office is our present Prime Minister Dr. Manmohan Singh. Who else stood like that so far? RTO would have been called to the residence or office by any other politician.

What I want to state is the pathetic unethical behavior and actions of our top officials in organizations. I feel that they have to be given training in 'discipline and ethical behavior' by someone.

Thanks for the opportunity given to write this posting.

Gopan

From India, Kochi
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gopan
34

Capt. Pathak,

I had posted a long comment, but it is not seen uploaded here. I was talking about the politicians and the leading bureaucracy, who are all corrupt to the core. This permeates everywhere, and we cannot escape it. Many have submitted their resignation letters to the CEO's face, walked out, and even yelled during the exit interview. This will not be set right unless India returns to the Britishers' era, where at least discipline was maintained.

Gopan

From India, Kochi
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Hi,

So true, yaar. These people are thinking that we are all fools. They are building their own database from the profiles that we send them. Utterly selfish people out there. We should stop sending profiles if we don't get feedback. And we should send the next set of profiles only if we receive feedback for the ones sent earlier. We all should teach them a lesson. I am sick of their behavior.

From India, Madras
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Dear Gopan,

You are right. And you know what? Thank God that we are not politicians! Thank God that we don't have to sell our souls for our greed! Thank God that we are ordinary people who have the freedom to choose and be responsible for our actions! Thank God that as HR professionals, the onus is on us to lead the way and bring ethics and integrity back in corporate governance! Thank God for giving us this chance to be honest and incorruptible!

And finally, thank God I don't own half of Hyderabad and have properties in 63 countries! Thank God I am not in jail! Thank God I am not greedy!

Capt. Chand Pathak
Chief Operating Officer
Creative Indians - Incredibly Efficient!
(Recruitments and HR Solutions)
[LinkedIn Profile](http://www.linkedin.com/in/chandpathak)
[Creative Indians Website](http://www.creativeindians.com/)

Kind regards,
[Your Name]

From India, Lucknow
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Hello Friends,

First of all, I thank Chand Pathak for bringing up this extremely important topic for discussion in this forum. I hope this topic reaches all consulting professionals and "Corporate HRs."

My Experience:
I really agree with the points made by all the fellow members. Some of the "Corporate HRs" think that they are the only great people on this planet. The rest of the consulting firm guys are considered idiots! (Sorry to use this word, but this is how we feel while interacting with these "Corporate HRs"). Somebody rightly mentioned that they even forget that their prior exposure was in a consulting firm. I am also working in a consulting firm and facing exactly the same problems mentioned by Chand Pathak. I understand that the market conditions are bad/worst, etc., but that doesn't mean these HR professionals should fool around with us. We are also in the ethical business and profession. I think it should be a mutually beneficial relationship rather than wasting each other's precious time.

Solution:

I believe HR should consider themselves as just HR of any company and not as GOD/President or Prime Minister. Keep APJ Abdul Kalam as your idol. He is a great human being for India. Have any of the HR professionals ever seen that he carries the attitude they do? There is a long way to go in life and many more good things to do rather than playing cheap politics and behaving unprofessionally. "Committing yourself to continuous self-improvement" should be the motto of life rather than thinking "I am the BEST!!"

1. Nazeen has mentioned reporting to higher officials as the best way to handle these HR professionals. Try to get information on their reporting managers. This may make the HR professionals more careful in their behavior towards you.
2. We should be stricter when conversing with HR. Inform them that we have our own targets and plans.
3. Give them the confidence that we are the best to deliver. Make them realize this after delivering.
4. One practice we can adopt is sending them Achievement vs. Commitment emails every week. Highlight your achievements and non-achievements.
5. Give them the feeling that you are the best in the market, and they will automatically come to you. (After all, we are in a competitive world)

I really don't understand why they behave in such an unprofessional manner. In fact, we expect them to behave professionally and set the standard.

I am keen to know the reactions from the Corporate HRs.

Regards, Shruti

From India, Madras
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Absolutely right, even my coworkers and I are facing such a problem. The major issue is that the HR staff are very rude; perhaps the CEO of that organization is much more generous than them.

Best course of action is to report to their Senior Manager or Head of HR in such a case and cease working for them immediately.

From India, Hyderabad
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