I think he is testing your patience. I work in the UK as an Estate Protection Officer, with 14 years of experience.
Recently, the company has recruited 8 other officers from a contractor. Now, to work in this industry, it is very easy; someone only needs an SIA license after a 4-day course.
Now, some of them are barbers, mechanics, waiters, etc., the attitudes they are giving me, my GOD!
I tried to report some of them, I tried to get them to be professional, but since the majority are clowns, I look like an idiot together with the Security Manager. Before they start to sabotage me, I have made a list of how to sustain.
1- Have a smile on at all times
2- Be always professional at work
3- Don't teach or change anybody
4- Do not advise anyone
5- Never answer a question that has not been asked
6- Your brain is not for the public
7- If a question is too complicated to answer, say, "I don't know."
8- Never try to correct anybody, even if you know they are wrong
9- People, in general, will never appreciate the good you do for them
10- When people speak, let them. Smile and listen to them; they will love you
11- When you will speak for no reason, they will get you to their level
12- When a verbal confrontation starts, stop your brain and listen to your heartbeat, smile, and just say, "O.k, sorry."
13- Keep your mouth shut. You are not the BOSS. If they play, let them; if they sing, let them and if they are messing around, let them because you are not the one doing it. "Jo jeisa karega wo Weissa bharega."
14- Among 30 people, why should your mouth only need to be opened? Keep quiet with a smile; you will make progress.
I have written my rules to be able to have better days at work, if not, they were going to report me to the BOSS.. lol
Many thanks for reading, please add your comments, what do you think?
Abddool
From United Kingdom, London
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2Recently, the company has recruited 8 other officers from a contractor. Now, to work in this industry, it is very easy; someone only needs an SIA license after a 4-day course.
Now, some of them are barbers, mechanics, waiters, etc., the attitudes they are giving me, my GOD!
I tried to report some of them, I tried to get them to be professional, but since the majority are clowns, I look like an idiot together with the Security Manager. Before they start to sabotage me, I have made a list of how to sustain.
1- Have a smile on at all times
2- Be always professional at work
3- Don't teach or change anybody
4- Do not advise anyone
5- Never answer a question that has not been asked
6- Your brain is not for the public
7- If a question is too complicated to answer, say, "I don't know."
8- Never try to correct anybody, even if you know they are wrong
9- People, in general, will never appreciate the good you do for them
10- When people speak, let them. Smile and listen to them; they will love you
11- When you will speak for no reason, they will get you to their level
12- When a verbal confrontation starts, stop your brain and listen to your heartbeat, smile, and just say, "O.k, sorry."
13- Keep your mouth shut. You are not the BOSS. If they play, let them; if they sing, let them and if they are messing around, let them because you are not the one doing it. "Jo jeisa karega wo Weissa bharega."
14- Among 30 people, why should your mouth only need to be opened? Keep quiet with a smile; you will make progress.
I have written my rules to be able to have better days at work, if not, they were going to report me to the BOSS.. lol
Many thanks for reading, please add your comments, what do you think?
Abddool
From United Kingdom, London
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Or, you may approach your boss asking him to get you an office, so you could shut the door.
From United Kingdom, London
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From United Kingdom, London
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As Abdool said, it is one side of the coin and perfect. But a coin has another side. If a manager (especially a new joiner) sustains such rude behavior, he gets the wrong impression. He cannot achieve the change demanded by Top Management.
Top Management's Key Result Areas (KRAs) cannot be satisfied by the manager. He gets into trouble trying to achieve KRAs with non-performing individuals. The real story starts here. A new manager needs new or extra people to reach the targets, but Top Management does not provide them. The pressure increases on the new manager. I think if a company has a good past record or established rules, only then can it be helpful for the manager to decide.
From India, Pune
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Top Management's Key Result Areas (KRAs) cannot be satisfied by the manager. He gets into trouble trying to achieve KRAs with non-performing individuals. The real story starts here. A new manager needs new or extra people to reach the targets, but Top Management does not provide them. The pressure increases on the new manager. I think if a company has a good past record or established rules, only then can it be helpful for the manager to decide.
From India, Pune
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Dear Geetika,
You would appreciate that there is no dearth of such examples where some employees always behave in a nasty, irritating manner and continue to disrupt the general discipline of the office environment. Since you are new to your organization, you might have been feeling a little odd to speak with this fellow directly. I am sure the type of behavior this peon displays in the office would not have been liked by others also, but they are keeping quiet because they are waiting for someone else to initiate. Human tendency is such that we always tolerate nuisance, ill behavior, turn a blind eye, and wait for someone else to bell the cat.
With my experience, I can advise you on this. Please call this guy into your office and do a small counseling session. Tell him that since he is the most senior employee of the organization, all new employees should look up to him for good behavior, direction, and support. He should lead by example and try to set a positive tone so that the new employees learn values, good behavior, and a good attitude from nobody else other than the most senior employee of the organization. Counseling has magical power, and if done properly, it will definitely bring a sea change in his behavior.
You can also mention that we all appreciate his good taste in music, but listening to songs at a high volume not only disturbs all of us, as we mostly work on tasks that require good mental focus, but also disrupts the general discipline and decorum of the office, which is not right. As a good counselor, you may suggest to him to use earphones if he really loves music so much (although it is not keenly advised).
I think this small counseling session will work wonders to your advantage. After all this, if it doesn't work out, then please don't wait any further. Discuss the same with your fellow colleagues, take one of them with you, and explain the situation to your senior. I believe this problem will be sorted out for sure.
