Anonymous
Hi Everyone,

I really need help and guidance from you and all the experienced people out there. I am stuck in my thoughts and feeling depressed.

I started my job at the age of 18 as a Receptionist in an eye hospital. With my job, I completed my bachelor's in commerce and joined the same hospital as an accountant, but my work is completely different as an accountant. My work profile includes HR operations, finance operations, Administration, and accounting too. I have done a master's in commerce also with my job.

Total 3 years of experience as a Receptionist and 6 years of experience as an accountant (actually different work as mentioned above). Now I am looking for a new job for the last 1.5 years but have not gotten opportunities and interview calls despite applying continuously.

My mixed experience is the reason I guess. I am very good at Numbers and HR and administration too and not able to decide what I actually like. Please suggest to me which field I should choose further. Also, what designation should I mention in C.V.? I am the only person here handling all duties related to HR, finance, administration, and accounts for more than 6 years.

Please help me. Thank you!

From India, Mumbai
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Dear member,

From your post, it emerges that you had to start your career at quite an early stage. However, defying the odds, you have pursued your education. Pursuing an education while putting up with the vagaries of the job is no easy task; however, you have done it. You did not just contend with graduation, but you have completed post-graduation as well. This shows you have very strong determination. You are a growth-oriented person. Well done! Keep it up!

Though you have been applying for jobs, you are not getting interview calls. You have correctly identified the reason for it, which is the variedness of your experience.

Now you have three options to pursue your career further. It is HR, Accounts, or Administration. However, among the three, I feel that the middle one, i.e., Accounts, could be the right one. This is because you openly say that you are good with numbers. However, please note, being good with numbers is different from being good at maintaining books of accounts.

If you decide to pursue your career in the field of administration, then you may consider doing a diploma in hospital administration. That is the logical choice to back up your career in the administration stream.

Before making a decision about your career development, I recommend you do a "SWOT Analysis" of your career. Click on the hyperlink to read my past post on this concept. An accurate understanding of one's strengths and weaknesses helps in developing self-awareness. When people lack self-awareness, they tend to blame external factors for their inability to grow. However, they fail to realize that the limiting factors are within them and not outside. People with low self-awareness fall into another trap. As they gain experience, they start believing that what they write, say, or advise is always right.

In addition to academics, you need to build skills that support career development. Some important skills include communication skills, presentation skills, business writing skills, interpersonal skills, and more. Watch videos on YouTube or read materials to improve these skills. Feedback on these skills is also essential. While writing this, I do not mean to say that your communication skills are poor. Even though you are not from HR or a manager, the quality of your post is quite good. However, there is always room for continuous improvement, hence this suggestion.

The second sentence of your post reads, "I am stuck in my thoughts and feeling depressed." This might be because until now, you relied on yourself for personal development, which was sufficient. However, from now on, you may need career guidance. Pursuing academic courses may not require guidance, but career development is different. I wish you had sought career guidance earlier or approached this forum earlier.

Lastly, remove the word "depression" from your dictionary. Feeling clueless because you haven't succeeded in getting a better job is natural. However, dealing with cluelessness is part and parcel of life. Business owners, when unable to grow their business, also become clueless. After 25-30 years, you might feel clueless about how to develop your child's career. Therefore, learn to cope with the uncertainties of life or the inability to understand what is happening.

While wishing you all the best, I also want to say, "Don't give up!"

Thanks,

Dinesh Divekar

From India, Bangalore
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Hi,

It is very common in small to mid-sized organizations that roles and responsibilities will not be confined to one particular arena, and those organizations' management will always aim at maximum utilization of manpower with limited resources. Being able to perform multiple tasks at work is believed to be a strength. However, as an idiom says, "A Jack of all trades is a master of none." When you start growing in terms of hierarchy, you need to project and focus on one particular specialization area where you believe you can excel.

As you possess a Master of Commerce degree and claim to be good with numbers, if you are very interested in accounts, then project your accounts-related qualifications, knowledge, accomplishments, and related software known like Tally or payroll software in your resume.

Alternatively, if you are interested in pursuing a career in HR, then you need to project HR-related tasks like the volume of recruitment handled, statutory compliance handled, employee relations, PR skills, etc., in your resume. Also, you should consider taking some HR-related courses, either a diploma or degree, for future career advancement.

So, please avoid projecting a mix of different skill sets that are not relevant to one particular specialization area. Importantly, please don't give up; keep moving forward.

Wish you all the best!

From India, Madras
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KK!HR
1593

To add to the notable solutions given above, I would like you to continue your learning, make it a lifelong process. Having secured a PG degree in Commerce, you should continue your education process to understand the most recent developments in your area of competence, the accounts and finance matters. Now there is so much available on the net, you will never be bored.

Your effort to move ahead in your career has not fructified; understand that the country has gone through the worst economic crisis in the past two years, and there have been job losses in all sectors. Now that things are improving, you have every reason to feel optimistic.

