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Not Correct! The role of HR is to play strategic business partnering. It will include the service offerings of facilitation, consultation, and effective execution. At the end of the day, there should be an impact on the organization in terms of productivity, competency enhancement, employee satisfaction, and a matured dynamic workforce.

In short, HR has the capability to influence any strategic decisions and provide consultation.

Thanks,
Manoj Elanjickal
Cell # 09847788000

From India
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Dear All,

The company comprises many departments and people. Every time, a single department or individual cannot act solely as a facilitator or decision-maker.

There are times when decisions are influenced more by external factors than internal ones, such as government policies, economic policies, or banking and financing policies.

When faced with such questions, the best answer I can think of is as follows: HR serves as a facilitator in decision-making. When I make this statement, I emphasize that as an HR person, I strive to create a work environment for our corporate employees where they can make decisions that are in the best interest of the organization while also being accountable. By making this statement, I convey that I, as an HR professional, provide the top management with the appropriate tools and information to make informed decisions based on calculated risks and analysis.

Regards,
Octavious

From India, Mumbai
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Dear All,

I think it depends on the power that you have. In some companies, HRD is not considered that important, and in some other companies, it is given the power and freedom to decide on behalf of management. But core decisions related to the growth of the business, expansion, operation, etc., are taken by the Board.

HR is a decision-maker, but not all decisions are made by HR. HR can make decisions related to statutory compliances.

HR is a facilitator when it comes to HR routine operations.

All departments have the power to make decisions pertaining to their specific department; that is why we appoint people with responsibility.

So HR professionals with lower designations will be facilitators, and as they move up the ladder with responsibilities on their shoulders, they will begin to make decisions, after due reasoning, based on the psychology of the organization.

Regards,

Mathew M T
SHCIL Projects Ltd

From India, Mumbai
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I believe HR is the best example of a facilitator. Moreover, it is the first and best customer care function available. This customer care is for the service of internal customers, who are the backbone and very vital in driving the fortune of the companies.
From India, Madras
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Dear All I think HR is a mediator who has authorised to take certain actions which are under his/her circle of influence. Regards Rajesh
From India, Surat
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The highest utility of HR support over a long career has been as a "facilitator." It is a high-skill contribution but very useful to a manager or executive. It places the HR person in the role of a "consultant" and, as such, builds a strong working relationship with the manager.
From United States, Cincinnati
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Friends,

I think we, as HR professionals, should stop considering ourselves at the bottom of the value chain in an organization. Today, HR is empowered to play a strategic partner role, and we need to seize such opportunities to prove ourselves beyond just being facilitators or clerks.

We cannot achieve this unless we break out of the mold of a facilitator or any other secondary role we may be in. Certainly, we need to continue being facilitators, but there is immense potential beyond this that we need to demonstrate.

Thank you.

From India, Pune
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