Regards,
Rakesh Pd Srivastav
From India, Gurgaon
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You would appreciate that there is no dearth of such examples where some employees always behave in a nasty, irritating manner and continue to disrupt the general discipline of the office environment. Since you are new to your organization, you might have been feeling a little odd to speak with this fellow directly. I am sure the type of behavior this peon displays in the office would not have been liked by others also, but they are keeping quiet because they are waiting for someone else to initiate. Human tendency is such that we always tolerate nuisance, ill behavior, turn a blind eye, and wait for someone else to bell the cat.
With my experience, I can advise you on this. Please call this guy into your office and do a small counseling session. Tell him that since he is the most senior employee of the organization, all new employees should look up to him for good behavior, direction, and support. He should lead by example and try to set a positive tone so that the new employees learn values, good behavior, and a good attitude from nobody else other than the most senior employee of the organization. Counseling has magical power, and if done properly, it will definitely bring a sea change in his behavior.
You can also mention that we all appreciate his good taste in music, but listening to songs at a high volume not only disturbs all of us, as we mostly work on tasks that require good mental focus, but also disrupts the general discipline and decorum of the office, which is not right. As a good counselor, you may suggest to him to use earphones if he really loves music so much (although it is not keenly advised).
I think this small counseling session will work wonders to your advantage. After all this, if it doesn't work out, then please don't wait any further. Discuss the same with your fellow colleagues, take one of them with you, and explain the situation to your senior. I believe this problem will be sorted out for sure.
Regards,
Rakesh Pd Srivastav
From India, Gurgaon
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Hi Geetika,
As Rajesh rightly suggested, you are new and probably your department is new too. Don't jump to conclusions. You need not start changing people from day one, especially if they are old staff. Take time to study each one of them. Then create a code of conduct and decorum policy which includes attendance, leave, office conduct, dress code, and of course on loud noise, mobile ring tones, etc. Get it approved by your boss and circulate it to all for acknowledgment. You will see the change.
You can actually win the war without fighting it. Please understand that HR is not an individual but a department in itself. It cannot have a personal opinion. Hence, do not let people point fingers at you. Your policies (WIN-WIN ones) should do the needful.
All the best
From India, Mumbai
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As Rajesh rightly suggested, you are new and probably your department is new too. Don't jump to conclusions. You need not start changing people from day one, especially if they are old staff. Take time to study each one of them. Then create a code of conduct and decorum policy which includes attendance, leave, office conduct, dress code, and of course on loud noise, mobile ring tones, etc. Get it approved by your boss and circulate it to all for acknowledgment. You will see the change.
You can actually win the war without fighting it. Please understand that HR is not an individual but a department in itself. It cannot have a personal opinion. Hence, do not let people point fingers at you. Your policies (WIN-WIN ones) should do the needful.
All the best
From India, Mumbai
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It is quite strange that your organization does not have any code of conduct - Personal & Behavioral Conduct. Rather than confronting management with his ill deeds, incorporate this VERY IMPORTANT clause in your HR Manual/Employee Handbook immediately (a defensive way).
Secondly, you can have a counseling session with him. If possible, first informally when everyone is around and if it doesn't work, formally as suggested by seniors above. This is pertaining to his behavior mentioned above.
I like the way Mr. Abddool has jotted down the points and shown a discrete way to behave in the organization. But I strongly believe that the HR Department CANNOT/SHOULD NOT follow the same, as one of the primary roles of HR is to bring in good change and improve the company environment.
From India, Ahmedabad
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Secondly, you can have a counseling session with him. If possible, first informally when everyone is around and if it doesn't work, formally as suggested by seniors above. This is pertaining to his behavior mentioned above.
I like the way Mr. Abddool has jotted down the points and shown a discrete way to behave in the organization. But I strongly believe that the HR Department CANNOT/SHOULD NOT follow the same, as one of the primary roles of HR is to bring in good change and improve the company environment.
From India, Ahmedabad
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Dear Geethika,
As an HRD manager, you should aim to reform an employee as a first preference. Call him to your desk/cabin and explain to him the need to maintain office decorum. Illustrate how, as a person responsible for achieving this, you are advising him to improve for his benefit. Simultaneously, convey the implicit message that you are someone who handles situations with tact but firmness. If there is no improvement, issue him a warning letter promptly, requesting an explanation within 48 hours. If he continues to disregard the warning, discuss with your boss openly about initiating disciplinary action against him.
Additionally, avoid making it too apparent to others that you are new and still familiarizing yourself with the staff, or that you are hesitant to make tough decisions. Remember, no one is indispensable in this world, let alone within an organization.
Kind regards,
[Your Name]
From India, New Delhi
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As an HRD manager, you should aim to reform an employee as a first preference. Call him to your desk/cabin and explain to him the need to maintain office decorum. Illustrate how, as a person responsible for achieving this, you are advising him to improve for his benefit. Simultaneously, convey the implicit message that you are someone who handles situations with tact but firmness. If there is no improvement, issue him a warning letter promptly, requesting an explanation within 48 hours. If he continues to disregard the warning, discuss with your boss openly about initiating disciplinary action against him.
Additionally, avoid making it too apparent to others that you are new and still familiarizing yourself with the staff, or that you are hesitant to make tough decisions. Remember, no one is indispensable in this world, let alone within an organization.
Kind regards,
[Your Name]
From India, New Delhi
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