I am working with an automotive industry and want to conduct the employee satisfaction survey so Please suggest the methodology how to conduct it.
From India, New Delhi
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From India, New Delhi
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Dear Om Prakash,
You would like to conduct the Employee Satisfaction Survey (ESS); however, you have not mentioned the nature of your industry and how many persons are employed in your company.
Secondly, however high-level conducting activities may be, why did you feel a need to conduct the ESS? Have you conducted a survey on your own, and if yes, have you found any anomalies? If you have identified anomalies, what efforts did you make to eradicate them?
Thirdly, are you an HR professional, and if yes, have you captured the undercurrents that flow within the culture of the organization? If so, what are those?
Lastly, do you have sanctions from top management to conduct the ESS?
I am of the opinion that ESS is for mature organizations. Therefore, please ask yourself a question and determine whether your organization is mature. In most vernacular languages of India, there is a parallel proverb to the Hindi proverb "Haath ke Kangan ko aarsi kyon?". ESS is somewhat akin to that.
Personal experience: When I conducted the ESS for my organization, I designed two sets of questionnaires. One was to measure the Employee Satisfaction Index (ESI) and the other to measure the Employee Trust Index (ETI). What if the employees are satisfied but do not trust the organization? In this scenario, despite the employees' satisfaction, the organization's issues persist. We need to avoid this predicament as well!
Thanks,
Dinesh Divekar
From India, Bangalore
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8220You would like to conduct the Employee Satisfaction Survey (ESS); however, you have not mentioned the nature of your industry and how many persons are employed in your company.
Secondly, however high-level conducting activities may be, why did you feel a need to conduct the ESS? Have you conducted a survey on your own, and if yes, have you found any anomalies? If you have identified anomalies, what efforts did you make to eradicate them?
Thirdly, are you an HR professional, and if yes, have you captured the undercurrents that flow within the culture of the organization? If so, what are those?
Lastly, do you have sanctions from top management to conduct the ESS?
I am of the opinion that ESS is for mature organizations. Therefore, please ask yourself a question and determine whether your organization is mature. In most vernacular languages of India, there is a parallel proverb to the Hindi proverb "Haath ke Kangan ko aarsi kyon?". ESS is somewhat akin to that.
Personal experience: When I conducted the ESS for my organization, I designed two sets of questionnaires. One was to measure the Employee Satisfaction Index (ESI) and the other to measure the Employee Trust Index (ETI). What if the employees are satisfied but do not trust the organization? In this scenario, despite the employees' satisfaction, the organization's issues persist. We need to avoid this predicament as well!
Thanks,
Dinesh Divekar
From India, Bangalore
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Hello Friends,
The manpower strength of our organization is 150. Our management has asked me to conduct an "Employee Feedback Survey." Could anyone share a questionnaire in Word format for conducting such a survey and help me? How do I design a questionnaire for an employee feedback survey? How can I get candid feedback from employees about the work culture of the company?
Please guide me.
Regards,
Bapu Pingale
From India, Pune
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The manpower strength of our organization is 150. Our management has asked me to conduct an "Employee Feedback Survey." Could anyone share a questionnaire in Word format for conducting such a survey and help me? How do I design a questionnaire for an employee feedback survey? How can I get candid feedback from employees about the work culture of the company?
Please guide me.
Regards,
Bapu Pingale
From India, Pune
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Employee Satisfaction Survey[1].doc