Your profile would impress any recruiter; tireless effort to move ahead in life would impress. This is one quality that counts a lot once there is a proper job opening.

In your CV, you need to highlight the aspects suiting the Job Specifications you choose to apply for. Since you are designated as an Accountant, a jump to HR or Administration would put you only at the lowest level, whereas your experience of 6 years in A/cs would render you eligible for middle-level posts in medium-scale organizations.

From India, Mumbai
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Anonymous
Dear All,

With reference to the previous query, please advise me on the correct designation to include in my CV. I handle responsibilities across four profiles - HR, Finance, Accounts, and Administration as the sole employee managing these functions in the current organization. The total employee count is 100, and my current salary slip lists my designation as Head of HR and Admin.

However, I have the flexibility to change my designation on the salary slip at any time.

Your guidance on this matter would be greatly appreciated.

Thank you!

From India, Mumbai
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Anonymous
Dear All,

With continuation of the previous query, please let me know exactly what designation I should mention in my CV as I work across all four profiles - HR, Finance, Accounts, and Administration. I am the only employee handling these roles in my current organization, which has a staff size of 100. On my salary slip, the designation mentioned is Head of HR and Admin.

However, I have the right to change the designation on my salary slip at any time.

Please guide me.

Thank you!
Today From India, Mumbai

From India, Mumbai
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Anonymous
Hi Everyone,

I really need help and guidance from all you experienced people out there. I am stuck in my thoughts and feeling depressed.

I started my job at the age of 18 as a Receptionist in an eye hospital. Alongside my job, I completed my bachelor's in commerce and then transitioned within the same hospital to work as an accountant. However, my responsibilities are diverse, encompassing HR operations, finance operations, administration, and accounting. The organization has 90-100 employees. I have also pursued a master's in commerce and am currently enrolled in a Postgraduate Diploma in Management through hybrid learning.

I have accumulated 9.5 years of experience within the same organization—3 years as a Receptionist and 6.5 years in a combined role of Accountant and HR/Admin. I have been actively seeking new job opportunities for the past 1.5 years but have not received many interview calls despite consistent applications.

My varied experience might be hindering my job search. I excel in numbers as well as HR and administration tasks, making it challenging to determine my true passion. I seek your advice on which field I should pursue further.

Moreover, I am uncertain about the appropriate designation to use on my CV. I am the sole individual managing all HR, finance, administration, and accounting duties for over 6.5 years, and my salary slip designates me as the Head of HR & Admin. However, I hold the authority to change my designation as I report directly to the directors and CEO.

Your assistance is greatly appreciated. Thank you!

From India, Mumbai
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Dear member,

Your post was replied to by three senior members. Upon receiving their replies, you have posted three more times, with the first two being identical and the third replicating the original post. What is the reasoning behind posing the same question repeatedly? Additionally, none of the posts displayed explicit acknowledgment. What is the rationale for omitting this basic courtesy?

Before seeking career guidance, it seems imperative to acquire guidance on business etiquette. I suggest prioritizing the learning of business etiquette, as this may be a contributing factor to your career stagnation.

Thanks,

Dinesh Divekar

From India, Bangalore
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Dear Member,

It's good that you have started your career at an early stage and have now attained good qualifications and experience in the corporate sector.

In my view, you should consider moving into the accounting field, as there is a high demand for experienced professionals in all industries and corporate settings.

Additionally, in your profile, please indicate your role as an Admin Executive or Front Desk Executive (for a receptionist position), and as an accountant, specify your title as Senior Associate Account & Administration. However, focus only on accounting jobs going forward.

Remember to update your CV regularly.

GOOD DAY.

From India, Gurgaon
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As you mentioned yourself, two contrasting jobs put you in conflict. HR is a socialized and outgoing kind of job, whereas an accountant's role is introverted and focused, requiring little or no communication. Since you have experience in both roles and now handle managerial responsibilities, you could be considered an ambivert. This makes you a generalist eligible for a General Manager position.

While performing these two jobs, which one provided intangible satisfaction beyond salary? Which role was stress-free, energizing, or made you feel connected to a department or colleague? Understanding this will be crucial for your future endeavors.

A more detailed analysis is needed to determine which role suits you best. HR involves various areas of work, while accounting may focus on internal and external aspects, audits, etc. Alternatively, you could position yourself as a generalist with exposure to both HR and finance.

If you are interested in discovering your career anchors, there is scientific evidence from psychometric testing that can provide insights. Feel free to reach out via WhatsApp or contact the number provided below.

High Regards, Regalla Ravikanth

Sr. Career Counseling Psychologist and Behavioral Trainer
Group Head
Psychologist's Consulting Group (PCG)
Dilsukhnagar
Hyderabad 500035
9491210834

From India, Hyderabad
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