Hi everyone,
I am an HR professional in the health sector, specifically at an eye clinic. I am looking to provide training for our employees; however, I am currently short of topics and materials. I am seeking suggestions for training topics that will be suitable for all staff within the organization, including sales staff, optometrists, opticians, and accounts/admin staff.
Thank you.
From Nigeria, Lagos
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I am an HR professional in the health sector, specifically at an eye clinic. I am looking to provide training for our employees; however, I am currently short of topics and materials. I am seeking suggestions for training topics that will be suitable for all staff within the organization, including sales staff, optometrists, opticians, and accounts/admin staff.
Thank you.
From Nigeria, Lagos
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Hi,
You need to conduct a training needs identification to know what you should train people on.
Please send me a test email at
, and I will be able to provide you with some resources.
All the best!
From India, Delhi
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617You need to conduct a training needs identification to know what you should train people on.
Please send me a test email at
All the best!
From India, Delhi
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After assessing the TNI of all your staff, you can plan training that shall suit all sections of your staff. However, you can arrange to impart training on topics like "Communication," "Leadership," and "Personality Development," depending upon the level of your staff.
From India, Aizawl
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From India, Aizawl
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Dear member,
Employee training is an HR intervention. Any HR intervention has to fulfill the organization's needs, and training is no exception. Therefore, rather than concentrating on individual needs, I recommend focusing on bringing about organizational change. First, measure the following:
a) Customer Dissatisfaction
b) Operational failures or quality issues
c) Maintenance issues
d) Under-utilization of capacity
e) Costs associated with each department
f) Reduction in turnaround time of various processes, and so on
Employee training should address the above-mentioned issues or similar ones. Any increase or decrease in a ratio or cost reduction will help measure training effectiveness. Before conducting the training program, one should be absolutely clear about the changes they would like to see after six months or a year. The subject of the training does not matter.
Thanks,
Dinesh Divekar
From India, Bangalore
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Employee training is an HR intervention. Any HR intervention has to fulfill the organization's needs, and training is no exception. Therefore, rather than concentrating on individual needs, I recommend focusing on bringing about organizational change. First, measure the following:
a) Customer Dissatisfaction
b) Operational failures or quality issues
c) Maintenance issues
d) Under-utilization of capacity
e) Costs associated with each department
f) Reduction in turnaround time of various processes, and so on
Employee training should address the above-mentioned issues or similar ones. Any increase or decrease in a ratio or cost reduction will help measure training effectiveness. Before conducting the training program, one should be absolutely clear about the changes they would like to see after six months or a year. The subject of the training does not matter.
Thanks,
Dinesh Divekar
From India, Bangalore
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