Hi All, Is there any difference between employee engagement and employee satisfaction? Are both the terms use in same context or carry different meaning and purpose? Thanks! Manish
From India, Nagpur
17From India, Nagpur
Dear Manish,
According to www.answer.com, "employee engagement is a modernized version of job satisfaction."
Employee Engagement is more comprehensive than Employee Satisfaction. A satisfied employee may not be a positive spokesperson in the market, but an engaged employee is.
To drive home the point, let me put it across in a simple way - what is the difference between personnel and HR is the difference between employee satisfaction and employee engagement.
Satisfaction is the result. However, to engage employees, HR needs to be proactive. Satisfaction can be measured. However, I don't think that measures are available for employee engagement.
Thanks,
Dinesh Divekar
+91-9900155394
From India, Bangalore
According to www.answer.com, "employee engagement is a modernized version of job satisfaction."
Employee Engagement is more comprehensive than Employee Satisfaction. A satisfied employee may not be a positive spokesperson in the market, but an engaged employee is.
To drive home the point, let me put it across in a simple way - what is the difference between personnel and HR is the difference between employee satisfaction and employee engagement.
Satisfaction is the result. However, to engage employees, HR needs to be proactive. Satisfaction can be measured. However, I don't think that measures are available for employee engagement.
Thanks,
Dinesh Divekar
+91-9900155394
From India, Bangalore
Component of employee engagement includes "say, stay, and strive" (meaning existing employees stay for a longer period, speak positively as if they were company spokespersons, and strive for excellence). Therefore, it is much more than mere satisfaction. In summary, engagement equals satisfaction + bonding + commitment to excellence.
Ragesh
Principal Consultant
Hale Human Capital
98402-99592
From India, Mumbai
Ragesh
Principal Consultant
Hale Human Capital
98402-99592
From India, Mumbai
Employee Engagement is the use of discretionary effort by employees. Engaged employees are willing to work a little more (extra) for organizational success. The points mentioned earlier, of being a spokesperson of the company and staying longer, hold true. There are various parameters which enable an employee to become engaged, such as development opportunities, compensation, leadership in the organization, general working environment, and so on. Although it is confused many times with motivation, satisfaction, and commitment, researchers say that there is some overlap but a basic difference between these concepts. Satisfaction may or may not lead to an employee working harder for the company, whereas engagement ensures that the employee is happy while exerting efforts for their company.
Regards, Rabiya Jidda Lecturer - Human Resources
From India, Mumbai
Regards, Rabiya Jidda Lecturer - Human Resources
From India, Mumbai
Dear Mr Giridhar Alwar, Last sentence of your post says "So engagement leads to satisfaction" Satisfaction leads to engagement and it is not other way round. Thanks, Dinesh V Divekar
From India, Bangalore
From India, Bangalore
Hi, This is Ajay. I can make a difference on these two different employee-related aspects:
Employee Engagement means to engage an employee in the work, instead of leaving him to think unnecessarily about other aspects such as Organization Politics and other employees' work. It keeps employees more dedicated towards their personal duties and job responsibilities.
On the other hand, Employee Satisfaction is a term related to the individual involved. Satisfaction means that whatever the employee is doing (in terms of his job responsibilities and duties in the organization) is as per his expectations. If there is a good match between the employee's abilities, qualifications, and the task he is performing, he is considered to be satisfied.
Employee Engagement is more towards the organization's aspects, while Employee Satisfaction is more focused on the employee's aspects.
For more details, you can contact me at
.
From India, Delhi
Employee Engagement means to engage an employee in the work, instead of leaving him to think unnecessarily about other aspects such as Organization Politics and other employees' work. It keeps employees more dedicated towards their personal duties and job responsibilities.
On the other hand, Employee Satisfaction is a term related to the individual involved. Satisfaction means that whatever the employee is doing (in terms of his job responsibilities and duties in the organization) is as per his expectations. If there is a good match between the employee's abilities, qualifications, and the task he is performing, he is considered to be satisfied.
Employee Engagement is more towards the organization's aspects, while Employee Satisfaction is more focused on the employee's aspects.
For more details, you can contact me at
From India, Delhi
Dear Balamurugan,
If you read my script carefully, you will find that I have suggested that we read the previous posts and then pose precise questions rather than just raise a question for which in-depth answers are available on the net.
I kindly suggest that people use a "Deep approach" to learning rather than a "Surface approach". If these terms are "Greek and Latin" for the readers, please search the web and read the works of Prof. Noel Entwistle and Prof. Paul Ramsden.
Have a nice day.
Simhan
From United Kingdom
If you read my script carefully, you will find that I have suggested that we read the previous posts and then pose precise questions rather than just raise a question for which in-depth answers are available on the net.
I kindly suggest that people use a "Deep approach" to learning rather than a "Surface approach". If these terms are "Greek and Latin" for the readers, please search the web and read the works of Prof. Noel Entwistle and Prof. Paul Ramsden.
Have a nice day.
Simhan
From United Kingdom
Employee engagement is related to empowerment, giving freedom, involving them in decision-making, permitting them to implement, etc. However, employee satisfaction is somewhat different. It may be personal satisfaction or monetary satisfaction. A satisfied employee will work well and hard, but an engaged employee will work smart with commitment.
Sundar Meenakshi Mission Hospital
Madurai
9842120580
From India, Madras
Sundar Meenakshi Mission Hospital
Madurai
9842120580
From India, Madras
Hello Manish:
"Is there any difference between employee engagement and employee satisfaction? Are both the terms use in same context or carry different meaning and purpose?"
Employee engagement is not something an employer does, it is something employers get in return for doing all things well.
Employee Satisfaction Surveys are often presumed to measure employee engagement and employee engagement is what all managers should be striving to achieve but we cannot measure employee engagement with an employee satisfaction survey.
Employee engagement and employee satisfaction are two different things.
Employee engagement is what we get when an employee is motivated by the job and is successful in the job and is well managed by the supervisor and paid fairly by management.
Employee satisfaction is what we get when we give employees things they want whether or not they are engaged by their jobs.
If we work to satisfy our employees we may well decrease employee engagement because we will be focusing on the wrong things.
A few things to consider.
From United States, Chelsea
"Is there any difference between employee engagement and employee satisfaction? Are both the terms use in same context or carry different meaning and purpose?"
Employee engagement is not something an employer does, it is something employers get in return for doing all things well.
Employee Satisfaction Surveys are often presumed to measure employee engagement and employee engagement is what all managers should be striving to achieve but we cannot measure employee engagement with an employee satisfaction survey.
Employee engagement and employee satisfaction are two different things.
Employee engagement is what we get when an employee is motivated by the job and is successful in the job and is well managed by the supervisor and paid fairly by management.
Employee satisfaction is what we get when we give employees things they want whether or not they are engaged by their jobs.
If we work to satisfy our employees we may well decrease employee engagement because we will be focusing on the wrong things.
A few things to consider.
· Good employees who are successful and managed and paid well will be engaged even if not fully satisfied.
· Good employees who are successful but not managed well or paid well will not be engaged and will not be satisfied.
· Bad employees who are unsuccessful even though they are well managed and well paid will not be engaged even if fully satisfied.
From United States, Chelsea
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