Dear Connections,
As HR professionals, we always strive to introduce new initiatives for the benefit of employees and the organization. This includes implementing HR policies, processes, engagement activities, training and development programs, and awareness sessions. I have implemented such initiatives in both my previous and current organizations. I am now seeking improvement ideas to enhance the productivity of our staff and achieve better outcomes from their work.
Thank you.
From India, Pune
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As HR professionals, we always strive to introduce new initiatives for the benefit of employees and the organization. This includes implementing HR policies, processes, engagement activities, training and development programs, and awareness sessions. I have implemented such initiatives in both my previous and current organizations. I am now seeking improvement ideas to enhance the productivity of our staff and achieve better outcomes from their work.
Thank you.
From India, Pune
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Dear Manjushree,
Whether for HR professionals or otherwise, the ideas for continuous improvement should result in:
a) Reduction in Cost of Poor Quality (CoPQ) and
b) Reduction in the turnaround time of some process
A brainstorming technique is used to generate the ideas on the above two. To generate the ideas, have you taught the brainstorming technique to your employees? In fact, even before teaching this technique, have you measured the CoPQ and mapped the turnaround time for the various processes? If not, then I recommend that you give priority to this activity first.
My Experience on Idea Generation on Energy Conservation: A few years ago, I provided consulting services on idea generation to reduce the energy consumption in a steel plant. The client had called me because they had been using brainstorming techniques and had implemented more than 1,000 ideas in the last 10 years. They had maintained records of the ideas generated, the ideas accepted, and further ideas implemented. They told me that their capacity to generate was exhausted and were unable to generate ideas for process improvement on their own. Therefore, I had a huge challenge. Nevertheless, in two sessions, I could generate 101 ideas of which 46 were absolutely new.
Another client once called me for idea generation on change management. In that session, I could generate 12 brand new ideas.
Organisational Maturity: The Japanese were the first to use the technique of continuous improvement. However, Indian companies just cannot imitate what Japanese companies do. This is because it requires immense organizational maturity to implement this technique. The systems and processes must be stabilized, and the work should go on in a very organized manner. Otherwise, the technique could fail.
Limitation of Continuous Improvement: Working on continuous improvement is fine; however, it has limitations too. It may be noted that the electric bulb was invented, and it was not developed by making continuous improvements in the candle. Therefore, path-breaking changes have their own place in the world and cannot be placed at par with routine products or process development.
Thanks,
Dinesh Divekar
From India, Bangalore
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8220Whether for HR professionals or otherwise, the ideas for continuous improvement should result in:
a) Reduction in Cost of Poor Quality (CoPQ) and
b) Reduction in the turnaround time of some process
A brainstorming technique is used to generate the ideas on the above two. To generate the ideas, have you taught the brainstorming technique to your employees? In fact, even before teaching this technique, have you measured the CoPQ and mapped the turnaround time for the various processes? If not, then I recommend that you give priority to this activity first.
My Experience on Idea Generation on Energy Conservation: A few years ago, I provided consulting services on idea generation to reduce the energy consumption in a steel plant. The client had called me because they had been using brainstorming techniques and had implemented more than 1,000 ideas in the last 10 years. They had maintained records of the ideas generated, the ideas accepted, and further ideas implemented. They told me that their capacity to generate was exhausted and were unable to generate ideas for process improvement on their own. Therefore, I had a huge challenge. Nevertheless, in two sessions, I could generate 101 ideas of which 46 were absolutely new.
Another client once called me for idea generation on change management. In that session, I could generate 12 brand new ideas.
Organisational Maturity: The Japanese were the first to use the technique of continuous improvement. However, Indian companies just cannot imitate what Japanese companies do. This is because it requires immense organizational maturity to implement this technique. The systems and processes must be stabilized, and the work should go on in a very organized manner. Otherwise, the technique could fail.
Limitation of Continuous Improvement: Working on continuous improvement is fine; however, it has limitations too. It may be noted that the electric bulb was invented, and it was not developed by making continuous improvements in the candle. Therefore, path-breaking changes have their own place in the world and cannot be placed at par with routine products or process development.
Thanks,
Dinesh Divekar
From India, Bangalore
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Every work situation presents opportunities for improvement. Continuous augmentation of efforts provides an impetus to the organization to be on the move. It is the employees who are the major source of improvement; they know where the shoe pinches. The employees' suggestions are often process-oriented and help in simplifying systems and procedures. In addition to focused brainstorming sessions, keeping a suggestion box and rewarding employees for their suggestions are also helpful. An external consultant could help in breakthrough suggestions.
From India, Mumbai
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From India, Mumbai
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Memory-improvem ent-12013127224 2663-4_464.ppt
Performance Improvement Plan.doc