Let me be honest with you all. I am not into HR or Admin. I am an IT professional with 12 years of industry experience.

If you take a look at HR and Admin departments of all major and known IT firms, one thing common among them is that the state of affairs in HR and Admin departments is really bad. We all know what these departments do all day.

If we want to understand the problem, we have to go to its roots. The root cause is the way people are hired for these two departments.

Management people in any organization keep an eye on vacant positions in these two departments. These two departments are filled with people who are directly or indirectly related to the management of the company. These people cannot get jobs elsewhere. I am not talking about VP HR or VP Admin; I am talking about the people who work under them.

Most of the managers of Admin and HR departments are always under pressure to hire the relatives of the management.

All such hired people do not have any fear or responsibility factor there. You request something from them, and they will take ages to get back to you. You send them reminders, and they will ignore them. You open escalations, and they don't care. Believe me, these people are powerful enough to spoil anyone's career. They are in the company to serve people. These people think the opposite; they are in a company to be served first, and other things can be looked at later. You don't require a big techie guy to be in these two departments. I never saw these two department people using any skill that comes from a specialization. VP and Manager levels are exceptions, and I agree with that. These two departments are majorly responsible for the length of time one would like to work in any organization.

Ever wondered why you get bad food in your canteen? There are complaints about the food supplier. But nothing changes!!!!

Let me ask a question to HR folks first. Honestly tell us, when was the last time you took employee feedback? I am yet to meet an HR or Admin professional who has integrity and honesty intact.

Next post is how the hiring is done by these folks for company positions. Admin folks, I have thoughts for you as well. But please rest for some time. The first focus is HR.

Seniors, your thoughts are most welcome. I want to discuss various other issues as well.

Part two has been posted:

https://www.citehr.com/99060-lets-fa...t2-hiring.html

From India, Ghaziabad
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That is true, all HR professionals are corrupt, and they are similar to government servants. In private organizations, they all harass, hurt, and spoil others for their benefit. I have not seen an honest HR person till now.

The HR individuals will not accept this truth; they will write some excuses justifying their existence and bad work.

From India, Pune
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I really want to discover human side of HR. Please let us know about your views. Did I ask very difficult questions?
From India, Ghaziabad
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Hi All,

I am sorry to tell you guys, as you may have more experience than me, but let me confirm one thing to you: addressing "All HR" is not advisable. If you are working as an IT professional, who hired you? Who offered you the package? Who negotiated for that? Moreover, who will care if you have any issues or concerns with your peers or superiors? HR stands for Human Resources and is responsible for taking care of all the human beings in an organization, including you. You may approach HR with problems related to facilities, but the HR department must consider all employees and make necessary decisions, taking various factors into account. The key point is not that all HR professionals are negligent. If we were to point out anything in your group, there are a multitude of issues that could be raised for complaint!

Thank you.

From India, Hyderabad
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I get it from the gurus here. What you fear from answering the general people. A gentleman posted on here that HR is not all bad. The basic question remains there, preachers of truth are liars themselves. HR talks all crap about motivation, ethics, this good, that good. If you look at the actions on the ground, everything seems reverse.

It is apathy that guys post on other posts, are not ready for a healthy discussion on the problems with HR depts. Nobody wants to touch morality issues.

From India, Ghaziabad
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Well, I am also working in HR in a software company. I have only 3 years of experience in this field, and what I have experienced in my company is that when HR doesn't conduct any training sessions, motivational activities, or other required activities for the employees, they complain that HR is not doing enough. However, when we organize such activities, most of the employees don't attend, saying it's very boring.

When HR formulates and implements policies related to business ethics and company rules and regulations, employees are often reluctant to follow them. On the other hand, when HR doesn't implement any rules and regulations, employees complain that they are very confused and in a great mess without proper policies.

When HR doesn't consider resumes/CVs sent by employees of their relatives and friends (due to not meeting the required job standards), they escalate the matter to senior authorities. Even if the person has 12-15 years of experience and is a senior, HR should not be obligated to consider the resumes of their relatives or friends. If HR does consider these resumes and hires these individuals, some people criticize HR for not knowing how to hire the right candidates.

I have one question: if employees themselves want training sessions, other activities, proper policies, or even want to recommend their relatives or friends (whom they know are not up to the job standard), then why do they raise issues or complaints against HR?

From India, Hyderabad
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Dear Mr. India_rebel,

I'm completely against you not because I'm an HR person, but as a professional. You cannot judge everything on your own, specifying the department names, as you said, "We all know what these departments do the whole day." Please let us all know what you know.

Regards,
Srilatha

From India, Hyderabad
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Before passing any comments, a person should keep in mind that the world is very vast, and it has thousands of uniquenesses within it. Comments on a group of people should be measured. With your limited experience in a few companies, you can't judge the group. There are many good companies where HR is truly contributing to the MPS and business.

Regards,
Vidhya

From India, Mumbai
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Almost all HR professionals avoid the basic question: When was the last time you took employee feedback?

Do a quick check in your organization to see how many people truly trust you. The results could be eye-opening. Have you helped create an environment where people love to work, or have you created a company that people lament after joining?

From India, Ghaziabad
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I think you are being unfair to generalize the way that you have here. I personally have had a very bad experience with IT guys, but I don't say that they are all untrustworthy or bad because they have let me down and cost me money. HR often does a very difficult job under very trying circumstances. These circumstances are not always apparent to those on the outside due to confidentiality issues.

Also, these days HR is a little bit of a misnomer. The role has changed and is more about business protection and survival. This is important to most employees. I empathize with your thoughts that no professional HR people are responding to your observations. I am not in HR anymore, but would have thought that there would be a far more vigorous defense raised. Perhaps a few more detailed points might raise the game?

From United Kingdom, Glasgow
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