Dear All Would like to share a sample Employee Satisfaction Survey Report to highlight basic key analysis & presentation format required during the conduct of such survey. Regards Autumn Jane
From Singapore, Singapore
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Dear Ramesh You are welcome! Honestly, I was starting to doubt whether my contributions were valuable or not because there were over 200 downloads but no one left a message. Best regards Jane Lee
From Singapore, Singapore
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From Singapore, Singapore
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Hi there... It is really a very useful ppt...however please help me out with the survey from and would liek to know in details how did you carry out the process....
From Singapore, Singapore
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From Singapore, Singapore
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Hi Meet Sush
I am not able to post the survey form due to copyright restriction. However, I am able to share with you how the survey was conducted after development of the data collection instruments.
Pre-survey communications
- Two to three weeks before the survey invitation goes out, you should begin creating awareness of it. We communicate to all Managers the objectives and importance of participation, the confidential nature of the survey, and that it is a priority for the top manager(s) of the company.
- Managers will then in turn communicate to their own departments and teams via the most effective means available. All pre-survey communication materials were developed for Managers in order to facilitate an effective communication with employees.
- Actual invitation, which can be in email, letter or notice, was extended from the Head of Company to maximize response rate.
Survey Methodology
There are two primary methodologies for the conduction of ESS – web-based and paper-and-pencil. The choice of methodology should be based on what is best for the respondents – best in terms of convenience, ease of use, and trust in the method.
For ABC, the recommended approach is class-room style paper-and-pencil approach as majority of staff are non-executive without computer access and also questions raise by employees can be immediately address by the facilitator.
Conduct of Survey
In this step, the actual data collection from employees is done. Approximately 220 staff across 2 different locations to be surveyed. With an optimum class room size of 30 staff per session, it took approximately 8 sessions over 5 days to complete. An additional 1 day was reserved for spill-over i.e. employees that went on sick-leave or annual leave or not available at the stipulated dates.
Two resources were deployed at location to cater for those staff that may need assistance in completing the survey. At the end of each session, returned questionnaire was checked on the spot for completion before leaving the premise. This arrangement will increase the response rate of each question.
Survey Result Compilation and Analysis
In this step, data will be first packaged into information (via proper presentation of tables, graphs, and statistical analysis). It will then be properly interpreted. Typical analysis includes:
- Company Wide Climate Indicators
- Top 5 Areas for Improvement
- Climate Indicators by Locations
- Climate Indicators by Divisions
- Climate Indicators by Job Category
- Implications and Recommendations
The report was presented, and an initial set of remedial actions were suggested.
Sharing Results with Employees
It is critical to share results with employees in a timely manner for at least two reasons:
- Everyone must know where the organization as a whole and their individual areas stand if you are going to fully leverage the creativity and efforts of the employee base; and
- Employees need to know that the time they spent in completing the survey was worthwhile.
We conducted the results sharing for Managers which in turn disseminated the information back to his own department or team with the help of HR and develop action plans to improve employee satisfaction.
Hope this is useful.
Regards
Autumn Jane
From Singapore, Singapore
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I am not able to post the survey form due to copyright restriction. However, I am able to share with you how the survey was conducted after development of the data collection instruments.
Pre-survey communications
- Two to three weeks before the survey invitation goes out, you should begin creating awareness of it. We communicate to all Managers the objectives and importance of participation, the confidential nature of the survey, and that it is a priority for the top manager(s) of the company.
- Managers will then in turn communicate to their own departments and teams via the most effective means available. All pre-survey communication materials were developed for Managers in order to facilitate an effective communication with employees.
- Actual invitation, which can be in email, letter or notice, was extended from the Head of Company to maximize response rate.
Survey Methodology
There are two primary methodologies for the conduction of ESS – web-based and paper-and-pencil. The choice of methodology should be based on what is best for the respondents – best in terms of convenience, ease of use, and trust in the method.
For ABC, the recommended approach is class-room style paper-and-pencil approach as majority of staff are non-executive without computer access and also questions raise by employees can be immediately address by the facilitator.
Conduct of Survey
In this step, the actual data collection from employees is done. Approximately 220 staff across 2 different locations to be surveyed. With an optimum class room size of 30 staff per session, it took approximately 8 sessions over 5 days to complete. An additional 1 day was reserved for spill-over i.e. employees that went on sick-leave or annual leave or not available at the stipulated dates.
Two resources were deployed at location to cater for those staff that may need assistance in completing the survey. At the end of each session, returned questionnaire was checked on the spot for completion before leaving the premise. This arrangement will increase the response rate of each question.
Survey Result Compilation and Analysis
In this step, data will be first packaged into information (via proper presentation of tables, graphs, and statistical analysis). It will then be properly interpreted. Typical analysis includes:
- Company Wide Climate Indicators
- Top 5 Areas for Improvement
- Climate Indicators by Locations
- Climate Indicators by Divisions
- Climate Indicators by Job Category
- Implications and Recommendations
The report was presented, and an initial set of remedial actions were suggested.
Sharing Results with Employees
It is critical to share results with employees in a timely manner for at least two reasons:
- Everyone must know where the organization as a whole and their individual areas stand if you are going to fully leverage the creativity and efforts of the employee base; and
- Employees need to know that the time they spent in completing the survey was worthwhile.
We conducted the results sharing for Managers which in turn disseminated the information back to his own department or team with the help of HR and develop action plans to improve employee satisfaction.
Hope this is useful.
Regards
Autumn Jane
From Singapore, Singapore
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Thank you for your valuable guidance.
I am Zeeshan Shekhani, currently doing my summer internship on the topic of Employee Engagement survey. I have prepared 50 questions, and my sample size is 100. I am using a 7-point Likert scale (strongly agree/slightly agree/agree/strongly disagree/slightly disagree/disagree/no opinion). However, I am finding it very difficult to make a tentative analysis. Please help me out.
Secondly, could you suggest a free online site for conducting a survey with 50 questions? I would appreciate any other suggestions you may have.
Thank you and with regards,
Zeeshan Shekhani
From India, Mumbai
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I am Zeeshan Shekhani, currently doing my summer internship on the topic of Employee Engagement survey. I have prepared 50 questions, and my sample size is 100. I am using a 7-point Likert scale (strongly agree/slightly agree/agree/strongly disagree/slightly disagree/disagree/no opinion). However, I am finding it very difficult to make a tentative analysis. Please help me out.
Secondly, could you suggest a free online site for conducting a survey with 50 questions? I would appreciate any other suggestions you may have.
Thank you and with regards,
Zeeshan Shekhani
From India, Mumbai
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people plz reply me its urgent... as i m doing my summer interns and i have 2 finish it as early as possible... thanx
From India, Mumbai
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From India, Mumbai
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Dear Autumn Jane, I undwerstand from your point of view....but am really inclined on the analysis part,,,how have you used the statistical tools and interpreted the results.....please let me know.
From Singapore, Singapore
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From Singapore, Singapore
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Hello friends,
I have completed my project on EMPLOYEE SATISFACTION. My objective is to check the relationship between personal factors (age, income, qualification, etc.) and employee satisfaction. I plan to use the chi-square method. However, I am confused about which data I should consider as observed data for chi-square analysis.
I have used a 5-point scale. Please help me urgently with how to assign scores (5, 4, 3, 2, 1) to each respondent and how to categorize them as highly satisfied, moderately satisfied, and low satisfaction levels.
Please email me at dhinsam@gmail.com for further assistance.
Thank you.
From India, Madras
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I have completed my project on EMPLOYEE SATISFACTION. My objective is to check the relationship between personal factors (age, income, qualification, etc.) and employee satisfaction. I plan to use the chi-square method. However, I am confused about which data I should consider as observed data for chi-square analysis.
I have used a 5-point scale. Please help me urgently with how to assign scores (5, 4, 3, 2, 1) to each respondent and how to categorize them as highly satisfied, moderately satisfied, and low satisfaction levels.
Please email me at dhinsam@gmail.com for further assistance.
Thank you.
From India, Madras
Acknowledge(0)Amend(0)
Hello friends,
I have completed my project on EMPLOYEE SATISFACTION. My objective is to examine the relationship between personal factors (age, income, qualification, etc.) and employee satisfaction. I plan to use the chi-square method. For that, I need to gather observed data. I am confused about which data I should consider as observed data for the chi-square analysis.
I have utilized a 5-point scale. Please assist me urgently in understanding how to assign scores (5, 4, 3, 2, 1) to each respondent and how to categorize these individuals as highly satisfied, moderately satisfied, or dissatisfied.
Please help me with this. Kindly email me at dhinsam@gmail.com.
Thank you.
From India, Madras
Acknowledge(0)Amend(0)
I have completed my project on EMPLOYEE SATISFACTION. My objective is to examine the relationship between personal factors (age, income, qualification, etc.) and employee satisfaction. I plan to use the chi-square method. For that, I need to gather observed data. I am confused about which data I should consider as observed data for the chi-square analysis.
I have utilized a 5-point scale. Please assist me urgently in understanding how to assign scores (5, 4, 3, 2, 1) to each respondent and how to categorize these individuals as highly satisfied, moderately satisfied, or dissatisfied.
Please help me with this. Kindly email me at dhinsam@gmail.com.
Thank you.
From India, Madras
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